Refused free samples offered by a link on their homepage
I am working on a project that I wish to bring to the consumer and education STEAM market and requested some samples from samtec.com by following the link clearly shown on their homepage and have been refused through overly restrictive policy.
I have since had to buy the products and they have been shipped from Mouser in Texas to the UK and within two minutes of them arriving I discovered they are not suitable so now have to return them to Texas at considerable expense.
If I was a multi-million $ company they would happily obliged.
Not a good experience and a costly one despite the company offering free samples. Very disappointed.
Very unfriendly attitude towards their customers. Very unfriendly attitude towards creative people trying to better everything for their families by developing dreams into products.
Datum van ervaring: 19 maart 2024