Interaction-Design.org Reviews 2,296

TrustScore 5 out of 5

4.8

Educational Institution


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Rated 5 out of 5 stars

I've been a subscriber of IxDF for many years and I found the courses very useful and thorough.

They cover a lot of topics and are perfect for beginners as well as for more expert users.

There are a lot of practical examples and free downloadable material that can be used for portfolio's projects.

It is also possible to join or create a local community and find other users in your area, so this is perfect for networking!

The annual price is very low considering the amount of courses available.

I read many bad reviews about the annual billing and the renewal process, but it all seemed very transparent to me. Moreover, I often received a discount on the full price by just asking if there was any offer available.

Highly recommended!

Rated 5 out of 5 stars

If you’re looking for a legit design course, your search should stop here. It’s absolutely value for money.

Not to forget the content is GOLD!

There are courses for everyone, from a beginner
to an expert.

To the extent that the joining fees seems like too cheap once you spend few weeks learning.

Rated 5 out of 5 stars

IDF, in my experience, has been the leader in UX/UI education for a while now, and I get why. Their courses cover a wide variety of topics, are extensive and give solid formation for professionals.

Nevertheless, my most recent experience had nothing to do with the courses but with the customer support.... and I have to say that it had the same level of professionalism. It all started with a misunderstanding with the plan I chose and Rikke was with me all along the way explaining very patiently my options.

I look forward to completing many more courses in the IDF, it is really worth it!

Rated 5 out of 5 stars

The Interaction Design Foundation is a solid platform for building a foundational learning in multiple aspects of design, from systems to service to UX/UI, and more. Their coursework and literature is relevant, detailed and empathetic, with industry leaders holding classes and interesting masterclasses held frequently in many fields. The community is active in every major city, as well, thus offering multiple networking and career growth opportunities. I recommend this platform highly and have been a member for 3 years now.


Company details

  1. Educational Institution
  2. Design Institute

Written by the company

The Interaction Design Foundation (IxDF) is the world’s biggest online design school offering UX design courses and literature created by design experts. We were founded in 2002 and have over 100,000 students. Don Norman: "A goldmine of information on interaction design."

Contact info


Rated 5 out of 5 stars

Foundational Content & Helpful Networking

The Interaction Design Foundation is a solid platform for building a foundational learning in multiple aspects of design, from systems to service to UX/UI, and more. Their coursework and literature is relevant, detailed and empathetic, with industry leaders holding classes and interesting masterclasses held frequently in many fields. The community is active in every major city, as well, thus offering multiple networking and career growth opportunities. I recommend this platform highly and have been a member for 3 years now.

Date of experience: 04 February 2025

Rated 5 out of 5 stars

Very thorough courses

I've been a subscriber of IxDF for many years and I found the courses very useful and thorough.

They cover a lot of topics and are perfect for beginners as well as for more expert users.

There are a lot of practical examples and free downloadable material that can be used for portfolio's projects.

It is also possible to join or create a local community and find other users in your area, so this is perfect for networking!

The annual price is very low considering the amount of courses available.

I read many bad reviews about the annual billing and the renewal process, but it all seemed very transparent to me. Moreover, I often received a discount on the full price by just asking if there was any offer available.

Highly recommended!

Date of experience: 04 February 2025

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Reply from Interaction-Design.org

Hi Cristina,

Thank you so much for your thoughtful review! It’s wonderful to hear that you’ve found our courses useful and comprehensive over the years :-)

It’s also great to know that you’ve taken advantage of the practical examples and downloadable materials to support your portfolio work. And of course, we love hearing that our local communities have been valuable for networking!

We particularly appreciate you highlighting the transparency of our billing and renewal process. Our goal is always to provide clear information and offer support whenever needed and it nice to hear to we are achieving this objective with you.

Thanks again for your recommendation—it truly means a lot! If you ever need anything, please feel free to reach out :-)

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

If you’re looking for a legit design…

If you’re looking for a legit design course, your search should stop here. It’s absolutely value for money.

Not to forget the content is GOLD!

