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they provide a very professional service to their customers. The online staff are very helpful and patient with those who make mistakes when opening new account and they give aid customers the right area to complete their forms without in any way trying to direct them to their products only. Excellent procedure!
Things were clear and simple. I like how, when you make a deposit, you very quickly get a message telling you that your deposit has been received. It's reassuring.
The application process was easy to do, clear and made complete sense, with well written and succinct info and instructions. Ongoing comms have also been clear and relevant. Both the website and app do what's required and include all the key info needed within the core screens. I'm very pleased I've set up the account.
On the whole a good service is provided. However it would be useful if you could transfer money in from a range of accounts rather than a nominated account. There are also delays in notifying when funds are received which could be improved upon.
Written by the company
6th Floor, Ship Canal House, 98 King Street, M2 4WU, Manchester, United Kingdom
Straight forward, easy to register for new accounts, top rates, trusted payouts.
Date of experience: 26 December 2024
So easy to use the app. Transferring between accounts is quick too
Date of experience: 12 December 2024
Easy to open accounts
Good range of accounts
Date of experience: 26 December 2024
Date of experience: 12 December 2024
Just a good web site clear and concise.
Date of experience: 10 December 2024
Good interest rates, and easy to transfer / withdraw funds
Date of experience: 24 December 2024
I found that all the people are very helpful
Date of experience: 10 December 2024
Always effortless and never a problem.
Date of experience: 24 December 2024
I find Oaknorth a great bank to deal with and great, uncomplicated user interface. Only request would be for a better loyalty rate on bond renewal time to save me having to move my funds to achieve a competitive rate
Date of experience: 24 December 2024
Date of experience: 24 December 2024
On the whole a good service is provided. However it would be useful if you could transfer money in from a range of accounts rather than a nominated account. There are also delays in notifying when funds are received which could be improved upon.
Date of experience: 24 December 2024
Things were clear and simple. I like how, when you make a deposit, you very quickly get a message telling you that your deposit has been received. It's reassuring.
Date of experience: 21 December 2024
Easy to navigate website. Clear information. Good products comparisons
Date of experience: 07 December 2024
Date of experience: 07 December 2024
they provide a very professional service to their customers. The online staff are very helpful and patient with those who make mistakes when opening new account and they give aid customers the right area to complete their forms without in any way trying to direct them to their products only. Excellent procedure!
Date of experience: 11 December 2024
Competitive interest rates and an app which keeps you up to date on your investments.
Date of experience: 21 December 2024
Renewed my ISA with Oaknorth. Not the best rate but a loyalty bonus helped
Date of experience: 07 December 2024
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