If only I could show a video of my terrible household furniture
If I could upload a photo or a video of the lounge suite I have not even owned for a year and that has fallen apart already due to it being made by somebody who clearly did not have a clue I would!
The arm of my armchair came away from the base within only a couple of months and when I went to try and repair it the reason that had happened was because the screws that were meant to hold the arm firmly against the base we're not screwed into anything! They have just been pushed into a thin piece of wood and there is nothing to hold it together, so of course it was going to fall apart within a few times of someone sitting in it! The person who made it for Ifurniture or/and the company clearly would have known that also and if not, they are clearly in the wrong profession as they do not have a clue!!
As for our two seater that came with the armchair...... we have had to stop sitting on it as we can feel the hard wood in the seats and it makes your butt sore.
The cushioning was clearly not cushioning and it has just gone
flat and disappeared somehow.
I am so appalled that we paid good money for these items and got absolute shite. I did complain about the items immediately when we got them as I could tell there was something not quite right, but the process I had to go through with the robots on the other end of phone in a completely different place, had wanted photos of my issue, and then they wanted a video of it and also diagrams showing the fault. OMG, it was just ridiculous and I gave up trying as nothing would upload to them, but lnot knowing that it the chair would end up falling completely apart before a year was out!!
All I can do is "suck it up sunshine" and warn others not to make the same mistake we made.
We also purchased beds and a dining room table and coffee tables as well.
The dining room table was a nightmare to put together as the diagram was wrong and it also had the bolts wrong bolts but my brother managed to work out a way that it would stand although wobbles a bit, and my bedside table drawers no longer sit straight when I close them......UGHHHH just totally shocking workmanship!!
I am so appalled WITH IFurniture that it is not only ONE piece of furniture that is faulty, its literally EVERY ITEM!
We spent $2800 on items that are SO POORLY MADE that it's nothing more then junk now and I could have got better furniture from the inorganic rubbish collections, when people put their old used, yet still, usable furniture out 😢. EVEN THE DIAGRAMS DO NOT MATCH THE INSTRUCTIONS OR MAKE ANY SENSE. And yes, I hunted out the cheaper places to get our furniture from, due to our very limited budget and needing to start all over from scratch, as we had literally nothing to furnish our new home. So to end up spending the money and still have nothing due to I Furniture's VERY, VERY POORLY MADE FURNITURE, zero moral compass is very maddening. It is really terrible the way they are ripping off hardworking people, in a round about way and getting away with it, obviously time and again going by other customers experiences too as reviews clearly show.
But as long as people continue to buy Ifurniture will continue ripping consumers off and making a good profit off unsuspecting consumers tg
this way. So all I can do now is to try and advise and warn people to PLEASE, PLEASE do not risk waisting your money, time or mental health and find somewhere else to purchase good, long lasting, reasonably priced furniture and DO NOT shop at IFurniture!
Date of experience: 13 June 2024
