There was a problem with the product I bought, I opened a ticket once for a refund, then they replied, I couldn't write to the ticket because of the problem I wrote. Even though I contacted them via e-mail, they insistently tell me to open a ticket. The only way to write to the ticket is to fill in all the information there and open a new ticket every time. If you don't open a new ticket, the old ticket won't be answered. There is a shitty cloudflare problem on their site, I am a software developer myself, they advise me. The problem is that even if you enter the site with the original IP or VPN or Windows VPS, the same problem continues. I said let them refund for this, I was thinking of buying from another account, they insistently tell me that the problem is in your account, I even sent them a video about this, I contacted them via e-mail and told them the problem, there is a problem with your site. They ignored it. I don't recommend it. 3 out of 50 accounts work, 5 of them work.
