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eCosmetics.com Reviews 4,816

TrustScore 4.5 out of 5

4.6

Cosmetics Store


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Rated 5 out of 5 stars

The price point for my purchase was amazing! The shipping time was super speedy(ordered late evening on 1/10/25 and received it 1/13/25). My product was excellent! Highly recommend this business!

Rated 1 out of 5 stars



I am reaching out regarding my recent order . The order has taken over two weeks, and despite my efforts to follow up, I was provided with an incorrect tracking number that shows the package bein
g shipped to New York. I live in California, which raises concerns about my package being forgettable. Won’t order anymore and cancel it. Very disappointed

Rated 5 out of 5 stars

I love big discounts
Thanks to them I can buy all I need without hesitation
Plus the service is great, I have been buying for years, never had any problem with shipping or product quality

But E
cosmetics don’t carry everything, some brand I’m looking for like Ogee is not on their list

Rated 5 out of 5 stars

Shipping was fairly quick even though the weather here is terrible with deep snow and extreme cold. As far as the products I ordered i haven't had a chance to use the shampoo and conditioner. The hand cream i got Tukumã, i really like it. My hands are soft and the smell is very pleasant, smells clean. I recommend this comapny.


Company details

  1. Cosmetics Store

Written by the company

Looking for eCosmetics Reviews - Is eCosmetics.com legit? Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market. Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

Why Choose eCosmetics.com?

Written by the company

The Biggest Names in Beauty
Get the same exact beauty brands you love delivered right to your door.
Fast, Free Delivery & Returns
Orders over $49 get fast, free shipping and returns are always free of charge.
100% Satisfaction Guaranteed
You will love everything about your order, or we will make it right for you - 100% Satisfaction Guaranteed.

Contact info

Promotion box for eCosmetics.com

Extra 15% Off w/code SAVE15

Save even more on your favorites and the biggest names in beauty!



Rated 5 out of 5 stars
Verified

Fast shipping!

Fast shipping, friendly service and great prices

Date of experience: 15 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you for your fantastic 5-star review! We're thrilled you had such a positive experience with our fast shipping, friendly service, and competitive prices. We truly appreciate you taking the time to share your feedback, and it motivates us to continue providing excellent service. We value your business and look forward to serving you again in the future. Your satisfaction is our top priority, and we're delighted to hear we met your expectations. We hope your next purchase is just as enjoyable. Thank you again for your support!

Rated 5 out of 5 stars
Verified

My go to place

Everything i need is on this app,I absolutely love it.

Date of experience: 12 January 2025

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Reply from eCosmetics.com

Thank you for the 5 stars! We are so happy to hear your positive feedback. We look forward to serving you again.

Rated 4 out of 5 stars
Verified

The limit of one was a real bummer

The limit of one was a real bummer. And it being out of stock for 3 days and counting.

Date of experience: 14 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you for your feedback, and we sincerely apologize for the inconvenience. Due to high demand, certain items may have stock limitations, which can lead to a limit on the quantity available per order. We are actively working to restock the item as quickly as possible and appreciate your patience. If you need further assistance, our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.

Rated 5 out of 5 stars
Verified

Happy with experience

Had product in stock at best price available. Quick shipping. Easy user experience

Date of experience: 14 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you for your wonderful 5-star review! We're so glad to hear you had a positive experience with our products, pricing, and shipping. Your feedback means a lot to us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars
Verified

Awesome Website experience

Great experience at the Website and a lot of products to compare with an excellent prices.

Date of experience: 14 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you for the 5 stars! We work hard to provide a wide variety of options and competitive pricing, so your feedback is truly appreciated. We're committed to continuously improving the shopping experience for all our customers.

Rated 5 out of 5 stars
Verified

Easy to search and a lot of inventory

Date of experience: 13 January 2025

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Reply from eCosmetics.com

Thank you for your feedback! We’re so glad to hear that you found our site easy to navigate and enjoyed our extensive inventory. Your feedback motivates us to continue providing a great shopping experience. We look forward to assisting you again in the future!

Rated 5 out of 5 stars
Verified

Superb service and product

The price point for my purchase was amazing! The shipping time was super speedy(ordered late evening on 1/10/25 and received it 1/13/25). My product was excellent! Highly recommend this business!

Date of experience: 10 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with both our service and product. It’s wonderful to know that the price, speedy shipping, and quality met your expectations. Your recommendation means a lot to us!
We truly appreciate your support and look forward to serving you again in the future.

