Atolea Jewelry Reviews 9,181

•
TrustScore 4.5 out of 5

4.6

Jewelry Store


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Rated 5 out of 5 stars

My teenage daughter requested Atolea jewelry for Christmas and in one of their offers I chose the herringbone anklet as a gift for me. I have worn it constantly for 2 months now, in the surf, pool and shower and it still looks brand new. Very happy and I have just placed another order for myself.

Rated 5 out of 5 stars

I recently took advantage of the buy one get two free and although the pearl
Fell out pf
One of my
Timy post earrings customer service responded with a credit just a few days later
And I already b
ought the pearl hoops instead! Thank you so much for the credit and I will continue to purchase jewelry for myself and friends!

Rated 5 out of 5 stars

I have bought several different necklaces there already
They are indeed great! waterproof and beautiful. I also appreciate the beautiful packaging.
During my last purchase my package got lost for
weeks. The email from the costumer service indicated in my confirmation order was wrong (!!) this was annoying but I found the correct address in their website. Their answer took VERY LONG to come. I was already fearing a bad experience but they did solve the problem and I’m very satisfied nice, even if I had to be very very patient. In all and all a positive experience because I think they are a company trying to do their best!

Rated 5 out of 5 stars

Love Atolea's waterproof jewelry. I got my first herringbone necklace from them months ago and I love being able to wear it daily through workouts and showers, and stacking it with longer necklaces. Just ordered an anklet to wear on some upcoming beach vacations. Ordering and receiving is fast and easy. Highly recommend!


Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

ATOLEA Jewelry | Waterproof Jewelry with a lifetime color warranty, loved by 300.000+ customers worldwide.

Contact info


Rated 5 out of 5 stars

Pearl Earrings-I recently took advantage of the buy…

I recently took advantage of the buy one get two free and although the pearl
Fell out pf
One of my
Timy post earrings customer service responded with a credit just a few days later
And I already bought the pearl hoops instead! Thank you so much for the credit and I will continue to purchase jewelry for myself and friends!

Date of experience: 15 January 2025

Rated 5 out of 5 stars

Herringbone anklet.

My teenage daughter requested Atolea jewelry for Christmas and in one of their offers I chose the herringbone anklet as a gift for me. I have worn it constantly for 2 months now, in the surf, pool and shower and it still looks brand new. Very happy and I have just placed another order for myself.

Date of experience: 01 December 2024

Rated 2 out of 5 stars

Bad quality bad customer service

I got a ring with a stone, the stone fell
after wearing the ribg for 2 weeks. And the worst part is they don't reply on customer service mails!!! It has veen more than a week now with no reply.
Regards,
SL

Date of experience: 28 January 2025

Atolea Jewelry logo

Reply from Atolea Jewelry

Dear Sandra,

We're deeply sorry for your recent experience with us.
We genuinely care about addressing this issue and ensuring you have a positive experience. Please reach out to us at itsdaryna@atolea.co with the subject line "Trust Pilot Follow-Up." I'll be delighted to assist you personally.

Best,
Daryna
ATOLEA Customer Love Team

Rated 5 out of 5 stars

My experience with Atolea

I have bought several different necklaces there already
They are indeed great! waterproof and beautiful. I also appreciate the beautiful packaging.
During my last purchase my package got lost for weeks. The email from the costumer service indicated in my confirmation order was wrong (!!) this was annoying but I found the correct address in their website. Their answer took VERY LONG to come. I was already fearing a bad experience but they did solve the problem and I’m very satisfied nice, even if I had to be very very patient. In all and all a positive experience because I think they are a company trying to do their best!

Date of experience: 08 January 2025

Rated 2 out of 5 stars

The coloring is not tarnishing as…

The coloring is not tarnishing as promised, but be cautious when purchasing anything with jewels. One fell out after less than a month of wear, I contacted customer service but have yet to hear from them.

Date of experience: 27 January 2025

Atolea Jewelry logo

Reply from Atolea Jewelry

Dear Jessica,

We're deeply sorry for your recent experience with us.
We genuinely care about addressing this issue and ensuring you have a positive experience. Please reach out to us at itsdaryna@atolea.co with the subject line "Trust Pilot Follow-Up." I'll be delighted to assist you personally.

Best,
Daryna
ATOLEA Customer Love Team

Rated 5 out of 5 stars

Product that is true to its word

Atolea were a great company to deal with, I purchased a pearl necklace & tennis bracelet for Christmas. Sadly a stone came out of my bracelet, but their customer service was quick to replace this for me. Great value, customer service and awesome to be able to wear these items everyday in the water and not worry about it.

Date of experience: 28 January 2025

Rated 5 out of 5 stars

Ordered 3 times

Ordered 3 times. Love their products! Customer service is impeccable and all of my jewelry keeps its colour despite my active lifestyle.

Date of experience: 27 January 2025

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