Very fast efficient service the advisors were both very nice . It’s early days with this claim so can’t voice on anything at present . So far I’d recommend
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I think the staff, he was polite and respectful and explained everything to me very clearly, and so it was understandable to a person of my age. So anyone who didn't know how to use a computer would talk them through it and offered me help should I need it. A pleasant friendly person and only too happy to help.
Quick response, and amazing support during the whole process of making the claim successful
I had an accident outside the cafe shop, the person who recommended Tayna to me was Robson, who is also a lovely person, he immediately gave my contact details to Tayna, she called me and helped me, she was incredible, she is a very kind person, she was very patient in helping me because I couldn't find where to sign and she explained everything calmly to me.
Company details
- Legal Services
- Accident Insurance Company
- Attorney Referral Service
- Employment Attorney
- General Practice Attorney
- Personal Injury Attorney
About National Claims
Written by the company
National Claims is an award-winning claims specialist, providing comprehensive assistance to individuals seeking compensation for various legal issues.
100% No Win, No Fee
With extensive expertise and an industry award win to boot, National Claims has established itself as a trusted advocate for clients involved in many types of incidents.
Personal Injury
Personal injury cases demand sensitivity and a comprehensive approach. National Claims offers compassionate support to those who have sustained physical or psychological harm due to the negligence of others.
Accidents at Work
With accidents at work, National Claims recognises the importance of safeguarding employees' rights. Our skilled panel of solicitors is dedicated to representing individuals who have suffered injuries or harm in workplace incidents.
Medical Negligence
Medical negligence is another area in which we excel. We understand the devastating impact that substandard medical care can have on individuals and their families.
Housing Disrepair
In cases of housing disrepair, National Claims understands the significance of a safe and habitable living environment. We assist tenants who have encountered issues such as structural damage, damp and mould, or inadequate maintenance.
Our Mission
With industry-leading experience, our mission is to get our clients the most compensation in the shortest length of time.
We are ready to ensure your rights are protected and your voice is heard.
Contact info
Award Winning Claims Management Company
Verified
awesome customer service
Date of experience: 15 January 2025
Verified
Frequent and clear communication
Frequent and clear communication
Date of experience: 15 January 2025
Verified
Very fast efficient service the…
Very fast efficient service the advisors were both very nice . It’s early days with this claim so can’t voice on anything at present . So far I’d recommend
Date of experience: 15 January 2025
Reply from National Claims
Hello Kerry,
Thank you for sharing your feedback! We’re delighted to hear that you found our service helpful and efficient. At National Claims, supporting you throughout your Occupier’s Liability Claim is our top priority. We understand that it's still the early days of your claim, and we want you to know that we’re here to guide you every step of the way.
If you ever need any further assistance or have any questions, Please do not hesitate to contact us. Thank you once again for your recommendation. We truly appreciate your trust in us!
Best Regards,
Verified
Reply from National Claims
Hello Vasile,
Thank you for your feedback! We're glad to hear that you found our service helpful. Supporting you during your Road traffic accident claim process is our priority, and we're always here to assist whenever you need us. Stay safe!
Best Regards,
Verified
Quick response
Quick response, and amazing support during the whole process of making the claim successful
Date of experience: 14 January 2025
Reply from National Claims
Hello Konstantin,
Thank you for your kind words! We're delighted to hear that you found our support quick and effective throughout your work accident claim process. Your satisfaction is our top priority, and we're here to help whenever you need us. Wishing you speedy recovery moving forward!
Best Regards,
Verified
Excellent service
Date of experience: 13 January 2025
Reply from National Claims
Hello Sukraj,
Thank you for your fantastic feedback! We’re delighted to hear that you found our service excellent. At National Claims, we’re dedicated to providing top-notch assistance, especially when supporting clients with claims related to medical negligence.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Best Regards,
Verified
Easy to sort out!
Date of experience: 13 January 2025
Reply from National Claims
Hello Tristan,
Thank you for your feedback! We're so glad to hear that you found the process easy to sort out. Helping our customers navigate claims for criminal injury quickly and stress-free is what we aim for every time.
If you ever need assistance again or have any further questions, don’t hesitate to get in touch. We're always here to help!
Best Regards,
Verified
Very quick and easy amazing help
Very quick and easy amazing help
Date of experience: 13 January 2025
Reply from National Claims
Hello Christopher,
Thank you for sharing your feedback! We're thrilled to hear that you found our service quick, easy, and helpful. At National Claims, we strive to provide an efficient and seamless experience while delivering exceptional support tailored to our customers’ needs. Whether it’s handling claims related to work accidents or other situations, your satisfaction is our priority, and it’s wonderful to know we made a positive impact.
If there’s anything else we can assist you with or if you have additional feedback, we’d love to hear from you. Thank you for choosing National Claims – we’re here whenever you need us!
Best Regards,
I had an accident outside the cafe…
I had an accident outside the cafe shop, the person who recommended Tayna to me was Robson, who is also a lovely person, he immediately gave my contact details to Tayna, she called me and helped me, she was incredible, she is a very kind person, she was very patient in helping me because I couldn't find where to sign and she explained everything calmly to me.