Rated 3 out of 5 stars
Verified

Offered free shipping but ordered…

Offered free shipping but ordered January 6th and it's still if Florida. Today is the 11th. Very slow

Date of experience: 07 January 2025

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Reply from eCosmetics.com

Thank you for your feedback. We want to assure you that your package was promptly shipped and handed over to the mail carrier on the first business day after your order was placed. Our standard shipping timeframe is 2–8 business days, and today marks the 5th business day. According to your tracking information, your order is currently in transit and is expected to arrive by January 16th. We sincerely apologize for the slight unforeseen delay with the carrier and truly appreciate your patience. One of our representatives has reached out to provide further details. One of our representatives has reached out to you to provide further details. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.

Rated 1 out of 5 stars

Customer service provided wrong tracking number and forget to shipping the package



I am reaching out regarding my recent order . The order has taken over two weeks, and despite my efforts to follow up, I was provided with an incorrect tracking number that shows the package being shipped to New York. I live in California, which raises concerns about my package being forgettable. Won’t order anymore and cancel it. Very disappointed

Date of experience: 11 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

We are very sorry to hear that you were not satisfied with the customer service you received regarding your order, and we want to assure you that customer satisfaction is our top priority. To assist you further and address your concerns, we ask that you please contact us directly with your order number. This will allow us to look into this thoroughly and make sure that the matter is resolved for you. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday from 8 a.m. to 11 p.m. EST, and Saturday and Sunday from 9 a.m. to 9 p.m. EST.

Rated 5 out of 5 stars
Verified

Packing was extremely good!!

Shipping was fairly quick even though the weather here is terrible with deep snow and extreme cold. As far as the products I ordered i haven't had a chance to use the shampoo and conditioner. The hand cream i got Tukumã, i really like it. My hands are soft and the smell is very pleasant, smells clean. I recommend this comapny.

Date of experience: 07 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for taking the time to leave us such a fantastic review! We’re thrilled to hear that your order arrived quickly despite the challenging weather conditions. We’re so glad you’re enjoying our products. Your recommendation means the world to us, and we truly appreciate your support and we’re glad we could meet your expectations.

Rated 5 out of 5 stars
Verified

The experience is great

The experience was great. If it's easy to place my order
I was very excited to receive another razor.
Thank you for taking my order

Date of experience: 09 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you for your kind words! We're so glad to hear that you had a great experience and that you're excited about receiving your order. We strive to make the ordering process as easy as possible, and we truly appreciate your support. If you need anything else, feel free to reach out!

Rated 5 out of 5 stars
Verified

Wonderful seller

Wonderful seller! Shipped and packaged with great care. Would definitely buy from again!

Date of experience: 02 January 2025

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Reply from eCosmetics.com

Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.

Rated 5 out of 5 stars
Verified

You had what I needed and prices were…

You had what I needed and prices were great!

Date of experience: 10 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your wonderful 5-star review! We’re happy to hear that we had exactly what you needed and that our pricing worked well for you. Providing great value and ensuring our customers leave satisfied are always our top priorities. It’s feedback like yours that motivates us to keep doing what we do best. If there’s anything else you need in the future, we’d be more than happy to help. Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Fast

Fast, prompt service.

Date of experience: 06 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.

Rated 5 out of 5 stars
Verified

Always great prices

Always great prices, service and products!

Date of experience: 10 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you for the 5 stars! We are so happy to hear your positive feedback. We look forward to serving you again.

Rated 5 out of 5 stars
Verified

A superb collection of skin care

A superb collection of skin care, fragrance and makeup and more. Great service and I love the discounts.

Date of experience: 09 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your kind words! We're thrilled to hear that you love our collection and services. It's always our goal to provide a great experience, and we're so happy that the discounts made your shopping even better. We look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

big discounts

I love big discounts
Thanks to them I can buy all I need without hesitation
Plus the service is great, I have been buying for years, never had any problem with shipping or product quality

But Ecosmetics don’t carry everything, some brand I’m looking for like Ogee is not on their list

Date of experience: 09 January 2025

eCosmetics.com logo

Reply from eCosmetics.com

Thank you so much for your 5-star review! We’re thrilled to hear how much you enjoy our discounts and services. Knowing that we’ve been able to provide you with a seamless shopping experience for years truly makes our day! We also appreciate your feedback about the brands we carry. While we strive to offer a wide range of products, we understand there may be some brands, like Ogee, that you’re looking for but aren’t currently on our list. We’ll definitely pass along your suggestion to our team for consideration as we continue to expand our offerings. We look forward to serving you for many more years to come. If there’s anything else we can do to make your experience even better, please don’t hesitate to let us know. Thank you for being such a valued part of our eCosmetics family!

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