Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
The representative I worked with was knowledgable, courteous, and helpful. The three rugs we purchased were delivered within three days. They were well packed, and exceeded our expectations from the photos. Most important the quality is there and the price compares favorably from other vendors we researched. All in all, this was a first-rate experience and we wouldn't hesitate to purchase from Golden Nile again.
I purchased a hand-knotted wool rug. It is absolutely beautiful. Excellent quality. Golden Nile's customer service was very helpful.
This review is for our second purchase from Golden Nile. It was, as was the first, a very smooth and efficient purchase and the rug is gorgeous.
We also purchased a rug pad from GN at the same time and it was custom cut to fit just right.
Shipping is fast - one week to WA state - and very well packaged for protection.
Thank you to Josh and the folks at GN for another great experience.
We called to ask about the color of the rug, we got a sincere answer and decided to order the rug. We received it in three days and it is exactly as described and absolutely beautiful. We are very happy with the tug and the service. I would have liked a certificate of origin but the experience is still give stars
At GoldenNile.com we strive for the satisfaction of our customers. We try to do everything humanly possible to gain the trust of all buyers. We provide a place for buyers to have a educated and satisfying experience.
United States
Excellent service and quality merchandise
Date of experience: 23 December 2024
I purchased a hand-knotted wool rug. It is absolutely beautiful. Excellent quality. Golden Nile's customer service was very helpful.
Date of experience: 18 December 2024
The representative I worked with was knowledgable, courteous, and helpful. The three rugs we purchased were delivered within three days. They were well packed, and exceeded our expectations from the photos. Most important the quality is there and the price compares favorably from other vendors we researched. All in all, this was a first-rate experience and we wouldn't hesitate to purchase from Golden Nile again.
Date of experience: 17 December 2024
This review is for our second purchase from Golden Nile. It was, as was the first, a very smooth and efficient purchase and the rug is gorgeous.
We also purchased a rug pad from GN at the same time and it was custom cut to fit just right.
Shipping is fast - one week to WA state - and very well packaged for protection.
Thank you to Josh and the folks at GN for another great experience.
Date of experience: 03 November 2024
Beautiful rug at a great price. Delivered in 2 days!
Date of experience: 12 November 2024
We called to ask about the color of the rug, we got a sincere answer and decided to order the rug. We received it in three days and it is exactly as described and absolutely beautiful. We are very happy with the tug and the service. I would have liked a certificate of origin but the experience is still give stars
Date of experience: 12 November 2024
Rug and pad were delivered on schedule.
The products were as advertised.
Date of experience: 04 November 2024
The rug looked as advertised, if slightly more turquoise, and the delivery was on time. The pad was cut to fit perfectly, and I am very pleased.
Date of experience: 28 October 2024
This has been an amazing experience! My new rug is absolutely beautiful and of excellent quality. Also, my rug was shipped immediately, arriving the next day! In addition, my dealings with Golden Nile's staff have been exceptional; they are easy to access and immediately responsive.
Date of experience: 03 September 2024
Seemingly infinite choice and a great value. Try scrolling in ascending value to find wonderful bargains!
Date of experience: 24 October 2024
The quality is not what I expected. I have had several cowhide rugs and the one you sent me is very very thin. I am disappointed for what I paid.
Date of experience: 21 October 2024
We are very happy with our floor runner. The size is perfect and the colors match well with our stone island. Thank you so much!
Date of experience: 21 October 2024
The rug I ordered is high quality, arrived quickly, and is as I had hoped.
Date of experience: 21 October 2024
I visited Golden Nile's showroom myself. They had all the rugs that I had asked to see set out. As we looked, they also identified other rugs that I might like. I ended up getting 2 long runners. They assured me that I could return them in 30 days if they didn't work. However, they look GREAT!
Date of experience: 16 October 2024
The photo of the carpet was identical to the one I received. If anything, the quality of the weave and plush exceeded my expectation. The rug was extremely well packaged and delivered in a matter of days by FedEx. My only regret is that I don't have more rooms still in need of high quality hand-made oriental rugs, because I would use Golden Nile exclusively!!
Date of experience: 15 October 2024
Friendly, helpful staff. Purchase was easy over the phone. Prompt and efficient delivery. Very easy to work with this company and would highly recommend.
Date of experience: 09 October 2024
The rug was delivered very fast and looks exactly like what I ordered.
Date of experience: 07 October 2024
It came in 3 days
It was wrapped perfectly rolled up with industrial matting and was simple for me to roll it out in its new hallway , the quality is what I anticipated and much more. It is vibrant in color and I love it
I will be using this website in the future oh did i say what a great bang for my buck!!!
Date of experience: 07 October 2024
The hard part for us was determining which pattern carpet, colors we wanted, and the exact size, which only you can do. Once that was done, GOLDEN NILE made it easy! They helped us narrow our needs and provided a fair well-priced solution, we trusted them and ordered a custom rug. They said it would take 4 months and it was in our home and on the floor in 2 months. Great job. Underpromising and over-delivering are sure ways to succeed. I can't say enough good things about GOLDEN NILE. We trusted them for a 10x17 and it was an excellent experience. BIll Brothers
Date of experience: 09 September 2024
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