Date of experience: 08 January 2025
Reply from National Claims
Hello Queila,
Thank you for your lovely feedback! We’re delighted to hear that Tayna provided you with excellent support and patience throughout your occupiers’ liability process. At National Claims, we’re here to assist you every step of the way. If you need further assistance, don’t hesitate to reach out!
Best Regards,
Verified
Myself and Staff and customer care.
I think the staff, he was polite and respectful and explained everything to me very clearly, and so it was understandable to a person of my age. So anyone who didn't know how to use a computer would talk them through it and offered me help should I need it. A pleasant friendly person and only too happy to help.
Date of experience: 10 January 2025
Reply from National Claims
Hello Andrea,
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a positive experience with our service. At National Claims, we are committed to offering exceptional support, particularly when it comes to handling medical negligence claims.
If you have any further questions or require assistance in the future, please don't hesitate to contact us. We’re always here to help and ensure you receive the best possible care.
Best Regards,
Verified
Reply from National Claims
Hello Gemma ,
Thank you for your review! We're glad we could provide great support over the phone for your road traffic accident claim. At National Claims, we strive to make the process as smooth as possible by connecting you with experienced solicitors to handle your claim. Let us know if you need further assistance—we’re here to help!
Best Regards,
Verified
Absolutely great service very nice and…
Absolutely great service very nice and professional thank you
Date of experience: 09 January 2025
Reply from National Claims
Hello Declan,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our service professional and helpful. Assisting you after your road traffic accident was our pleasure, and we’re always here if you need further support. Don’t hesitate to reach out anytime!
Best Regards,
Verified
I have motercecal accident I find…
I have motercecal accident I find it online it great service and helped me respect
Date of experience: 08 January 2025
Reply from National Claims
Hello Amir,
Thank you for your kind words! We're glad to hear that our service helped you with your motorcycle accident claim. We strive to provide the best support to our clients and are pleased that we could assist you through this process. If you ever need further assistance, don’t hesitate to reach out.
Best Reagrds,
Verified
Really helpful and so easy to get help…
Really helpful and so easy to get help with an accident claim.
Date of experience: 07 January 2025
Reply from National Claims
Hello Andrew,
Thank you so much for your positive review! We’re thrilled to hear that you found handling your work accident claim smooth and helpful. Providing support during a stressful time is our top priority, and it’s wonderful to know that we could make a difference for you. Should you have any questions or need assistance in the future, please don’t hesitate to get in touch. We're always here to help!
Best Regards,
Verified
Reply from National Claims
Hello Joseph,
Thank you for your positive feedback! We're glad to hear that your experience with National Claims was quick and easy. We strive to provide efficient and hassle-free services. We appreciate your support!
Best Regards,
Verified
Excellent communication from your team
Date of experience: 03 January 2025
Reply from National Claims
Hello Louise,
Thank you for your feedback! We’re pleased to hear that you experienced excellent communication from our team regarding your housing disrepair claim. Ensuring our clients feel informed and supported is very important to us.
If there's anything else we can help you with, please don't hesitate to reach out.
Best Regards,
THEY DID NOT KEEP THEIR PROMISE,
THEY DID NOT KEEP THEIR PROMISE,
AND KEPT CALLING ME, AND AS SOON AS I REPLY THEY PUT THE PHONE DOWN, WITHOUT SAYING A WORD, ATLEAST 10 - 11 TIMES, SO I HAD TO PHONE THEM AGAIN TO STOPPED, AND I KEPT MY PROOF THAT IN CASE THEY DENY IT . . .
Date of experience: 02 January 2025
Reply from National Claims
Hello Luciano,
After reviewing our records and call logs, we were unable to confirm the repeated hang-ups you mentioned. As a claims management company, it wouldn’t make sense for us to hang up on a client or stop communication—it goes against our commitment to providing accessible and supportive service.
We also want to address your request for payment in exchange for not leaving a negative review. Unfortunately, we cannot fulfill such requests, as this would set an inappropriate precedent and is not in line with our company values.
While we respect everyone’s right to share feedback, we are disappointed to learn that this review doesn’t reflect the overall sentiment of our clients. We hold ourselves to high professional standards and encourage anyone with concerns to contact our customer service team so we can address them directly.
If there’s anything further you’d like to discuss or clarify, please feel free to reach out to us at customerservice@national-claims.co.uk. We remain committed to resolving any misunderstandings and ensuring our clients receive the best possible service.
Thank you for sharing your feedback with us. We’re sorry to hear about your experience and appreciate you bringing your concerns to our attention.
Best regards,
Verified
I find myself online and they doing good
Date of experience: 30 December 2024
Reply from National Claims
Hello Imran,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience with us. Your support means a lot, and we're committed to continuing to provide great service. If there's anything more we can do for you, please don't hesitate to let us know!
Best Regards,
Verified
Just really nice people and very helpful
Just really nice people and very helpful
Date of experience: 23 December 2024
Reply from National Claims
Hello Aaron,
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team. Providing helpful and friendly service is always our top priority. If you ever need assistance in the future, don’t hesitate to reach out—we’re here to help!
Best Regards,
Verified
Reply from National Claims
Hello Marco,
Thank you for your feedback! We’re glad you’re pleased with our work. Your support means a lot to us. If there’s anything else we can do for you, just let us know!
Best Regards,
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