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Moveis.pt Reviews 234

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TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I found the company itself fairly helpful but the delivery company failed and I ended up without seating for 2 days after the 2nd date they failed to turn up.

The quality of the sofas themselves ar
e not worth the amount we paid, a lesson learnt that we wont buy without being able to test the product in future. Not reading the small print of being able to return if not completely happy, it then states, only if not assembled and in original packaging, I think if we were able to return them we would as they are just not very comfortable.

Rated 5 out of 5 stars

Today we received our new furniture, and the quality is absolutely perfect! The delivery was smooth, and the delivery team was incredibly nice and professional. I’m so happy I chose to order from this website and very grateful to the delivery guys for their great service.

Rated 5 out of 5 stars

Very good customer service, delivery was very professional, amazing product, completed our living area perfectly. Thank you very much!

Rated 2 out of 5 stars

Very poor quality of furniture, very long waiting time , very hard to assemble since it’s poor quality furniture ( I am very experienced with all kinds of furniture assembling). For this prices I could find much better options… even IKEA is better than this.


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. e-Commerce Service
  4. Living Room Furniture Store

Written by the company

Escolha mobiliário online facilmente em Moveis.pt. Somos uma loja online de confiança que oferece uma vasta seleção de mobiliário para todas as divisões da sua casa. Desde estilos clássicos a modernos, temos opções para cada espaço - quer esteja à procura de um sofá confortável, uma secretária prática ou arrumação para o corredor. Desfrute de uma entrega rápida, de um serviço de apoio ao cliente atencioso e de uma experiência de compra sem problemas. Encontre tudo o que precisa para a sua casa de sonho em Moveis.pt.

Entrega gratuita em Portugal Continental

Entrega gratuita

Todas as encomendas são entregues à sua porta gratuitamente em Portugal Continental (num local onde um miniautocarro de carga possa chegar).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars
Verified

Acceptable

I found the company itself fairly helpful but the delivery company failed and I ended up without seating for 2 days after the 2nd date they failed to turn up.

The quality of the sofas themselves are not worth the amount we paid, a lesson learnt that we wont buy without being able to test the product in future. Not reading the small print of being able to return if not completely happy, it then states, only if not assembled and in original packaging, I think if we were able to return them we would as they are just not very comfortable.

Date of experience: 26 February 2025

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Reply from Moveis.pt

Agradecemos por partilhar a sua opinião. Estamos sempre a esforçar-nos para melhorar e valorizamos todas as opiniões dos nossos clientes. Lamentamos não ter correspondido às suas expectativas e tomaremos medidas para assegurar uma experiência melhor no futuro

Rated 2 out of 5 stars

Very poor quality of furniture

Very poor quality of furniture, very long waiting time , very hard to assemble since it’s poor quality furniture ( I am very experienced with all kinds of furniture assembling). For this prices I could find much better options… even IKEA is better than this.

Date of experience: 04 March 2025

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Reply from Moveis.pt

We are sorry that your experience did not meet your expectations. Our customer support team will contact you to provide a suitable solution.

Rated 5 out of 5 stars
Verified

Very good customer service! � � �

Very good customer service, delivery was very professional, amazing product, completed our living area perfectly. Thank you very much!

Date of experience: 06 February 2025

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Reply from Moveis.pt

Your feedback means a lot to us! Thank you for choosing us and for sharing your experience. We look forward to seeing you soon!

Rated 5 out of 5 stars
Verified

Great experience

Everything was good.

Date of experience: 05 February 2025

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Reply from Moveis.pt

Thank you for choosing us! Our goal is to provide the highest quality services, and your feedback helps us achieve this. We look forward to seeing you soon!

Rated 5 out of 5 stars

Today we received our new furniture

Today we received our new furniture, and the quality is absolutely perfect! The delivery was smooth, and the delivery team was incredibly nice and professional. I’m so happy I chose to order from this website and very grateful to the delivery guys for their great service.

Date of experience: 05 February 2025

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Reply from Moveis.pt

Thank you for your kind words! We are very happy to hear that you were satisfied with our service. We invite you to return and take advantage of our services again!

Rated 5 out of 5 stars

Great service

Great sturdy sofa and delivery without issues.

