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Our experience eight years ago with In Residence purchasing tapware was superb in all aspects. Recently we required a replacement tap part and James made the entire process a breeze with sending the parts via overnight courier and providing clear instructions - it made for a simple job for this DIYer! Many thanks James and team for your outstanding service and affable approach. We’ve been telling all our friends!
A special thanks to Helvier and James for their outstanding service. Highly knowledgeable in their field. Always took the extra time to show us all options so that we could make an informed decision. We love our tap ware and knobs! Helvier and James made you feel valued as customers. A satisfying and enjoyable experience.
Cynthia and Ken Peat
In Residence have truly been a pleasure to work with! Helvier's emails with updates on our orders were a delight to receive...she is interested in our project and genuinely seems excited about the products we ordered. In Residence went above and beyond during the first lockdown, when they ordered our shipment from the UK without a deposit from us, just so they could get the shipment on the water before hitting delays. This was extremely appreciated!
We contacted by on- line and checked out the options for Cabinet handles for our bespoke new Vanity. Once ordered we were kept in touch with the freighting arrangements and delivery time.
Really good service during Lockdown.
Thank You
We offer luxury English Perrin & Rowe kitchen taps and Italian sinks, as well as bathroom mixer taps, basins, baths and showers in traditional and contemporary styles online for New Zealand, in Auckland, Wellington, Christchurch, Dunedin and other areas.
219 Great South Rd, 1051, Auckland, New Zealand
Our experience eight years ago with In Residence purchasing tapware was superb in all aspects. Recently we required a replacement tap part and James made the entire process a breeze with sending the parts via overnight courier and providing clear instructions - it made for a simple job for this DIYer! Many thanks James and team for your outstanding service and affable approach. We’ve been telling all our friends!
Date of experience: 15 February 2021
The service James and Helvier gave was outstanding. James went above and beyond. He made the whole project enjoyable and easy. I couldn’t recommend them highly enough.
Date of experience: 19 October 2020
I found In Residence to be extremely helpful and informative when it came to choosing my kitchen tapware. As we are not on mains pressure there were a few things to take into consideration. I went with the Perrin and Rowe Ionian 2 hole bench mounted mixer in satin brass that I love.
Date of experience: 18 October 2020
Reply from In Residence
Thank you kindly, Diana. The Satin Brass was a great choice, I hope you enjoy the tap! Chris
The service that the team provided was impressive: speedy, efficient and unfailingly polite. Well done!
Date of experience: 16 October 2020
I had a great experience shopping with In Residence! James has been so helpful and attentive throughout the whole process. And I am very happy with the products received:-)
Date of experience: 13 October 2020
We contacted by on- line and checked out the options for Cabinet handles for our bespoke new Vanity. Once ordered we were kept in touch with the freighting arrangements and delivery time.
Really good service during Lockdown.
Thank You
Date of experience: 13 October 2020
Extremely helpful and great at keeping in touch and finding solutions.
Date of experience: 13 October 2020
Great advice and service a real pleasure to deal with
Date of experience: 12 October 2020
Very efficient service and product delivered promptly.
Date of experience: 12 October 2020
Date of experience: 12 October 2020
Always knowledgeable, prompt and a pleasure to deal with.
Date of experience: 12 October 2020
Date of experience: 12 October 2020
Great Company with great product. I have found dealing with both Chris and James an easy and enjoyable experience. They provide all required information and respond in a very timely manner. Honest and reliable.
Date of experience: 12 October 2020
In Residence have truly been a pleasure to work with! Helvier's emails with updates on our orders were a delight to receive...she is interested in our project and genuinely seems excited about the products we ordered. In Residence went above and beyond during the first lockdown, when they ordered our shipment from the UK without a deposit from us, just so they could get the shipment on the water before hitting delays. This was extremely appreciated!
Date of experience: 02 October 2020
Reply from In Residence
Dear Joanna,
Thank you so much for your note and the lovely feedback, it’s equally been a pleasure working with you too, love your enthusiasm for our product range! We can’t wait to see pics when its all complete….and hopefully the floor to ceiling towel warmer will be the final piece de resistance!
Kind regards,
Helvier
I love your products and the service is fantastic. My order arrived the next day. I thoroughly recommend 'In Residence' for quality and service.
Date of experience: 29 September 2020
We are a joinery factory in Christchurch manufacturing high end bespoke joinery for clients - we recommend In Residence being friendly & easy to deal with - product quality assured
Date of experience: 27 September 2020
Reply from In Residence
Thank you so much Leanne! Very kind words.
fantastic service and product.
cheers
Date of experience: 27 September 2020
Reply from In Residence
Thank you Scott. Appreciate it.
received great advice and a true interest in what i needed and was trying to achieve. really good service .
Date of experience: 27 September 2020
Reply from In Residence
That's so great to hear Joey. Thanks for taking the time to write us a review. Fantastic!
My experience was fantastic quick response and even in COVID I managed to get the tapware I needed to complete my job and we just love our purchase. Thank you
Date of experience: 27 September 2020
Reply from In Residence
Thank you Jo! Glad we could help you get what you needed. Enjoy your taps! Warm regards, all the team.
Very helpful and made complex fitting selections a breeze
Date of experience: 27 September 2020
Reply from In Residence
They are complex aren't they!! Glad we could be of assistance. Thank you very much for taking the time to write a review. We really appreciate it David.
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