Best in Non-Bank Financial Service

10 hours ago

TO

Friendly and very helpful service Would come back to same office again

15 hours ago

DE

Easy process and pick up from local location

3 days ago

AP

Well how fast the process was, I really appreciate the professionalism Thank you

5 days ago

JK

If I could place a minus 20 stars I would; Trust me when I say: "I am happy I have closed my account with ANZ in NZ" I transitioned to ANZ after National Bank closed National Banks people were outstanding. ANZ start off was ok, while I was working, 2014 I near crushed at work, off on ACC and was deemed less than shiat by ANZ, earlier I had taken a personal loan, after losing work the loan manager: stated that I have zero control over my funds and that I will listen to them or penalties will apply" needless to say I empty my account sent the funds to another bank, and would only transfer enough to cover my loan repayments. Health was getting better and my business was looking up, I was buying products from the UK, until ANZ allowed one payment and declined the second payment. I had rang them to ensure I was ok making the payment yet they refused to put the payment though, my business suffered addition expense, I had to transfer money to a different bank to pay my UK account. But the final straw was recently when trying to pay my loan, the last $154 from 28,000 and the app told me to ring the branch to which I explained the app requested me to ring, pay my loan, completed the Id request, but the operator said he cant verify me, yet I gave him everything and stated I am only trying to make the final payment on my loan from my bank account, Yet, ANZ staff stated would block my account and that needed to go into the branch in 6 after the new year break.. I ask to speak to a supervisor and he stated they will tell the same thing and he hang up. This was the last straw for me, they make thousand off to ten millions off our money when banked with them and they treat us, like less than shiat. When the Bank reopened My account was closed..... I would rather drink acid than have another account with ANZ

7 days ago

M&

This is our third time we have obtained some short term finance to bridge those occassional low cash flow times. Prospa has made the application process simple and transparent and money requested was in our account within 12 hours.

6 Jan 2025

AS

I have been banking with ASB for several years. I have accounts with ANZ, Kiwi bank and few other banks in the past. In may experience ASB's internet banking is very primitive (extremely poor design) and complete lack of user intuitive interface. Mobile App does not have full functionality. It is it senseless to switch and user web (computer App) when few function (such as changing daily spent limit). You can not create more than 99 payees. If you are a business customer you may easily have 100'e of payee account. I constantly have to delete some accounts to create new payee to keep number within 99 (very stupid !!). Viewing past statement is very unfriendly, creating search and generating a statement based on specific search criteria is not very friendly. If you use lot of internet banking - STAY AWAY from ASB !!!

4 days ago

FS

worst thing i have experienced. what a lagging cooperation. keep sending emails without getting any correspondence back. never reverting them to folks nomore... i do recommend ka_gevest. †héy do pay

4 days ago

TH

The process was so easy and hassle free Great communication and fast approval

19 Dec 2024

CH

I recently had issues with my business banking app and getting access to my accounts. It was locked down! I walked into my local branch, Oldbury. Then had an appointment at west bromwich where Bethany dealt with my issues, and resolved all for me. She spent literally hours on the phone with her colleagues, going through every angle to get this resolved. Very professional and friendly to deal with. I highly recommend the TSB for all banking needs. Thank you.

7 Dec 2024

RS

I would never recommend this bank to anyone, the app is crappiest i had ever used. The app always crash for hours. I have been with them less than 5 months, it has been so many crashes like at least 5, when you are in urgent, it gives you so much stress. Their customer service is very poor, for a job that needs only 2 days max, they managed to turn it into 3 weeks, and still unable to do complete correctly and back to square one.