I purchased a Samsung galaxy s24 ultra recently, but it turned up with the box opened.
Queried whether phone was new or refurbished as I was meant to receive a new phone.
Emailed twice with no response.
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Avoid this company at all costs, they are a bunch of thieves who could not care about pathetic customer service and quick to take your money but not deliver the priduct
BecexTech has become my go-to source for camera supplies and electronics. They seem to have almost everything I need, saving me the hassle of running from store to store, only to find items out of stock. I honestly wish I had discovered them sooner—it would have saved me a lot of time and frustration.Their platform is convenient, and the overall experience has been seamless. I’ll definitely continue using BecexTech for my future purchases, as they’ve proven to be reliable and well-stocked for my needs.
I’ve relied on BecexTech for my photography equipment for years, and they’ve never let me down. Their competitive prices, fast delivery, and exceptional customer service keep me coming back. Every purchase has been smooth, and they always have what I need at the best rates.After doing some comparison shopping, BecexTech remains my preferred supplier for photo gear. Their consistent quality and reliability make them a great company to deal with, and I highly recommend them to anyone in need of photography-related items
Company details
Written by the company
BecexTech is the global premier etailer that is based in Australia, New Zealand and United States. We are here to cater our all customers with varieties of electronic gadgets, from unlocked smartphones to DSLR cameras, lens tablets to iPads. You can find the product of every renowned brand at our website at quite cheaper prices with our local support service. We are pledged to offer the latest gadgets and electronic accessories online to our visitors.
Contact info
Australia
- info@becextech.com.au
- becextech.com
Consistently Excellent for Years
I’ve relied on BecexTech for my photography equipment for years, and they’ve never let me down. Their competitive prices, fast delivery, and exceptional customer service keep me coming back. Every purchase has been smooth, and they always have what I need at the best rates.After doing some comparison shopping, BecexTech remains my preferred supplier for photo gear. Their consistent quality and reliability make them a great company to deal with, and I highly recommend them to anyone in need of photography-related items
Date of experience: 14 August 2024
Samsung s24ultra question if new??
I purchased a Samsung galaxy s24 ultra recently, but it turned up with the box opened.
Queried whether phone was new or refurbished as I was meant to receive a new phone.
Emailed twice with no response.
Date of experience: 06 December 2024
Avoid this company at all costs
Avoid this company at all costs, they are a bunch of thieves who could not care about pathetic customer service and quick to take your money but not deliver the priduct
Date of experience: 24 December 2024
Convenient and Reliable for All My Needs
BecexTech has become my go-to source for camera supplies and electronics. They seem to have almost everything I need, saving me the hassle of running from store to store, only to find items out of stock. I honestly wish I had discovered them sooner—it would have saved me a lot of time and frustration.Their platform is convenient, and the overall experience has been seamless. I’ll definitely continue using BecexTech for my future purchases, as they’ve proven to be reliable and well-stocked for my needs.
Date of experience: 23 December 2024
Reliable and Consistent Over the Years
After three years as a BecexTech customer and purchasing 3 items, I’m pleased to share my first feedback. Every transaction has been smooth, and I’ve always received exactly what I wanted and needed. On one occasion, I had to return an item due to a manufacturer defect. BecexTech handled it seamlessly by assigning the item to their repairer, who fixed it within about 10 days—a turnaround time I found impressive.Overall, my experience with BecexTech has been consistently positive. Their reliability and efficient service make them a trustworthy choice for my tech needs, and I remain a very happy customer.
Date of experience: 22 December 2024
Fast Shipping and Excellent Prices
That said, the prices and product quality were excellent. I would recommend BecexTech, but I’d suggest letting friends know about the verification step in advance. Overall, it was a positive experience!
Date of experience: 06 August 2024
Highly Impressed and Satisfied
This is my second time purchasing a Sony phone from BecexTech, and once again, they exceeded my expectations! A small issue with my credit card during checkout was promptly resolved through email, ensuring a smooth and hassle-free experience. Exceptional service and efficiency—thank you, BecexTech! I’ll definitely be a returning customer.
Date of experience: 14 August 2024
Exceptional First Experience
I recently placed my first order with BecexTech, and I couldn't be happier with the experience. My purchase arrived in pristine condition, securely packaged to ensure everything was well-protected. It’s clear that great care was taken in handling and shipping the product.What stood out even more was their outstanding customer support. I sent several emails with questions both before and after making my purchase, and each one was met with a prompt and helpful response. This level of attentiveness and professionalism has left me extremely satisfied, and I’m looking forward to shopping with them again in the future.
