London Mutual Credit Union Reviews 2,550

TrustScore 4.5 out of 5

4.7

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Rated 2 out of 5 stars

Well did not understand this time how they came to their decision to the sum offered.?? Last time same situation verbally had a better outcome.
This time it was more than headache to even having to
apply! No response. Too many people asking the questions regarding information needed. And never completing request. I had to re- send over and over email to try to have answer. VERY MUCH SO DISSAPOINTED IN WHOLE ISSUE. BUT in a great needs to had to aggree to it.

Rated 5 out of 5 stars

I have excellent customer service experience whenever I call the branch staff are very polite and happy to help with my enquiries. My experience with this company they gave hundred percent staff satisfaction by making sure you inquiry is being solved before you get off the phone. . I’m very grateful to credit union. they helped me to handle my finance very well. I don’t know what to say. They are just hundred percent the best right now thank you very much Credit Union.. I’ve introduced most of my friend to join . And they are very happy.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Straight forward process easy to follow.
From applying for a loan and got the outcome already.
Overall a great service.


Company details

  1. Bank
  2. Credit Union

Written by the company

Savings and loans at the heart of the community with London Mutual Credit Union. We serve Lambeth, Southwark, Camden and Westminster, and members of the UK armed forces. Since 1982.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

Loan experience

The service from applying to receiving financial support is always efficient. Importantly the terms of repayment from the affordable interest rate to the spread of payment instalments are always considerate.

Date of experience: 18 December 2019

Rated 5 out of 5 stars
Invited

Customer Service

Credit union Customer service team are also always very polite and helpful, would highly recommend you to friends and family.

Date of experience: 17 December 2019

Rated 4 out of 5 stars
Invited

My experience with the Credit Union is…

My experience with the Credit Union is great with their low interest rates. Dealing with your service had help me deal with outstanding debit problems and help me get on track with my financial situation . The staff are efficient and helpful. Keep the great work up.

Date of experience: 16 December 2019

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