There are courses for everyone, from a beginner to an expert.

To the extent that the joining fees seems like too cheap once you spend few weeks learning.

Date of experience: 03 February 2025

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Reply from Interaction-Design.org

Hi Namanbir,

What an incredibly thoughtful review! Thank you for taking the time to share your experience. It’s fantastic to hear that you’ve found so much value in our courses and that they’ve met your expectations.

We put a lot of effort into making sure our content is top-notch, so hearing you call it "GOLD" absolutely makes our day! And we love that you see the true worth of lifelong learning with IxDF.

Wishing you continued success on your UX journey!

Best regards,
Rikke from Interaction Design Foundation (IxDF)

Rated 1 out of 5 stars

Can’t believe I have to give one star

Can’t believe I have to give one star. They use dark patterns to make it look like you are signing up for £20 a month. Then they charge you £240!!! (Annual billing all up front) - this has fused me to go under £0 with my bank and I have no overdraft. This will affect my credit rating! I have emailed them about the refund but haven’t heard anything back. Reddit users say it can be really hard to get the refund! Using their UX design powers to make people think they are spending less than they charge you. Disgraceful

Date of experience: 01 February 2025

Rated 5 out of 5 stars

Great educational platform!

IDF, in my experience, has been the leader in UX/UI education for a while now, and I get why. Their courses cover a wide variety of topics, are extensive and give solid formation for professionals.

Nevertheless, my most recent experience had nothing to do with the courses but with the customer support.... and I have to say that it had the same level of professionalism. It all started with a misunderstanding with the plan I chose and Rikke was with me all along the way explaining very patiently my options.

I look forward to completing many more courses in the IDF, it is really worth it!

Date of experience: 20 January 2025

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Reply from Interaction-Design.org

Hi Nancy,

Thank you so much for your thoughtful review! It’s so rewarding to hear that our courses have provided you with a solid foundation for your professional growth.

I’m especially happy to hear that your experience with our customer support matched the high standards we aim for in our courses. Misunderstandings happen, and we always want to ensure that our members feel heard and supported—I’m delighted to help you every step of the way!

We’re so excited for you to continue your learning journey with us. If you ever need anything, don’t hesitate to reach out—we’re always here to help!

Wishing you lots of success in your upcoming courses!

Warm regards,
Rikke from Interaction Design Foundation (IxDF)

Rated 5 out of 5 stars

Incredible experience

Incredible experience. Their courses are professional, complete, accessible. The organisation and care of the product you buy are beautiful. Super satisfied.

In addition, top customer service.

Date of experience: 31 January 2025

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Reply from Interaction-Design.org

Hi Sara,

Wow—thank you so much for your kind words! We're so happy to hear that you've had such a great experience with IxDF.

We put a lot of care into creating high-quality learning experiences, and hearing that you're super satisfied makes all the hard work worthwhile! 😊

If you ever need anything or have any questions along your learning journey, we're always here to help. Wishing you continued success in your design career!

Warm regards,
Rikke from Interaction Design Foundation (IxDF)

Rated 5 out of 5 stars

IxDF is especially helpful for those who are changing fields.

I transitioned from chemical engineering to UI/UX design. Although most of the courses I took from IxDF were asynchronous, I often felt like the instructors understood and addressed what I was feeling in the moment. The balance between video and written content in the lessons made it easier for me to retain what I learned, and the courses were incredibly encouraging when it came to putting what I learned into practice.

Not only in the courses but also in the interactions I had, I received warm, constructive, and valuable feedback that made me feel appreciated.

I highly recommend! ✌️

Date of experience: 28 January 2025

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Reply from Interaction-Design.org

Hi Eda,

Thank you so much for sharing your review! It’s amazing to hear about your inspiring journey from chemical engineering to UI/UX design—what a fantastic leap!

Creating an environment where learners feel appreciated and confident to practice what they’ve learned is one of our biggest goals at IxDF.

Thank you for recommending us and for being part of our design community. Wishing you all the best as you continue to grow in your new field—your passion and dedication will take you far!

