BWH always delivers great customer…
BWH always delivers great customer service, but Sharlene truly went above and beyond! She was amazing to work with and made the entire experience exceptional
Date of experience: 31 January 2025
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Reviews4.9
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Better Way Health never disappoints
Better Way Health never disappoints! Their Subscription service is incredibly convenient and always a great experience
Date of experience: 31 January 2025
Trusted Partner in Health
Better Way Health has walked with me through major health problems. I have no doubt that Beta Glucan 500 has played a major role in strengthening my immune system and helping my body perform as God intended. I am so thankful for the quality products and amazing USA based customer support. Always reachable, always available to solve even the smallest change or problem. Thank you!
Date of experience: 08 June 2024
Reply from Better Way Health
Jan, we are so happy to hear that you love our immune-boosting Beta Glucan 500. Our products are backed by research and we are honored to provide you with quality supplements.
It's a pleasure to serve you at Better Way Health! We appreciate you!
I had an amazing experience chatting…
I had an amazing experience chatting with your support team. I believe her name was Michelle but it may have been Sharlene. I only spoke with one individual. The other left me a voicemail.
Anyhow, she clarified my concerns about the price increase and was incredibly passionate and empathetic towards my cancer healing journey.
I really appreciate her tips as well. She has completely transformed my perspective of the company.
Your newest and most loyal fan,
GC
Date of experience: 14 June 2024
Reply from Better Way Health
Wonderful! Thank you for sharing your uplifting experience, Ghislaine! We're thrilled to hear that she was able to address your concerns about the price increase with compassion and empathy. It was her honor to serve you and give you the service you deserve!
We're committed to providing amazing customer experiences, and we're happy to know that we've made a positive impact on you.
We genuinely appreciate you, and welcome to the Better Way Health family!
It is a joy to support Better Way
It is a joy to support Better Way. They’re a marvelous team who values old-fashioned, kind customer service. It’s also nice to support fellow Christ-followers. Small businesses need customers to directly purchase from them (vs. Amazon), so don’t hesitate to shop Better Way!
Date of experience: 28 March 2024
Reply from Better Way Health
Thank you so much for your kind words! Jessica, it's a joy to serve you at Better Way Health and give you the service you deserve because we genuinely care for you and your needs.
We truly appreciate you!
Customer Service at Better Way Health…
Customer Service at Better Way Health is excellent. Ms. Sharlene answered all the questions I had on modifying my subscription order promptly and kindly.
Every area of this business is handled in the most professional manner and I might add in the most caring way.
I recommend Better Way as THE place to get the supplements and vitamins your body needs and deserves.
Thank you, staff at Better Way Health, and may God continue to bless you all and your business.
Date of experience: 23 May 2024
Reply from Better Way Health
Thank you so much for sharing with us the amazing customer service experience you had with Sharlene! It was her honor to serve you!
At Better Way Health, our goal is to provide our customers with quality, immune-boosting supplements they can trust as well as exceptional service because we genuinely care for them and their needs.
We truly appreciate you!
Talking to a very helpful human!
Michelle at Better Way health is outstanding in her expertise and customer service! pleasant and extremely helpful to talk to. Calls you back promptly. Is willing to help with whatever question you have. She is very personable and professional. Love this company's products and customer service!
Date of experience: 22 May 2024
Reply from Better Way Health
Wonderful feedback, Tami! We love hearing that you had an amazing customer experience with Michelle! She is known to go above and beyond for customers because she genuinely cares for them and their needs.
We love to support our customers in any way we can, whether it be ways to save, product information, wellness tips, and even prayer!
We can't thank you enough for choosing Better Way Health!
Uplifting conversation
From the moment I began speaking with Zach there was an instant connection as a brother in Christ! Zach was so encouraging and helpful as I shared some experiences and encouraged me to call anytime with any questions or concerns.I already shared the info concerning beta glucan with my pastor's wife who is on a very difficult cancer journey along with most importantly your company being a Christian one. She was very thankful for the info. Have a blessed day and may God grow your business which honors Him and how we can heal naturally.
