Lifesmart Outlet Reviews 195

Do not buy a blow up hot tub!
I purchased a Lifesmart Bermuda LS100DX, Sand back in fall of 2023, before I made the purchase, I ask chat what is the lowest temp this tub will be okay with and they said 20 degrees. Well this tub did extremely well during the polar vortex when temps were below zero. I had a blow up hot tub and I would not have been able to keep it outside in that cold weather. My electric bill was extremely high from a blow up hot tub, plus the water temp drops a lot in a blow up tub. I have had this Lifesmart tub for 5 months now, my electric is extremely low compared to the blow up tub I had before this one. I purchased the Lifesmart plug and play because no room in the electric panel for 220v but I did run a dedicated circuit outside for it, 120v. Purchase this hot tub, it is insulated! you will make up the money in monthly electric bills.

Date of experience: 01 February 2025

Great selections good pricing. Little tricky to navigate site on a phone. I would look into making sure it’s set up for that. I had to redo captcha 6x because I couldn’t look at entire page

Date of experience: 01 February 2025

answered my questions well and thoroughly

Date of experience: 25 January 2025

Daniel was amazing. Very patient with us as we had a ton of questions. We were more than satisfied with his assistance

Date of experience: 18 January 2025

Very helpful and responsive

Date of experience: 16 January 2025

I could not find the correct lid for my Antigua hot tub on your website. Tim (customer sevice) helped guide me to the correct method to order. I ordered by phone with Charity, very helpful!
Thanks!

Date of experience: 13 January 2025

It was easy and the website was very informative. Can't wait to get my hot tub and start using it. I checked all the reviews on the tub before I made my purchase. Great reviews

Date of experience: 10 January 2025

Excellent spa !!!
Worh every penny

Date of experience: 11 September 2024

Date of experience: 12 September 2024

I received helpful guidance and assistance from customer support when the last mile delivery of my tub inexplicably did not happen on two occasions. One call from Lifesmart to the delivery company and my tub magically showed up.

Aside, the tub was manufactured and arrived within the time window promised. Nice looking product, appears very well made and works very well. Looking forward to improved life quality thanks to Lifesmart :-)

Date of experience: 18 September 2024

No delay..good quality cover better than one that came on it..

Date of experience: 07 September 2024

Got our new LS hot tub about a month ago, and we are thrilled with our purchase. Everything works as advertised. I was really impressed with how quickly our tub was delivered, and the company's communication in keeping me informed. Perhaps it depends on the delivery personnel, but the ones we had unloaded and placed our hot tub for us. We did pay a little for that service, but it was far less than what some other movers were going to charge us.

Date of experience: 02 September 2024

The first lid a brown nagahide one that came with the sennora hot tub blew off in high winds of the high California desert and tumbled through our desert yard the clips didn’t stay in place very well except for one, it ripped right out of the top and stayed in the clip on the side of the tub . So that was a bummer . Then after living with that for 4 years and sewing it back on the lid . A few months ago we had a rain and hail storm and the old top got pummeled by the hail poc marking it and leaving dents and peeling the nagahide off in spots. So we ended up purchasing the new lid cover for the discontinued hot tub model we own. It’s a bit pricey at well over 700 dollars. But it’s for our guest house / airbnb . So I had to pull the trigger on it. This one is a black fabric cover that fits and I put the new clip holders on but it didn’t come with the little keys for the clip locks ? Maybe they will send me those? It looks great . And after five years of use the hot tub still works very well knock on wood . We change the water out after every weekender guest and clean the filters and add a table spoon full of granulated chlorine to the water while refilling it.

Date of experience: 05 August 2024

Date of experience: 17 August 2024

The site doesn't not work well on mobile. I have E-commerce business and know quite a lot about this.

I am just being honest to just share so that your business can thrive in these times.

Date of experience: 29 September 2024

Great tub, safely delivered. Runs well.

Date of experience: 15 August 2024

Manufactured hot tub cover in time frame quoted and shipping was fast and cover came in perfect condition and fit hot tube perfectly.

Date of experience: 25 September 2024

Date of experience: 21 September 2024

Website is super easy to navigate, my questions were answered quickly and professionally. All the instructions needed for pre-delivery and getting electrical and pad specs were available which was very helpful for this first time tub buyer. Delivery was super smooth. Set up was a little frustrating, but manageable. We have been in the tub every day for the last three weeks and it is wonderful! Very happy,

Date of experience: 18 September 2024

Excellent and quick delivery. A little too fast. But it was great that they gave us an option to have it delivered when we were truly prepared. Also the delivery personnel were awesome. As far as the tub goes we have only used it about 5 times and it is everything we asked for. We wish the waterfall had a light but that is a small thing. Now we just hope that we have many years of use. Great so far!

Date of experience: 01 August 2024