Great Insurance cover at a great price. The web site was so easy to use with no complicated questions, and so easy to fill in.
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I have used Alpha before and came back to them with two trips to insure in 2025. Their prices are very competitive and the process of detailing my medical conditions and medications was clear and straightforward.
Worst insurer on the planet. If only I could leave -1 stars. They cancelled my policy after I left the country and if you don't know, it is extremely difficult to get insured (by any provider) once you have already left the country. So, by doing this, they caused me to be without insurance for my entire trip. Cancelling somebody's policy whilst they are already abroad, is just about the worst thing an insurer can do to a customer.
BEWARE of this provider!
(To add insult to injury, they continue to send me marketing emails to this day, even though I have already unsubscribed on numerous occasions.)
Easy to use website and easy to follow instructions
Company details
About Alpha Travel Insurance
Written by the company
Alpha Travel Insurance has been specifically designed to be simple and straightforward – unusual for an insurance company we appreciate, but let’s face it, life is complicated enough. From our simple to follow website, through to our policy wordings, we’ve gone to great lengths so that everything is clear and easy to understand.
Alpha stands out from the crowd because we have no ‘gimmicky extras’ in our policies, we simply give you the cover that provides you with the protection you need for your trip.
Why choose Alpha?
Written by the company
- FREE cover for over 100 activities
- We are able to provide cover for over 100 adventure and sports based activities. These are automatically included free of charge in your policy, why not try something new and live life to the full!
- Save 15% when you book online
- Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
- Cover starts from under £10
- At Alpha Travel Insurance, we offer a variety of low-cost travel insurance policies to fit your needs and budget. With no upper age limit on single trip policies (depending on your destination and duration of choice), and the ability to tailor your excess to what suits you, we offer you peace of mind at a great price. Easy peasy!
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Contact info
1 Tower View, ME19 4UY, Kings Hill, West Malling, United Kingdom
- alphatravelinsurance.co.uk
Alpha Travel Insurance
Verified
Very efficient service which gave me a…
Very efficient service which gave me a peace of mind while on vacation thankyou
Date of experience: 05 September 2024
Verified
Quick and easy to use
Quick and easy to use, plus great value for money
Date of experience: 24 August 2024
Verified
Quite straightforward and easy to follow
Quite straightforward and easy to follow
Date of experience: 30 August 2024
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No cruise cover for longer trips
This rating is due to the time wasted filling out multiple forms and details, only to have to contact support to find out cruise cover doesn't apply to long trip policies.
If this was stated on their cruise cover page it would save a lot of time and effort.
Date of experience: 13 September 2024
Reply from Alpha Travel Insurance
Hi Liam,
We appreciate you taking the time to leave a review and for your feedback.
We're sorry for your experience and want to resolve this issue, so will make sure to pass your feedback to the relevant teams.
If you require any further help, please could you send an email to responses@tifgroup.co.uk with your date of birth, surname, and postcode, and our team will assist further.
Kind regards,
The Alpha Team
Verified
Easy to book
Date of experience: 29 August 2024
Verified
Verified
Spoke on the phone girl very helpful as…
Spoke on the phone girl very helpful as I wanted to make sure all my medical needs were covered for my travel insurance and she went through everything, I understand all and was happy.
Date of experience: 02 September 2024
Verified
Verified
Everything went efficiently and clearly.
Date of experience: 23 August 2024
Verified
very efficient and informative
Date of experience: 10 August 2024
Verified
Verified
My past experience as an Alpha Client.
Date of experience: 17 August 2024
used alpha on my gap year
used alpha for long term travel (9months) across south east asia and were fantastic! had a 4 day hospital stay which i put them in contact with the hospital in thailand and they sorted everything and i didn’t have to pay anything. my cover specifically had no excess so was able to claim for any and all small doctors trips and was able to claim all money back no problem at all, even added an extra document mid claim and that money was also claimed back extremely easily! very helpful and perfect for my trip
Date of experience: 30 May 2024
Verified
Ease of completing application on line
It was straight forward to complete application on-line. Have used Alpha travel insurance for several years and get a good cover at a very good price.
Date of experience: 19 August 2024
Verified
I found the format very good and easy…
I found the format very good and easy to follow!
Date of experience: 21 August 2024
Verified
Great
Great, no problem except I missed the deadline to renew and therefore had to go through the whole process as a new customer. It would have been helpful to have had the option just to renew again as before without having to go through the process again.
Date of experience: 09 August 2024
Verified
I have various medical issues so I have…
I have various medical issues so I have been shopping around for a reasonable quote to cover these conditions
This was by far the best both in quality and price
Date of experience: 14 August 2024
Verified
Easy to navigate through the website
Date of experience: 10 August 2024
Verified
It was easy to access on line.
Date of experience: 24 July 2024
Verified
Site easy to use
Site easy to use. Reasonable prices. The best insurance is the one you don't have to use but you know it's there if you need it.
Date of experience: 16 August 2024
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