Date of experience: 24 May 2024
Reply from Better Way Health
Thank you so much for sharing the wonderful experience you had with Zach! He is known to go above and beyond for his customers, and we love hearing that he gave you the amazing service that you deserve.
Many blessings to you, Susan, and thank you for choosing Better Way Health!
Your team member was very well connected…
Your team member was very well connected to my file, account information was clear and his knowledge of the product was amazing. At my age, it is always wonderful to hear such high level of respect for the service one would receive on the reason you made the call... ZACH did exceptional and we are very grateful to hear the things he shared.
Date of experience: 24 May 2024
Reply from Better Way Health
Thank you so much for your kind words, Robert! It was an honor for Zach to serve you and give you the amazing customer service experience you deserve.
Thank you for choosing Better Way Health!
Better Way Health is a game-changer in the health
Better Way Health is a game-changer in the health and wellness industry. With a wide range of products that are all-natural and organic, they offer a better way to take care of your body. The benefits of their products are endless, from improved immunity to increased energy levels. Users rave about the effectiveness of their supplements and the amazing customer service they receive. The website is user-friendly and easy to navigate, making shopping a breeze. Overall, Better Way Health is a top-notch company that truly cares about the well-being of their customers. I highly recommend giving them a try.
Date of experience: 02 June 2024
Reply from Better Way Health
Thank you so much for your 5-star review! We are honored to provide you with quality, research-backed supplements that actually work and the exceptional customer service you deserve.
Thank you for choosing Better Way Health!
I simply would like to extend my…
I simply would like to extend my gratitude to Michelle and Zack and truly, the entire crew at better way health. The respect, kindness and professional assistance I’ve received from the staff at BWH has been consistently unparalleled ! Thank you and God bless you all at better way health.
Date of experience: 21 April 2024
Reply from Better Way Health
Wow! Thank you so much for your kind words, Thaira! It's an honor to go above and beyond to give you the exceptional service you deserve because we genuinely care for you and your needs.
We can't thank you enough for your loyalty and friendship to us at Better Way Health!
Excellent service as always!
I love Better Way Health and their desire to truly help people. I love all their products and appreciate the excellent customer service I always experience whenever I call them. Sharlene is simply the best! So kind and also knowledgeable! Thankful for this company and how it helps so many people stay healthy.
Date of experience: 23 May 2024
Reply from Better Way Health
Thank you for taking the time to leave this wonderful review, Joy! We are honored to provide you with quality, immune-boosting supplements you can trust as well as exceptional service because we genuinely care for you and your needs.
We truly appreciate you, and thank you for choosing Better Way Health!
Unforeseen complication
I have been a long time user of Beta Glucans 500mg for over 10 years. Recently I was exposed to a virus that went bacterial on me & my immune system went after it in Autoimmune mode. I have never experienced my own body attaching me before. Needless to say I ended up at my doctors office & immediately got a huge butt dose of antibiotics, 10 days worth of Penn VK & finally a steroid for 5 days. I'm finally getting almost back to normal. However, it would have been good if I had been informed that an immune modulator like Beta Glucans can be taken for too long & can set you up for such an occurrence.
How long should I be off of them. Is there a blood test of something that my physician can order?
I thought I was doing something good, but it can go out of control.
I would appreciate more info on this subject, because I am at a loss as to how to proceed.
Date of experience: 13 June 2024
Reply from Better Way Health
Hello Joyce. Thank you for your feedback and your questions regarding Beta Glucan. It was great you were able to speak with Zach and go over some of the more personal details of your situation. What we can say about Beta Glucan is that it safe, and it is an immunomodulator which means it modulates your immune system without causing overstimulation. In regards to auto immune conditions, we always will refer you to speak to your healthcare provider for advice.
Feel free to reach out anytime with concerns or questions. We appreciate you.
This is a game changer!
This is a game changer! My skin feels amazing and I am getting compliments everywhere I go! With my stressful career, it’s imperative that I practice self care, and taking care of my skin is a top priority! This product is now a non-negotiable in my routine!
Date of experience: 10 July 2024
Reply from Better Way Health
Welcome to the Better Way Health family, Meg! We love hearing how our products are helping our customers feel better. We are honored to provide you with products such as our Beta Glucan Replenishment cream, that is research-backed, tested, and fully supported by study and analysis.