Warm regards,
Rikke from Interaction Design Foundation (IxDF).

Rated 5 out of 5 stars

The Interaction Design Foundation…

The Interaction Design Foundation (IxDF) has been a game-changer in my design journey. This online education platform contains some of the most in-depth and detailed training that every web and interface designer should have a background in. Complex concepts like UX design, usability, and interaction design are broken down into digestible lessons that are essential for any designer looking master the craft or keep their skills sharp.

They have an amazing roster of instructors including William Hudson, Alan Dix, Frank Spillers (his courses on Accessibility are a MUST!), and Don Norman. There's also a vibrant community of other designers around the world to connect with, and the opportunity to meet up with local groups as well.

Date of experience: 22 January 2025

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Reply from Interaction-Design.org

Hi John,

Thank you so much for sharing your wonderful review! We're genuinely grateful to hear that IxDF has been a game-changer in your design journey. Your words truly validate our mission of making top-quality design education accessible to everyone.

We're proud of the contributions by incredible instructors like Frank Spillers—his expertise on accessibility is indeed invaluable!

We’re also delighted that you’ve found value in the global design community at IxDF. Connecting with like-minded designers and participating in local meet-ups is such a powerful way to grow both personally and professionally.

Wishing you all the best in your continued design education journey—keep designing and making an impact!

Warm regards,
Rikke from Interaction Design Foundation (IxDF).

Rated 5 out of 5 stars

Amazing customer service!

I have been a member of this great design and UX resource for a few years now. A few months ago I missed a discount rate just before my subscription renewal. Rikke and her team were amazing at helping me with this and was able to apply the discount to my membership and gave me a refund. The team were extremely speedy in dealing with my refund. Thank you again for your help Support team and Rikke!

Date of experience: 30 September 2024

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Reply from Interaction-Design.org

Hi Christine,

Thank you so much for sharing your kind review! It was truly our pleasure to help, and I’m happy to hear the process was quick and smooth for you.

We’re so grateful to have had you as part of IxDF for a few years now. Knowing that you value our design and UX resources means a lot to us, and we’re always here to support you on your learning journey.

Wishing you all the best with your design education journey.

Warm regards,
Rikke from Interaction Design Foundation (IxDF).

Rated 5 out of 5 stars

Genuine Human Focus in a Sea of AI Buzz

As I transition into more UX/UI-based roles as a consultant, the constant AI hype can be overwhelming. The Interaction Design Foundation stands out by actually treating members like people. Their content is of consistently high quality, and you can feel a human-centered ethos guiding the community. It’s refreshing to see an approach like this, especially in the midst of a career transition. I’m excited to see how they keep moving forward with such a pro-human focus through 2025 and beyond.

Date of experience: 01 January 2025

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Reply from Interaction-Design.org

Hi Frank,

Thank you so much for taking the time to share your thoughts! We’re thrilled to hear that our human-centered ethos and community focus have made a positive impact during your career transition into UX/UI consulting.

Navigating the world of design amidst the AI hype can certainly be overwhelming, and it means a lot to us that you’ve found our content and community to be a refreshing, people-first space. Supporting our members as they grow and evolve in their careers is at the heart of everything we do, so it’s wonderful to know that our approach resonates with you :-)

We’re excited to continue creating meaningful, high-quality resources and fostering this supportive community as we move forward into 2025 and beyond. Thank you for being a part of it!

Wishing you continued success and inspiration in your UX/UI journey!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Rated 5 out of 5 stars

The Interaction Design community is an…

The Interaction Design community is an outstanding resource for UX designers! It’s filled with valuable insights, practical advice, and inspiring discussions. Whether you’re just starting out or looking to sharpen your skills, this community provides a supportive and engaging environment for learning and growth. Highly recommended for anyone passionate about UX design!

Date of experience: 08 January 2025

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Reply from Interaction-Design.org

Hi Marianna,

Thank you very much for your recommendation! I'm thrilled to hear you're enjoying our courses and being part of our global learning community!

