Best in Computer Accessories Store

11 hours ago

BC

Great communication, fast delivery, great product!

12 hours ago

biggest fck wits on the planet, hope they get bombed

2 days ago

KH

Promised delivery of Christmas gifts by December 17th. Like other people I was scammed. There is no way to contact the company, they haven’t answered emails.

2 days ago

Placed an incorrect order - great customer service solved it and provided a refund within a few hours.

4 days ago

VK

Received the products - compatible toner & drum for Brother laser printer. Goods arrived quickly, were easy to install & work well. I definitely recommend Good Egg even though they have a hard-case seemingly unrelated name!

4 days ago

EH

Super quick and informative

Updated 18 Dec 2024

I have been to this store at Penrose, the guy Daniel tells he is manager , approached him, no proper greeting says" what " and when I asked about product he says this is not electric shop go else where , rude behavior , absolutely shocking behavior, "PB Tech sells. also cheap worthless products. and I told him off better learn how to respond and respect customers. He tells be get out . Hope raised in a decent family .could not even speak proper English.

9 Dec 2024

We had a terrible customer service and product experience. The company didn't keep us updated on shipping times. After weeks of not receiving the product, we followed up with them, and only after that was it shipped. When it arrived, the box had been tampered with and the seal was broken. When we queried this, Dylan and Rio in Customer Service explained they do a quality check on 1 box in every batch. I'm disappointed the team did not reseal the box after this check, especially around Christmastime when it's highly likely the product is a gift. It seems very unprofessional. I would suggest that the quality check be noted electronically in future, rather than leaving an unsealed box in the batch. Furthermore, Customer Service were incredibly unsympathetic and it didn't sound like their processes are going to be reviewed following our feedback. Due to the shipping delays, poor communication and tampered packaging, I would NOT recommend purchasing this product.

16 Dec 2024

2 stars because the goods eventually turned up, but my experience was exactly like everyone else is describing. - Website said stock available with 2-5 day delivery time. It took 6 weeks to arrive. - While waiting for the product, I received a "please provide feedback on this product" email when I hadn't received it - While waiting for the product, I received a track and trace email for someone else's order. - I received no track and trace email for my item when it did finally arrive. - Calls to the 0800 number were clearly going to a call centre in Australia. Calls were not returned. - Responses to email queries were initially hopeless, then eventually ignored. As others have commented, the fact that an organisation can do business like this in New Zealand is a disgrace.

11 Dec 2024

Product supplied wasn't the size advertised, refunded only for product purchase not the costs to return. Multiple emails were ignored completely.