iCubes Tech Ltd Reviews 265

TrustScore 5 out of 5

4.9

Computer Hardware Manufacturer


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Rated 5 out of 5 stars

Fantastic experience of buying a computer! Despite being a domestic user buying an inexpensive PC, received valuable help on buying the right machine. A phone line that is answered quickly by a real person who knows their stuff. Came quicker than expected. Can't fault them.

Rated 5 out of 5 stars

Ordered Asus NUC 14 Pro. Called beforehand to check stock and also had a few queries. Connected through very quickly to Sales, and had my queries answered satisfactorily. Website was easy to use and config my required specs, prices clearly laid out. Went for express service and ordered was received on time. Build quality is great, customer service was excellent, highly recommended.


Company details

  1. Computer Hardware Manufacturer
  2. Computer Service
  3. Computer Store
  4. Computer Support and Service Company
  5. Computer Wholesaler

Written by the company

iCubes Tech Ltd was founded in 2014, we have always been associated with reliability, flexibility, and punctuality in building high-quality bespoke PC’s. We build PC's from the likes of Shuttle XPC, Intel NUC, Gigabyte Brix, Asus VIVO, Silverstone Mini ITX along with the sale of hardware/software from all major manufacturers such as Microsoft, Intel, Nvidia, ADATA, Kingston, and many more. We provide solutions for a home office, small to medium business, corporate, and public sector through our online stores www.icubes.co.uk. Our vast experience in building desktop PCs has led us to launch our own brand of PCs which include a small form factor PC and an all-In-one PC.

Contact info


Rated 5 out of 5 stars
Verified

Brilliant company

Brilliant company. Ordered a custom mini PC with a free 10 day build service. It turned up in 3. Excellent unit, exactly as specced. Fantastic hassle-free service.

Date of experience: 05 April 2024

Rated 5 out of 5 stars

No complaints

Good site, easy to configure what I wanted. Arrived on time and is exactly as ordered. Had a couple of queries during the process too, and got prompt responses

Date of experience: 17 April 2024

Rated 5 out of 5 stars

Great price and service

I enquired about a part which wasn’t listed on the website as a standalone option to order, and also wasn’t in stock at the time. icubes took my details and promised to get in touch when the part was available. A few weeks later as promised they emailed a competitive quote and delivered immediately. Very impressed.

Date of experience: 08 March 2024

Rated 5 out of 5 stars

Very prompt response when a Win11…

Very prompt response when a Win11 update caused a restart problem with my NUC13. No fault of the hardware, but a problem with update. Very good and clear instructions from the support technician allowed the NUC to come back to life.

Date of experience: 13 March 2024

Rated 5 out of 5 stars
Verified

iCubes are professional

With the initial call the sales agent was helpful and informative and answered all questions.

After purchasing the product the delivery time was great and also device quality was good too

iCubes seems to be a professional company to deal with

Date of experience: 09 January 2024

Rated 5 out of 5 stars
Verified

Reliable and efficient

This is my second experience with iCubes in the last couple of years. Reliable and efficient and quickly respond to emails and queries. Always had an excellent experience with them. Thoroughly recommended.

Date of experience: 04 January 2024

Rated 5 out of 5 stars
Verified

A good and reliable service

I've bought several PCs from iCubes over the years and have always had excellent service.
They respond well to queries and give good advice.
Deliveries have always been on time

Date of experience: 05 January 2024

Rated 5 out of 5 stars

Navigating the website proved to be a…

Navigating the website proved to be a seamless experience, and the sales team went above and beyond to assist me in acquiring the specific model I required, even though it was not listed on the site. The entire process was executed with remarkable efficiency, and I greatly appreciate the prompt service provided by the sales professionals.

Date of experience: 01 December 2023

Rated 3 out of 5 stars
Verified

Buy boxes from them, not builds

I had a query about my order and the phone was promptly answered by a helpful company rep. That’s great. What was less great is that even though I ordered a NUC and a LAN card separately, the company took it upon itself to put the LAN into the NUC, and in the process left an almighty mess in the box (fabric pills on the heat pads that are impossible to remove)

Date of experience: 17 November 2023

iCubes Tech Ltd logo

Reply from iCubes Tech Ltd

Dear Ulrich

Sorry to hear that you are not entirely satisfied by our overall service standard.
The reason we install the Lan Module is due to the fact they are very tricky to install and we have had incidents where some customers have damaged the delicate ribbon cable or the connector on the Nuc itself. Not sure how the fabric pills as you describe have come from, we have built 10000’s of these Nuc’s and have not had an issue before. However, we will be more than happy to replace the unit for another one if you wish us to do so.

Kind Regards
Icubes Team

Rated 5 out of 5 stars
Verified

Pleasant online experience

Webpage was easy to navigate and all the options were given in detail, quick and easy ordering process, fast delivery. Received my device the very next day via DPD.

Date of experience: 01 November 2023

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