LEX Reception Reviews 1,024

TrustScore 5 out of 5

4.9

Call Center


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Rated 5 out of 5 stars

I had the pleasure of working with Subhojit Bhowmick as my Client Account Manager, and I couldn’t be more impressed with his responsiveness and expertise. He consistently answered my questions in a timely and effective manner, providing clarity and insights that were invaluable. Subhojit’s professionalism and keen attention to detail truly set him apart. I highly recommend him for anyone seeking reliable and knowledgeable account management support.

Rated 5 out of 5 stars

Manuelita was warm, professional, and answered all my questions clearly. She reassured me that all of my concerns would be handled with the service provided. She was very straight to the point and streamlined and didn't waste my time with fluff, which I very much appreciate as a busy businesswoman. I would love to have someone like her on my team, she is the perfect person to have on the front line to give a good impression of the company.

Rated 5 out of 5 stars

I spoke with Subhojit Bhowmick, Client Account Manager, this morning. He was very helpful and was able to resolve my question.

Rated 5 out of 5 stars

Subhojit Bhowmick was the person that helped me and he was patient and helpful.
We got our issue resolved.


Company details

  1. Call Center
  2. Business to Business Service
  3. Telephone Answering Service

Written by the company

LEX Reception gives lawyers more time with dedicated legal receptionists supporting firms 24/7. Focus on casework without distractions, with LEX receptionists answering calls, screening new clients and scheduling appointments. With over 10 years of experience in the legal industry, we know how to align our tone - along with procedure, terminology and scripts - with our clients' brand.

We pledge people, not bots.

Written by the company

We pledge to use real people in customer facing interactions.
The client experience is driven by human connection. Your callers just want to be heard - and that’s only possible when they’re answered by a real person. That's why we pledge to use real people, never bots or AI. Our friendly receptionists will help to create genuine, lasting connections with your clients, so you can build your reputation.

Contact info



Rated 5 out of 5 stars
Verified

I had the pleasure of working with Subhojit Bhowmick

I had the pleasure of working with Subhojit Bhowmick as my Client Account Manager, and I couldn’t be more impressed with his responsiveness and expertise. He consistently answered my questions in a timely and effective manner, providing clarity and insights that were invaluable. Subhojit’s professionalism and keen attention to detail truly set him apart. I highly recommend him for anyone seeking reliable and knowledgeable account management support.

Date of experience: 14 January 2025

Rated 5 out of 5 stars
Verified

Manuelita was excellent

Manuelita was warm, professional, and answered all my questions clearly. She reassured me that all of my concerns would be handled with the service provided. She was very straight to the point and streamlined and didn't waste my time with fluff, which I very much appreciate as a busy businesswoman. I would love to have someone like her on my team, she is the perfect person to have on the front line to give a good impression of the company.

Date of experience: 07 January 2025

Rated 5 out of 5 stars
Verified

Great customer service.

Great customer service.

I was impressed by their quick response and comprehensive explanation of their services. I signed up on the spot.

Date of experience: 02 January 2025

Rated 5 out of 5 stars

Top Notch Service

I went on chat to do an update to our LEX account and Swathi was assisting me. I stepped away from my computer to do something and the chat timed out. Rather than leaving the conversation, Swathi called me to finish our conversation and take care of my request. That is Top Notch Service!! Thank you, Swathi, for providing such amazing client service.

Date of experience: 20 December 2024

Rated 5 out of 5 stars
Verified

Great Experience

Always appreciate the excellent customer service and attention from Lex Reception.

Date of experience: 18 December 2024

Rated 5 out of 5 stars
Verified

My experience was great

My experience was great
Jobith John was amazing, guided me through the process, explained every detail, he had the patience to repeat every time I couldn't understand.

Date of experience: 06 December 2024

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