Help Center

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Email us at support@missiveapp.com

Guides

Learn the basics

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Getting Started

All you need to setup your team, from importing emails to @mentioning coworkers.

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Email sharing configuration

Automatically share team emails to boost your productivity.

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How to triage and assign?

Use the assignment flow to improve your customer service.

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Glossary

Missive terms and defintions.

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Take advantage of Team inboxes

Team Inboxes offer a powerful workflow for all of your shared accounts, learn how to use them.

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FAQ

Hundreds of questions and answers covering every aspect of Missive, from labels to pricing to assignment, etc.

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Become a pro

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Aliases & signatures

Learn how to perfectly setup your aliases and signatures.

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Missive Tips & Tricks

Improve your email and chat game using these simple tricks.

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Learn everything about the calendar

Quickly schedule meetings, video calls, get reminders about upcoming activities and more.

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Internal chat

Learn how you can chat with coworkers in rooms and around emails, SMS, etc.

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Configuring Google

Learn how to best setup Google to work with Missive.

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Learn to be fast

Be more productive by learning the Command bar and Missive shortcuts.

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Video tutorials

Short-format video resources to swiftly become a Missive pro.

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WhatsApp

Connect with your customers on the world鈥檚 most popular messaging app through our Twilio integration.

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Missive Live Chat

Missive Live Chat is the perfect way to interact with visitors from your website without creating additional silos of communication.

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Analytics

Learn how to measure the key performance metrics of your team.

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Labels

The perfect way to organize your team鈥檚 conversations.

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Rules

Learn how to automate your business workflows with rules.

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Canned responses

Learn how to create canned responses and share them with everyone at your company.

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Single Sign-On

Manage your employees鈥� access to Missive via your Single Sign-On identity provider.

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Configuring Microsoft

Learn how to best setup Microsoft to work with Missive.

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Developers

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Developer documentation

Enrich your Missive experience with our APIs.

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Custom channels

Learn how to integrate any source of messages.

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More

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Missive and GDPR

Missive is fully compliant with the European Union GDPR privacy law.

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Can鈥檛 find your answer?

Contact us at support@missiveapp.com

Missive makes life so much easier with the team chat! Having the ability to tag and chat with the team regarding an email is a tool I didn't know I was missing. Their customer support is great with fast responses on any questions I have :)

Ellie Bonanno on Trustpilot

By far the best product support I've ever experienced. You guys are heroes. 馃檱鈥嶁檪锔�/p>

Richard Ludlow | Audio Director at Hexany Audio

It鈥檚 crazy how good your support is, especially fast and responsible.

Dennis Oderwald | YAY! Digital GmbH