Well did not understand this time how they came to their decision to the sum offered.?? Last time same situation verbally had a better outcome.
This time it was more than headache to even having to apply! No response. Too many people asking the questions regarding information needed. And never completing request. I had to re- send over and over email to try to have answer. VERY MUCH SO DISSAPOINTED IN WHOLE ISSUE. BUT in a great needs to had to aggree to it.
London Mutual Credit Union Reviews 2,550
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I have excellent customer service experience whenever I call the branch staff are very polite and happy to help with my enquiries. My experience with this company they gave hundred percent staff satisfaction by making sure you inquiry is being solved before you get off the phone. . I’m very grateful to credit union. they helped me to handle my finance very well. I don’t know what to say. They are just hundred percent the best right now thank you very much Credit Union.. I’ve introduced most of my friend to join . And they are very happy.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Was easy to apply for my loan and the decision was quick. Furthermore, the interest rates are good.
Straight forward process easy to follow.
From applying for a loan and got the outcome already.
Overall a great service.
Company details
Written by the company
Savings and loans at the heart of the community with London Mutual Credit Union. We serve Lambeth, Southwark, Camden and Westminster, and members of the UK armed forces. Since 1982.
Contact info
4 Heaton Road, SE15 3TH, London, United Kingdom
- 020 3773 1751
- feedback@creditunion.co.uk
- creditunion.co.uk
Replied to 90% of negative reviews
Typically replies within 1 week
Happy with the services
Date of experience: 19 December 2019
The young lady I spoke to was very…
The young lady I spoke to was very professional and ultimately made my day.
Date of experience: 19 December 2019
Excellent service from start to finish
Date of experience: 18 December 2019
Easy and fast decision
Easy and fast decision, low payback rates, whats not to like!!
Date of experience: 18 December 2019
Loan experience
The service from applying to receiving financial support is always efficient. Importantly the terms of repayment from the affordable interest rate to the spread of payment instalments are always considerate.
Date of experience: 18 December 2019
Service
The speed and professionalitywith which requests are processed
Date of experience: 17 December 2019
Customer Service
Credit union Customer service team are also always very polite and helpful, would highly recommend you to friends and family.
Date of experience: 17 December 2019
I get excellent service
Date of experience: 16 December 2019
A good bank to save your money
Date of experience: 16 December 2019
Appreciated when offer for loan as my…
Appreciated when offer for loan as my mother passed away and desperately funds towards funeral expenses. Wad regised then offer made , which I appreciated very much.
Date of experience: 16 December 2019
Credit Union loans are quick and…
Credit Union loans are quick and affordable to repay. Great customer service
Date of experience: 16 December 2019
My experience with the Credit Union is…
My experience with the Credit Union is great with their low interest rates. Dealing with your service had help me deal with outstanding debit problems and help me get on track with my financial situation . The staff are efficient and helpful. Keep the great work up.
Date of experience: 16 December 2019
LMCU a organisation that can be trusted.
LMCU, is very helpful and fair with their loans especially in times of need. The response time is also very good.
Date of experience: 16 December 2019
Never had this mush trouble in getting a loan
Only year out of ten years I can't get a loan
Date of experience: 16 December 2019
Had excellent service from start to end…
Had excellent service from start to end with my loan application many thanks and I wish the loan team an amazing Christmas and a prosperous new year keep giving excellent service yours gratefully Julie Marie-Jeanne.
Date of experience: 16 December 2019
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.