Date of experience: 27 September 2024

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Reply from Moveis.pt

Thank you very much for your review, we are happy that you are satisfied with the experience.

We remain at your disposal.

Rated 5 out of 5 stars

Damaged side table: replaced without red tape

A bed side table arrived damaged. After I informed Moveis.pt, adding pictures about the problem, a new table was sent. Arrived this week in perfect conditions.

Date of experience: 11 September 2024

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Reply from Moveis.pt

Thank you very much for your review, we are happy that you are satisfied with the experience.

We remain at your disposal.

Rated 5 out of 5 stars

Everything was excellent

Everything was excellent, delivery before the scheduled date, excellent quality of the furniture

Date of experience: 09 September 2024

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Reply from Moveis.pt

Thank you very much for your review, we are happy that you are satisfied with the experience.

We remain at your disposal.

Rated 1 out of 5 stars

Damaged goods received multiple times

I received damaged goods not once, but twice. I had to wait over 3 months to eventually receive the final pieces to complete the wardrobe. Never again

Date of experience: 19 August 2024

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Reply from Moveis.pt

Thank you for your review. We have already contacted you to resolve the issues reported above. If you have any further questions, please contact us.

We remain at your disposal.

Rated 5 out of 5 stars

The 2 guys that made the delivery were…

The 2 guys that made the delivery were very courteous and careful with our order. Nothing we could see so far is damaged.
We were short of G10 screws but that’s not up to you to get right.

Date of experience: 14 August 2024

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Reply from Moveis.pt

Thank you very much for your review, we are happy that you are satisfied with the experience.

We remain at your disposal.

Rated 5 out of 5 stars

Great I like it

Date of experience: 12 July 2024

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Reply from Moveis.pt

Thank you very much for your review, we are glad that you were satisfied with your experience.

We remain at your disposal.

Rated 5 out of 5 stars

Great customer service!

Date of experience: 18 June 2024

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Reply from Moveis.pt

Thank you very much for your review, we are glad that you were satisfied with your experience.

We remain at your disposal.

Rated 4 out of 5 stars

Great costumer service, quality good enough

Great costumer service, the transport company was great! The only thing to watch out for is the colours, we ordered a black furniture that turned out to be grey. Also the quality is not great but it is what you paid for - we didn’t mind!

Date of experience: 28 May 2024

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Reply from Moveis.pt

Thank you very much for your review. We are glad that you were satisfied with your experience. Regarding the furniture, please contact us by email info@moveis.pt so that we can check the color issue.

We remain at your disposal.

Rated 4 out of 5 stars

The ordered products meet my…

The ordered products meet my expectations, based on the images/information provided on the store's website. The delivery service was also good and eficcient. However, the assembly instructions provided with the product in question are unclear, unspecific and unfunctional.

Date of experience: 25 May 2024

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Reply from Moveis.pt

Thank you very much for your review, we are glad that you were satisfied with the experience. If you have any questions regarding the assembly of the furniture, please contact us, our warranty department will advise you.

We remain at your disposal.

Rated 1 out of 5 stars

Poor quality, a nightmare to construct.

The furniture came without pieces and lacking holes in the correct place. Products very low quality. The construction of them requires a huge amount of space (definitely wouldn’t order this if you are in an apartment). The construction manuals are super confusing. It has taken us an entire day to put together the cupboard. IKEA soooooo easy compared to this company.

Date of experience: 19 May 2024

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Reply from Moveis.pt

Good afternoon, we apologize for this inconvenience. Please send us an email with your order number so we can assist you better.

We remain at your disposal.

Rated 5 out of 5 stars

Easy to buy, good prices

Easy to buy, lot's of information of the products, fast shipping and support always available

Date of experience: 16 April 2024

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Reply from Moveis.pt

Thank you very much for your review, we are glad that you were satisfied with your experience.

We remain at your disposal.

Rated 5 out of 5 stars
Merged

Happy with moveis!

Product as described, arrived on time, delivery personnel were very nice and professional!

Date of experience: 06 March 2024

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Reply from Moveis.pt

Thank you very much for your review, we are glad that you were satisfied with your experience.

We remain at your disposal.

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