Our team puts in a huge amount of effort to bring our members high-quality courses, Master Classes, and content. :-)

I hope you continue to make amazing progress with us!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Rated 5 out of 5 stars

A human, personal and heart warming contact

First of all, the content shared on the website is detailed and of hight quality.

You will find a lot of information to learn and progress in UX UI design.

Also, while surfing on the website of Interaction Design Foundation, I answered a short quiz on UX Design to win template bundle.
Shortly after I received an email, asking me which template bundle I chose as well as a discount on a course.

I sent the title of the chosen template and kindly refused the discount. Following that answer, I had several mail exchanges with this person as she tried to understand what was holding me back from taking a course and gave me a lot of tips and counsel to continue to polish my skills.

It was a very heartwarming and encouraging exchange that showed the dedication of the people who created the Interaction Design Foundation.

Date of experience: 16 December 2024

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Reply from Interaction-Design.org

Hi Nadja,

Thank you so much for your kind review and very hearty congratulations on your well earned gift :-)

I forwarded your review to the rest of the team and they’re just as happy as I am! We take the time to reply to all our members in the fastest and most humane way possible; thanks
for letting us know we’re doing a good job. :-)

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation

Rated 5 out of 5 stars

Well structured and engaging courses

The courses are well structured, with a really engaging mix of videos and written texts. The learning paths and the supportive materials, extra webinars etc. made it really worth and I recommend it to not only UX wanna be professionals but also product and project managers who want to get more insights and understanding into the whole concept of product, design and customer thinking.

Date of experience: 03 January 2024

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Reply from Interaction-Design.org

Hi Pavla,

Thank you very much for your kind recommendation! I'm so glad to hear you're enjoying our courses! Our team works day and night (literally!) to create courses, content, and Master Classes of the highest standards :-)

And thank you for pointing out the strength of our Learning Paths and of course, our high-quality free design literature authored by the very best in the field ;)

I hope you continue to progress with the IxDF!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Rated 5 out of 5 stars

Empowering Service Design Mastery: A Grateful Journey with the Interaction Design Foundation

The Interaction Design Foundation (IxDF) has been instrumental in transforming my service design skills. As a member since 2016, I've witnessed firsthand how their innovative and straightforward learning approach makes complex concepts accessible and engaging.
What sets IxDF apart is their commitment to evolving their content in tandem with the latest advancements in technology. This ensures that learners like myself are always equipped with up-to-date knowledge and best practices. The continuous update and refinement of their curriculum demonstrate their dedication to providing the most relevant and impactful education in the field of design.
Moreover, IxDF fosters a strong sense of ownership and community among its members. They make you feel like an integral part of a vibrant, supportive network of design professionals. Thanks to IxDF, I have gained and still gaining valuable insights and practical skills that empower me to create exceptional user experiences.
I want to send a special thanks to Rikke Friis for her outstanding commitment, taking the extra mile to ensure members get the best support to achieve the best learning outcomes.
The IxDF is an indispensable resource for anyone looking to stay ahead in the ever-changing landscape of design and technology.

Date of experience: 27 December 2024

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Reply from Interaction-Design.org

Hi Dana,

Thank you so much for taking the time to share such a heartfelt message! It’s incredibly rewarding to hear how the IxDF has played a significant role in your journey since 2016. Your words beautifully capture what we aim to provide—a learning experience that’s not only accessible and innovative but also deeply meaningful.

I’m really touched by your kind mention of my support. It’s members like you who make this role so fulfilling and inspire us to give our very best each day. Knowing that you feel empowered to create exceptional user experiences and be part of such a supportive community means everything to us.

Please don’t hesitate to reach out if there’s ever anything I can help with as you continue to grow and thrive. Wishing you many more years of success and inspiration ahead! :-)

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Rated 5 out of 5 stars

Awesome resource

An excellent educational and professional resource. It is so valuable to have such depth and breadth of courses in one place. Members receive excellent and responsive support as well.