Date of experience: 20 December 2024
Good experience
I ordered Samsung galaxy watch classic 6. Easy way of ordering and payment. Delivery is bit delayed but it's due to black Friday. Over all experience is good.
Date of experience: 13 December 2024
Reliable, Polite, and Prompt Service
I was thoroughly impressed with BecexTech's service. Before placing my order, I contacted their team to confirm if the phone could be delivered within two weeks. They assured me it would, and they kept their promise! Once my payment was processed, the phone arrived within a week. Their customer service was both honest and courteous throughout the process. The price was significantly lower compared to other retailers, which was a major bonus. The phone itself looked brand new and has been functioning perfectly without any issues. Overall, I would rate them as excellent and wouldn’t hesitate to shop with them again.
Date of experience: 17 August 2024
Unbeatable Prices and Service
At first, I was skeptical about the prices on BecexTech, as some seemed almost too good to be true. While not every item is the absolute cheapest, the combination of competitive pricing and excellent service quickly won me over.The delivery was incredibly fast and free, exceeding my expectations. It’s rare to find a retailer that offers both great deals and top-notch service. Truly a fantastic shopping experience—it doesn’t get any better than this
Date of experience: 13 August 2024
Flawless Experience
BecexTech provided fantastic service from start to finish. I had a question before my phone was delivered, and they responded quickly, clarifying everything I needed to know. Purchasing my iPhone was seamless, and they kept me updated throughout the entire process.I’m thrilled with both my new phone and the excellent service I received. The experience has even made me consider exploring more expensive makes and models with them in the future. Highly recommend!
Date of experience: 13 August 2024
Excellent Service Despite a Mix-Up
The customer service at BecexTech is incredibly helpful. When I placed my order, the camera was listed as in stock, but I later received an email stating it was backordered. This caused some confusion, but after reaching out to customer service, they clarified that the camera was already on its way.Despite the initial mix-up, the overall experience was smooth, with speedy and accurate service. I appreciate the prompt communication and professionalism, and I would definitely shop with them again.
Date of experience: 07 August 2024
A Smooth and Reliable Experience
At first, I was hesitant about purchasing from a company without a phone contact, but their email support quickly eased my concerns. The responses were timely, professional, and courteous, making the process seamless. While there was a minor delay in delivery, it was understandable and well-communicated.The product arrived in perfect condition, securely packaged, and tracking the shipment was straightforward throughout. Overall, BecexTech provided a trustworthy and pleasant experience, and I would gladly shop with them again.
Date of experience: 17 December 2024
Exceptional Service and Support
I’m extremely pleased with my purchase and overall experience. The moment I had questions about shipping and postage, Travis promptly provided clear and helpful answers, making the process stress-free.My order arrived within a week, in perfect condition. The communication and support were top-notch, and I wouldn’t hesitate to recommend this website to anyone.
Date of experience: 10 September 2024
Smooth and Flexible Shopping Experience
I’m very happy with my recent purchase—great price, prompt delivery, and excellent service overall. What stood out most was how easily I could change the phone’s color after placing the order without any hassle.Their reputation and active presence in forums gave me confidence to proceed, and I’m glad I did. The phone was priced much lower than the RRP, making the entire experience both seamless and cost-effective. Thanks, BecexTech!
Date of experience: 09 October 2024
Reliable Service with Quick Resolution
I ordered a camera at a great price, and it arrived promptly just as expected. However, the spare battery I included in the order was missing. When I followed up, customer service informed me it was out of stock. They quickly offered a refund, which I accepted and received without any hassle.Overall, a good experience with excellent communication and resolution. Despite the minor hiccup, I’d shop with BecexTech again for their competitive pricing and prompt service.
Date of experience: 15 October 2024
Hassle-Free Shopping Experience
I’m thoroughly pleased with my experience shopping at BecexTech. My Samsung Galaxy Tab S9+ FE arrived in just over a week, and though the "processing" status lingered for a bit, once it changed to "shipped," the tablet arrived quickly. The price was very competitive, and the quality of the product was fantastic.
Date of experience: 16 December 2024
Delivery took longer than expected
Date of experience: 16 December 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.