4.8
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After having a terrible experience buying software from Groupon, I'm thankful to find this company and their reasonably priced software. Finn was also very helpful when I had an activation issue. He took care of it right away. This is giving me the confidence to buy additional product from MyChoiceSoftware.
Fin was awesome by walking me through the set up and was professional, which I can not say about the first person I initially spoke with.
Thanks Fin.
James
Affordable Server Licensing and Responsive Customer Support.
The transaction took a reasonable amount of time.
The invoice and purchased license keys well documented, which is a must if you ever need to perform. are reinstall in the future.
Cutomer Support provide timely response when encountered activation issues and provided all necessary steps to have Microsoft validate and activate the provided keys.
I had computer issues--all on my side--that prevented me from installing the software I purchased. I called, and Tyler was great. He tried to fix my issue but couldn't and immediately offered a refund.
It was a very positive experience as a customer.
Written by the company
As an industry leader in software and technology retail, customer satisfaction is our number one priority. Our goal is to deliver a universal solution for all of our customers’ software needs, while maintaining the industry’s lowest prices.
Written by the company
23706 Birtcher Drive, 92630, Lake Forest
4.8
5K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
After having a terrible experience buying software from Groupon, I'm thankful to find this company and their reasonably priced software. Finn was also very helpful when I had an activation issue. He took care of it right away. This is giving me the confidence to buy additional product from MyChoiceSoftware.
Date of experience: 18 March 2025
Reply from Mychoicesoftware
Thank you for taking the time to review your experience, and we appreciate your feedback, Monique. We are glad we were able to help you, and feel free to reach out to us if we can be of any additional assistance.
Fin was awesome by walking me through the set up and was professional, which I can not say about the first person I initially spoke with.
Thanks Fin.
James
Date of experience: 14 March 2025
Reply from Mychoicesoftware
We appreciate you taking the time to review your experience and appreciate your feedback, James. We are glad we were able to help you.
Simple and easy to use. Great prices. Software key delivered very quickly.
Date of experience: 12 March 2025
Reply from Mychoicesoftware
Your feedback is appreciated, Brian! Thank you for taking the time to review your experience.
I had computer issues--all on my side--that prevented me from installing the software I purchased. I called, and Tyler was great. He tried to fix my issue but couldn't and immediately offered a refund.
It was a very positive experience as a customer.
Date of experience: 10 March 2025
Reply from Mychoicesoftware
Thank you for taking the time to review your experience, and we appreciate your feedback, Jim. We are glad we were able to help you, and please feel free at anytime to reach out to us if we can be of any additional assistance.
Affordable Server Licensing and Responsive Customer Support.
The transaction took a reasonable amount of time.
The invoice and purchased license keys well documented, which is a must if you ever need to perform. are reinstall in the future.
Cutomer Support provide timely response when encountered activation issues and provided all necessary steps to have Microsoft validate and activate the provided keys.
Date of experience: 02 March 2025
Reply from Mychoicesoftware
Thank you for taking the time to leave such a positive review of our services, Hugo. We are thrilled to hear that you found our server licensing options to be affordable and our customer support team to be responsive.
We are glad that your transaction went smoothly and that you found the documentation for your invoice and license keys to be thorough and helpful for future installations. Our goal is to make the process as seamless as possible for our customers.
It's wonderful to hear that our customer support team was able to provide timely assistance and guide you through the necessary steps to validate and activate your license keys. We strive to offer prompt and effective solutions to any issues our customers may encounter.
Thank you once again for your feedback and for choosing our services. We look forward to serving you again in the future.
Purchased windows 10 and windows 10 pro. loaded pro but the key code would not work. Found out through MicroSoft that the key code had already been used. Decided to not even try the windows 10.
Date of experience: 26 February 2025
Reply from Mychoicesoftware
Thank you for reaching out. Please be assured that all of our product keys undergo a thorough verification process to ensure they are valid before being sent to our customers. However, with software, occasional errors can occur due to a variety of factors, such as activation server issues. Our team is here to assist you with any troubleshooting you may need. Feel free to contact us and we'll be happy to help.
support@mychoicesoftware.com | (800) 318-1439
Just wanted to say Alex was very helpful in the instillation of Microsoft365 as well as helping me understand how to use the product. I had the 2003 Microsoft and of course the was a big difference in the operations between the two.
Date of experience: 05 March 2025
Reply from Mychoicesoftware
Thank you for sharing your positive experience with our service, and for taking the time to highlight our support. We are thrilled to hear that we were able to assist you with the installation and help you understand the differences between the two versions.
At My Choice Software, we strive to provide the best customer service, and it is truly rewarding to know that our efforts have made a difference to you. Your feedback not only motivates us but also inspires our entire team to continue delivering outstanding support.
Should you have any further questions or need additional assistance, please don't hesitate to reach out to us.
6:01 AM online purchase was quick and easy.
8:12 AM called Support at My Choice, call was answered right away by "Alex". Told him I had a problem opening my purchased downloaded file because of "Windows S". Alex explained Windows S and helped me fix the problem and start the download.
8:45 AM had to call Support again, with activation code problem (code was correct). Again, it was Alex who answered phone, and after discussion, he spent about 2 minutes on problem and fixed it.
Over-all the support "Alex A." gave was quick, efficient, and excellent.
Date of experience: 05 March 2025
Reply from Mychoicesoftware
Thank you for taking the time to share your feedback regarding your recent experience with our support team. We are thrilled to hear that your online purchase was quick and easy, and that our support representative was able to assist you effectively.
