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I love Planet Beauty and staff at my local store. I value the 20% off in-store pricing (without agreeing to text messages) and also pricing when compared with Amazon.
Unable to go to store so ordered on line.
Instructions said that if I signed up for texts, I would receive 20% off products purchased. I signed up for texts, & tried using code provided--it was rejected--did not receive discount on my $73.00 purchase.
I appreciate free postage; Thank you.
LJP
I would give 0 stars if I could. I ordered a blow dryer 2 and a half weeks ago. I never received a confirmation email, a tracking number, nothing. I tried to email over 3 times, and call to no one avail. Finally after numerous emails and phone calls, I go through to a woman who apologized endlessly telling me she was “going to contact me” and my blow dryer was out of stock so she would refund me. I had to remind her that I had to call HER to get this information. This is TERRIBLE SERVICE and I will never ever order from
This company ever again. Gross.
Planet beauty has tons of brands and had exactly what I needed. I was able to use a first time 20% coupon that helped and I also like that they offer payment plans.
Easy to navigate site, great selection, great pricing, and checkout was quick and easy! I couldn’t have asked for more!
When Planet Beauty opened in sunny Newport Beach, California in 1992, we didn’t agree with the definition of a beauty retailer. Rows of little beauty counters crowded inside busy department stores surrounded by mazes of packed parking lots…mega-mall monotony. This was not our definition of beauty. So, we decided to create a curated beauty haven in convenient neighborhood locations. We provided professional beauty brands as well as trending products and innovative newcomers. We developed a structured educational program to ensure the best and the brightest beauty advisors in our stores. And we decided we were going to have our own definition of beauty. And for over 25 years, we’ve done just that. 37 locations and a successful website later, we deliver more than just the best in makeup, skincare, haircare, styling tools, bath and fragrance. We redefined what beauty means to us, and most importantly, to you.
3199 Red Hill Avenue, Suite A, 92626, Costa Mesa, United States
I would give 0 stars if I could. I ordered a blow dryer 2 and a half weeks ago. I never received a confirmation email, a tracking number, nothing. I tried to email over 3 times, and call to no one avail. Finally after numerous emails and phone calls, I go through to a woman who apologized endlessly telling me she was “going to contact me” and my blow dryer was out of stock so she would refund me. I had to remind her that I had to call HER to get this information. This is TERRIBLE SERVICE and I will never ever order from
This company ever again. Gross.
Date of experience: 30 December 2024
I never knew this site was here until I searched for this product. I’m so happy I found it.
Date of experience: 14 January 2025
Received product very fast. Will be using Planet Beauty again.
Date of experience: 08 January 2025
Great prices! So happy to have found my essentials at such a great price
Date of experience: 12 January 2025
Love your discounts best price !!
Thanks !!!
Date of experience: 13 January 2025
I love Planet Beauty and staff at my local store. I value the 20% off in-store pricing (without agreeing to text messages) and also pricing when compared with Amazon.
Unable to go to store so ordered on line.
Instructions said that if I signed up for texts, I would receive 20% off products purchased. I signed up for texts, & tried using code provided--it was rejected--did not receive discount on my $73.00 purchase.
I appreciate free postage; Thank you.
LJP
Date of experience: 13 January 2025
What the point to registered for 20% off from the 1st order if I cannot use it... very upsetting
Date of experience: 13 January 2025
20% discount did not work and nothing clear on why. Feels like click bait.
Date of experience: 12 January 2025
Date of experience: 12 January 2025
Ordered a virtual gift card and it never arrived
Date of experience: 12 January 2025
Planet beauty has tons of brands and had exactly what I needed. I was able to use a first time 20% coupon that helped and I also like that they offer payment plans.
Date of experience: 12 January 2025
Date of experience: 12 January 2025
Date of experience: 11 January 2025
Easy to navigate site, great selection, great pricing, and checkout was quick and easy! I couldn’t have asked for more!
Date of experience: 10 January 2025
Great discounts, original products, best brands, variety of inventory
Date of experience: 10 January 2025
Offer 20% discount then don’t accept the code you provided.
Date of experience: 08 January 2025
Reply from Planet Beauty
We sincerely apologize that you had a frustrating experience with the discount code. We understand your disappointment at not being able to use the code as intended, and we value your feedback. We're truly sorry for the inconvenience this caused. We're looking into what may have happened to cause this issue with the code and will take steps to prevent similar situations from occurring in the future. Your feedback is important to us, and we appreciate you bringing this matter to our attention. We hope you'll give us another opportunity to demonstrate our commitment to providing a positive shopping experience.
Date of experience: 08 January 2025
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