Amazing work Michelle thanks for helping me out amd the company too you guys are the best.
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I made my application not realising that the company was in a shutdown over Christmas and New year. however as soon as they reopened gmthe emails came and the loand was sorted and paid into my bank quickly.
Will definitely be using again.
I have been dealing with Michelle for a few years now and I have always found her to be very professional, she quick and helpful and has a good sense of humour. Once again a massive thank you to her for her fantastic customer service.
It's easy to apply and Michelle was very helpful however, it does really take some time to get it sorted and get it approved.
Company details
Written by the company
We're here to help when you need a hand up with your finances. At myGenie our team of friendly lenders are dedicated to working with you and to us, you're more than just a credit score. We offer loans from $500 to $2,500, paid back over 6 - 52 weeks. You can safely borrow when you need with our 100% online application.
Contact info
6 Findlay Street, Ellerslie, 1051, Auckland, New Zealand
- 0800729863
- hello@mygenie.co.nz
- mygenie.co.nz
Amazing work Michelle thanks for…
Amazing work Michelle thanks for helping me out amd the company too you guys are the best.
Date of experience: 21 December 2022
Michelle Dent
I have been dealing with Michelle for a few years now and I have always found her to be very professional, she quick and helpful and has a good sense of humour. Once again a massive thank you to her for her fantastic customer service.
Date of experience: 05 December 2022
Loan
They are always prompt,precise and always very helpful whenever I apply for a loan or top up
Date of experience: 30 November 2022
MICHELLE DENT was very helpful and very…
MICHELLE DENT was very helpful and very Friendly excellent customer service
Date of experience: 03 November 2022
Speedy and efficient like always
Speedy and efficient like always, excellent communication and always left feeling like they give your application their all 😊..
5 star rating team!
Date of experience: 08 September 2022
It's easy to apply and Michelle was…
It's easy to apply and Michelle was very helpful however, it does really take some time to get it sorted and get it approved.
Date of experience: 24 August 2022
Needed car parts for quick…
Needed car parts for quick repair....prompt response meant money in the bank so got the parts next day
Date of experience: 22 July 2022
Fastest and easiest process ever
They made the process so easy and fast. Thanks so much. Very much appreciated.
Date of experience: 14 July 2022
I just want to acknowledge Michelle…
I just want to acknowledge Michelle Dent who helped me right through processing my loan.What a blessing to have such a good human being with so much patience and energy and effort she put in to help me right through. Awesome sense of humour and personality even thought I haven’t met her in person but I can tell from miles away by her emails and when we talked on the phone. What a lovely person she is. She took extra miles and her ways of communication was absolutely awesome. Great great customer service experience I ever come across. Thank you so much Michelle.. She deserves a pay rise because her attitudes is more like promoting your finance and whoever she works for.. Lovely person and she is so so kind. I’m not saying because my loan has approved but I say this because she tried her best making sure that her customers get what they need .. GB you and family Michelle. ðŸ˜â?¤ï¸?â?¤ï¸?â?¤ï¸?
Date of experience: 11 July 2022
Reply from myGenie
Hi Mefi, thank you for taking the time to write a review about your experience, it is greatly appreciated. It was my absolute pleasure to assist you and I am pleased we were able to achieve a positive outcome for you. Have a great day! Thanks, Michelle
Excellent service from Michelle and…
Excellent service from Michelle and seamless process. Thank you
Date of experience: 14 June 2022
Reply from myGenie
Hi Noa, thank you for taking the time to review the service you received. We really appreciate it! :)
Michelle is great !
Michelle is great !! I have loved dealing with her ever since I got my loan. Anytime I get in contact she always replies.
Date of experience: 10 June 2022
Reply from myGenie
Hi Miriama, thank you for the great feedback, it is always my pleasure to help. Thanks, Michelle
Hello everyone I would like too put a…
Hello everyone I would like too put a big ups for my genie they r lovely people to deal with for a loan they get back to fast as and I really recommend them thank yous so much very much appreciated 🤗
Date of experience: 26 May 2022
Reply from myGenie
Hi Teena, thank you very much for your review, we really appreciate it. I am pleased we were able to assist you! Thanks, Michelle
My second loan just got approved and…
My second loan just got approved and I'm so happy so guess who be laughing on the way to the bank.My genie they sure live up to their word and really do help people succeed in what they need the money for.
Date of experience: 26 May 2022
Reply from myGenie
Hi James, thank you for taking the time to leave us a review, we really do appreciate it! Thanks, Michelle
Very friendly and fast process I’m very…
Very friendly and fast process I’m very pleased with the service provided Thank you’
Date of experience: 25 May 2022
Reply from myGenie
Thank you for your great review Emma, we appreciate it!
Michelle and Priyanka
Michelle and Priyanka are amazing to deal with. Makes the process fast and easy. Good communication which also makes the whole experience overall great.
Date of experience: 20 May 2022
Reply from myGenie
Hi Sara, thank you for taking the time to leave a review! We are pleased you had a great experience.
Recent experience
Amazing and fast response and easy application process. And Amazing and easy customer service. Michelle is fantastic. Will definitely recommend.
Date of experience: 28 April 2022
Reply from myGenie
Thank you for the lovely review Cassy, it is appreciated!
Michelle was very efficient and was…
Michelle was very efficient and was very easy to work with.
Date of experience: 02 March 2022
Reply from myGenie
Thank you for your great review Tash!
I had a good experience
I had a good experience. Very quick and helpful, 10/10 recommended for other people 😊
Date of experience: 01 March 2022
Reply from myGenie
We are pleased you had a good experience Hannah. Thank you for leaving us a review! :)
Fast approvals
My loan process was really fast and efficient, thankyou myGenie
Date of experience: 28 February 2022
Reply from myGenie
Thank you for reviewing your experience Te Arohanui. We are pleased we were able to provide you with a positive experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.