It's great to know that we promptly addressed your issues and helped you, as well as resolved the problem efficiently. Providing quick and efficient support is our top priority, and we are delighted to hear that we exceeded your expectations. Your positive feedback is greatly appreciated, and it motivates us to continue delivering excellent service to our valued customers.
If you have any further questions or need additional assistance, please don't hesitate to reach out.
I have used My Choice Software for my M/S Office software purchases for some time now. The product choice and pricing is great. I am preparing a new Win11 laptop and needed office products. Two My Choice reps helped me trememdously. "Kat" helped me with the purchase and download of Office Home and Business 2019 when I found out that the 2013 version will not work with Win11. She helped me through updating my purchase to the proper version. Great Job. "Finn" helped me activate the 2019 and was meticulous explaining to me what he did with a remote session and in answering my questions. Great job as well. My new Win 11 and office suite is now up and running, largely due to Kat and Finn's outstanding customer service. I don't buy software frequently, but when I do in the future I'll look to My Choice Software
Date of experience: 02 March 2025
Reply from Mychoicesoftware
Thank you so much for taking the time to share your positive experience with My Choice Software! We're thrilled to hear that we were able to assist you with your purchase and activation. We take pride in our customer service, and it's fantastic to know that our team's efforts made a difference for you.
We're delighted that your laptop and office suite are up and running smoothly. Your feedback encourages us to keep providing the best service and product options for our valued customers.
Should you need any assistance in the future, we'll be here to help. Don't hesitate to reach out for assistance with any of your tech needs. We look forward to serving you again!
Alex was helpful and clear with his responses. My experience has been that your support staff is excellent.
Date of experience: 04 March 2025
Reply from Mychoicesoftware
We appreciate you taking the time to review your experience and appreciate your feedback, Chris! We are glad we were able to help you.
Reply from Mychoicesoftware
Thank you for taking the time to leave a review. We appreciate your feedback, and we are glad we were able to help!
Alex was very helpful in solving an issue regarding getting access to my correct email address. He resolved the problem in seconds! Great Job!
Date of experience: 27 February 2025
Reply from Mychoicesoftware
Thank you for taking the time to review your experience, and we appreciate your feedback, John. We are glad we were able to help you, and please feel free at anytime to reach out to us if we can be of any additional assistance.
Overall great experience.
There was not a long wait to connect with a representative. Once connected, despite my limited knowledge surrounding technology, Alex quickly troubleshot my issue and provided a solution. The solution provided was correct on the first attempt. There were waits on the phone while my computer was restarting or downloading programs, during this time Alex was polite, helpful, and personable. I would certainly call again for any issues regarding my services from My Choice Software.
Date of experience: 21 February 2025
Reply from Mychoicesoftware
We are glad we were able to help you, Gillian! We appreciate you taking the time to review your experience and appreciate your feedback. Please feel free at anytime to reach out to us if we can be of any additional assistance.
Alex was so professional,nice & very helpful. I had purchased a Microsoft office product but had not received the download email. He helped me select the appropriate software I needed. The he sent me the download information. I am now set up & working. I can't thank him enough!!
Date of experience: 21 February 2025
Reply from Mychoicesoftware
Thank you for taking the time to review your experience, Noreen. Your feedback is appreciated, and we are glad we were able to assist you!
Date of experience: 19 February 2025
Reply from Mychoicesoftware
Your feedback is appreciated Brendan! Thank you for taking the time to review your experience.
The whole experience started out different. My old Office was a dinosaur and struggled to be loaded, and when it finally did, I think a turtle would have won any race. So, I was glad to see the Office 2019 with a price that I was OK with and it included just the 4 apps that I use the most.
Getting the new product downloaded was a challenge. It took several times to finally get things right. After installing it, I was told that the product had been registered already and the product key that was sent to me would not work. Ugh!
I sent a text for help, and it was replied to within a very short few hour. After doing what the reply text response suggested. It still didn't work. Same error message. Finally, I called and did as was suggested that was to use my phone to get the product installed correctly. And it worked! Yea!
I can say now that I am very happy with the product. It is what I had originally expected. The people that I worked with were patient and spoke encouragingly.
Now - I can say that I am very grateful for the product and staff.
Thanks - Dave
Date of experience: 05 February 2025
Reply from Mychoicesoftware
We are glad we were able to help you Dave! Thank you for taking the time to review your experience and we appreciate your feedback. Please feel free at anytime to reach out to us if we can be of any additional assistance.
Alex walked me threw what I needed to get done. He was great help and knows his stuff very well...
Date of experience: 13 February 2025
Reply from Mychoicesoftware
We are glad we were able to help you Ray! Your feedback is appreciated and thank you for taking the time to review your experience.
Reply from Mychoicesoftware
Thank you for taking the time to review your experience, Tyler. Your feedback is appreciated!
Tyler was very helpful, and out going. A guy like Tyler would love for guys to call and just to talk to him because he has unique skills of helping. He is very Humble, and Humble is the key to Success!
Date of experience: 11 February 2025
Reply from Mychoicesoftware
Your feedback is appreciated Lorenzo, and we are glad we were able to help you! Thank you for taking the time to review your experience.
The wait for customer support was short. It was quite a pleasure to deal with Tyler V. today. He was extremely polite, cordial and he was very easy to understand. For the issue with my order, he offered a free upgrade. Tyler is one of the best customer support agents that I have ever spoken with. I'm very pleased with My Choice Software.
Thanks, Ronald Alleman
Date of experience: 10 February 2025
Reply from Mychoicesoftware
Your feedback is appreciated Ronald, and we are glad we were able to help you! Thank you for taking the time to review your experience.
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