Date of experience: 13 December 2024

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Reply from Interaction-Design.org

Hi Ryan,

I am so thrilled to hear you are getting so much value from our courses 😊

We are truly very happy to offer an extensive library of high-quality courses (37 and counting!) covering the whole design spectrum—from a complete beginner’s level to highly advanced.

It also delights me to know that our dedication to providing best-in-class and timely support for all our members does not go unappreciated.

We look forward to many more years of growth and learning with you 🚀

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Great learning experience on all topics of design

I’ve enjoyed learning with IDX for years now. Master classes to peak into new topics combined with deep knowledge about conventional and trending design topics combined with a friendly touch in all contacts make up for a great learning experience that moved my knowledge toward - even as a product manager. Greatly recommend IDX

Date of experience: 23 December 2024

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Reply from Interaction-Design.org

Hi Sandra,

I am so thrilled to hear you are getting so much value from our Master Classes. We pride ourselves on offering a selection of high-quality design training with top experts from NASA, Google and more.

I am glad to know how impactful your learning experience with us has being so far, and we look forward to many more years of learning with you!

If you ever need anything, please feel free to contact me 😉

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Amazing learning experience

I have learnt a lot through the Interaction Design Foundation and I'm delighted to be part of this exciting global community.

Date of experience: 03 December 2024

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Reply from Interaction-Design.org

Hi David,

We are just as excited to have you as part of our global community of committed design learners 🚀

We look forward to many more years of growing and learning together!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

IxDF has a crucial role in my career

I firstly became an IxDF member 3 years ago and recently renewed my membership. During the renew process, Rikke answered all of my questions quickly and they provided me with a discount. Reaching out IxDF’s support team was so easy and time-saving. When I consider the context quality, I can say that seniors can find something to learn too. This platform is not only for juniors. Learning experience of IxDF has a crucial role in my career.

Date of experience: 20 December 2024

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Reply from Interaction-Design.org

Hi Esin,

Thank you for sharing your wonderful review! I’m thrilled to hear that we've made an impact during your time with us.

I’m also delighted that you’ve appreciated the depth of our course offerings that have something for everyone from beginners to juniors to seniors.

Wishing you all the best with your design education journey. I look forward to seeing all the incredible things you’ll achieve!

Warm regards,
Rikke from Interaction Design Foundation (IxDF).

Rated 5 out of 5 stars

I just started the course “User…

I just started the course “User Research: Methods and Best Practices”, so my review will not be complete. I have done user experience research before, but it was important for me to hear from practicing UX professionals about the need for it.
The motivation I received helped me conduct a study in which I identified the company's values ​​​​as seen by users of its product, and also conceptualized these values ​​​​in one deep concept and identified the main difference of the company in the market. The presentation based on the research contained enough arguments, supported by facts, for the company's management to begin to take action on this new information.
My next step will be to conduct a study of interactions within the company to improve its sustainability. It will probably be necessary to shift the system of values ​​​​and measures from artificial ones, such as money and fame, to natural ones, such as health and education, which Don Norman talks about in his course "Design for a Better World".

Date of experience: 29 November 2024

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Reply from Interaction-Design.org

Hi Дмитрий,

I am thrilled to hear you are enjoying the 'User Research: Methods and Best Practices' Course. Positive experiences such as yours fuel us to continue improving our course content and platform.

Do keep me updated and if you have any questions I will also be delighted to answer them for you.

Keep up the amazing work!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

A Great Experience with IxDF

The customer service is excellent—they're responsive, understanding, and efficient. The courses are also of high quality, offering a great learning experience for anyone interested in interaction design.

Date of experience: 03 December 2024

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Reply from Interaction-Design.org

Hi Mehrnaz,

Thank you so much for the kind words; you have put a smile on my face!

We work very hard to make sure you have the most seamless experience with your membership and I will be sure to pass your warm compliments along to the rest of the team :-)

We also put a lot of effort into creating the highest-quality design courses, and I am glad to hear about your positive experience.

As always, I am available if you ever need help with anything at all!

Warm Regards,
Rikke Friis Dam of The Interaction Design Foundation

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