Again, we are thrilled to have you as part of our family. Thank you for choosing us for your wellness needs!
Willing to go the extra mile to help customers in need
While I am a long-time user of the Beta Glucan 500, I found myself struggling to pay for it as well as the cancer meds I am forced to use. Zach worked with me to help find a mutually agreeable solution that allows me to continue with a product I am certain has extended my life over the past 11 years.
Date of experience: 10 June 2024
Reply from Better Way Health
We're so happy to hear that Zach was able to help you with a solution that meets your needs! He is a blessing to our customers and team!
Our products are backed by research and proven to be effective and it's an honor to provide supplements with this level of quality to our customers.
It's an honor to serve you! Thank you for choosing Better Way Health!
I always get excellent support from…
We always get excellent support from Sharlene. She's prompt, responsive, helpful, super friendly, courteous, and knowledgeable. If you get Sharlene when you contact Better Way Health, you will get the great service that this company is known for. And it is true, customer service does correlate to brand quality.
Date of experience: 10 June 2024
Reply from Better Way Health
Thank you for taking the time to share your amazing experience with us, Sam! It's great to hear that you consistently receive excellent support from Sharlene. She is always delighted to assist you and give you the service you deserve. She truly cares, which shows by going above and beyond for our customers.
Thank you for your loyalty and friendship to us! We sincerely appreciate you here at Better Way Health!
Above and beyond
Zach always goes above and beyond to help with any orders I place and any questions I may have. The Customer Service at Better Way Health has always been top notch. I’ve never had a single issue, and I’ve been a customer for over 15 years. Being able to call a company and get immediate help from a representative is rare, and the fact that they are so friendly and willing to assist is even more rare. I recommend this company for their products all of the time, and I tell them to call, simply because their Reps are truly helpful.
Date of experience: 15 May 2024
Reply from Better Way Health
Wow! Dana, thank you for all your years of loyalty, trust, and friendship to us! You are an amazing customer and we're so grateful for you! As always, Zach was happy to help, and it was his honor to serve you! We always strive to go above and beyond for our customers because we genuinely care for them and their needs.
We truly appreciate you here at Better Way Health!
What a blessing y'all are!
Speaking with Sharlene today was like a hug from a trusted friend! Y'all never cease to amaze me with your genuineness and caring EVERY TIME. From the smallest question or concern, to more urgent needs or matters, you make me feel like I really matter. God bless you all for ministering to ALL our needs!
Date of experience: 03 June 2024
Reply from Better Way Health
Denise, it's great to hear that Sharlene went above and beyond to meet your needs! We love to support our customers in any way we can, whether it be product information, wellness tips, or even prayer! We're honored to be a part of your journey and consider it an honor to serve you.
Many blessings to you from your friends at Better Way Health!
Best at everything they do!
Better Way Health is the only company that I look forward to calling ... first of all they answer the phone which is incredible in this day & age. The credit card they use on file for me had an updated expiration date which needed passed on. Zach, as usual, was so helpful & kind - like speaking with a friend. He made the change, we chatted for a while & it was an uplifting part of my day. This company & all of their employees are exceptional - in a league of their own!
Date of experience: 28 May 2024
Reply from Better Way Health
Amazing! Diane, we are so thrilled to hear that you had an amazing, uplifting customer experience with Zach and that he graciously assisted you with your expired credit card. Zach is truly a blessing to our company!
We are so grateful for your loyalty and friendship! It's always our honor to serve you at Better Way Health!
The product works
The product works! I feel better now than I have in three years. What's more, I felt the difference within days, not weeks. The customer service is amazing! You will not be left in chatbot purgatory. I will tell anyone who wants to improve health and well being about this product. If cost is an issue, replace what you spend on highly processed food for this. Or, sell a rotten relative.
Date of experience: 10 June 2024
Reply from Better Way Health
Michelle, we are thrilled to hear that you are reaping the amazing immune-boosting benefits of our products! It's an honor to be a part of your health routine. As always, our goal is to give you the service you deserve because we genuinely care about you and your needs.
We appreciate you so much! Thank you for choosing Better Way Health!