Intertech Limited Reviews 216

This site is an absolutely scam. Just try calling their phone number. It is a made up google number. Lost a lot of money on my order. Do not order from this site

Date of experience: 07 February 2024

I did have to wait on hold for quite some time, once I spoke with a representative, they informed me about their return policy. They asked me to either ship the iPad back or provide photos of the damage. I followed their instructions and did both. They sent me a $500 gift card which I haven’t used yet. I wanted to love this store more but the employees at their menlo park office are too heavy handed

Date of experience: 10 January 2024

I recently had the chance to place a pickup order at ShopiOSx Calabasas, situated outside Los Angeles — 40 mins away so keep this in mind. The customer service team at this store is truly outstanding. Adam went the extra mile by promptly responding to my email inquiry even after I had already made my order. It's important to mention that they don't accept cash, which might be a downside for some customers. Also parking in the lot costs $11 per hour, which adds to the overall expense of visiting the store. However, despite these minor inconveniences, I have to say that ShopiOSx Calabasas impressed me with its cleanliness and efficiency. They offer a wide variety of new iPhones; in fact, I was able to purchase both the iPhone 15 and 14 in a single order. The AC is high and there are sections for each electronic type.

Date of experience: 11 January 2024

I've been shopping at shopiosx for a couple of months now, and their recent app update has really enhanced the whole shopping experience. Not only did they send me a fantastic $100 coupon to celebrate the launch of the app, but their team was also incredibly helpful in explaining all the new features and advantages. When I decided to buy the new iPhone 15 using the promo code and a gift card, I was pleasantly surprised to see that my order balance was only $3. The shipping was super fast with USPS, and even though I found a few fingerprints on the device, transferring my old SIM to a esim from my iPhone 11 was a breeze. All in all, shopiosx has consistently provided top-notch service, and this recent app upgrade has taken it to a whole new level of convenience.

Date of experience: 18 December 2023

I placed an order a couple of weeks ago and I waited for a couple of days till it got canceled without my consent.
I decided to give them another chance, I placed an order last week and the same thing happened. They charged me via PayPal, the following morning my order was canceled and I have not received any refund. I wrote many emails to them and they have not responded back.
This is a totally waste of time.
Don’t trust them. Now they are on the market as SHOPIOSX.app

Date of experience: 17 December 2023

I’m starting to question the Legitimacy of this company. I made three orders two weeks ago and they haven’t been shipped. They went from awaiting shipment to being cancelled without me canceling it, processing, and delayed. My recent attempts to contact them have been very bad as they have not responded at all.

Date of experience: 09 December 2023

I have been a loyal customer of the ShopiosX store since 2021, but recently I have noticed some significant changes that have left me extremely dissatisfied. The most concerning issue is the sudden increase in prices for their wholesale plans. Previously, I was paying $9.99 for my plan, but now I am being charged a hefty $21.99. This jump in pricing is outrageous and unacceptable.
To add insult to injury, the store is now also enforcing extra sales tax on top of the increased wholesale plan charges. Not only am I being charged more, but I am also being burdened with additional fees. It feels like ShopiosX is trying to squeeze every penny out of their customers without providing any real value in return.
Furthermore, I used to benefit from having a residential account, but it seems that they have stripped away all the advantages that came along with it. There are no more perks or benefits for being a loyal customer. It feels like they are disregarding their long-time customers and solely focusing on making more money.
Overall, my experience with the ShopiosX store has taken a drastic turn for the worse. The exorbitant price increase, extra sales tax, and removal of benefits for residential accounts have all contributed to my disappointment and frustration. I am seriously considering taking my business elsewhere in search of a store that values its customers and provides fair pricing.

Date of experience: 19 November 2023

I put an order for iPhone 14 on Oct. 18th.
The price was really competitive and chat agent said iPhone 14 and 15 is new in box, while other iPhones are used. That's why I decided to try this shop.

Though I choose an express delivery option that said item would come wihtin 5 business days, It took 12 calender days to arrive to "my town", which means totally wrong address with my home address. I went to that address and found that the box is empty....

I have claimed the customer care, and they told me that they would re-deliver with 1day air option immediately on Nov. 3rd. Today is Nov 14th now and my phone is still sitting in their warehouse. I reached out customer care by chat and Email so many times but no response.

I wil call them directly and also I need to reach out to Credit Card Provider to open dispute...

Date of experience: 16 October 2023

They are scammers they act like they ship the phone but didn't really ship it stay away I reported them to bbb they still looking to in now then I going the FBI they are scammers I not going buy anything with ya scammers anymore plus ya put wrong address usps said nice try

Date of experience: 25 October 2023

ShopiOSx shipped my iPhone SE fast, but the experience was far from perfect. Despite the affordable price of $47 with the discount and shipping costs, I was disappointed to discover a small crack in the front of the phone. While the front camera still works, the noticeable crack is an eyesore. To address this issue, I reached out to customer service for assistance.

Date of experience: 18 October 2023

Fix the number update the order status don't wait until it's been 15 days now since an update 10/4/23 stay in touch with the customers update the website.

Date of experience: 28 September 2023

I have been a wholesale customer at Shopiosx since March and things have generally been going well. All my packages have been delivered on time and I've been a loyal customer. However, I recently encountered a major issue. I decided to add a new debit card to pay for my $9.99 membership fee, but unfortunately, I accidentally locked the card for 4 days. As a result, Shopiosx abruptly canceled my membership.
Now, I find myself in a frustrating situation where I am being forced to pay a $20 activation fee along with the regular $9.99 membership fee. On top of that, they are even charging me a $10 suspension fee. I reached out to their customer support seeking clarification, specifically contacting Jessica from the Shopiosx team. However, to my disappointment, Jessica informed me that she couldn't provide any further information due to my suspended account. Furthermore, she mentioned that there was no option to appeal the suspension or have the suspension fee waived.
The payment terms and policies at Shopiosx are excessively strict, especially considering my status as a long-term member and customer. It's disheartening that they aren't willing to accommodate my situation and waive the suspension fee. I will update my review once my account situation is involved, but so far it’s been 5 business days the payment team hasn’t updated my claim.

Date of experience: 06 October 2023

iPhones are good but they need to improve the waiting times on the phone I had to wait on hold for an hour

Date of experience: 09 October 2023

I know this site seems sketch, and there is a possibility that all the reviews for this website are bought. I decided to give it a try anyway, I ordered an Iphone 13 pro max, even paid for shipping protection, and for priority shipping. The phone never arrived, then it was shipped to a whole different address in a whole different state. I contacted customer service but they're so hard to get into contact with. I provided proof of purchase and even where the package was delivered too. Yet, even if they do contact you nothing gets resolved. I don't ever recommend buying from this site its all a scam. I hope I can prevent someone else falling for this facade website.

Date of experience: 19 September 2023

I just bought something from ShopiOSx, and I have to say that their shipping was lightning-fast. It took me only two days to receive my order, which was much faster than I had anticipated. Additionally, the prices on their website were very reasonable. There was nowhere else I could find a better deal. I'm also very impressed with their level of customer service. ShopiOSx's staff went above and beyond to answer my inquiries and make my shopping experience seamless. They quickly addressed my issues and treated me like a valued client. In conclusion, I would heartily recommend ShopiOSx to others because I am so happy with my purchase. They are deserving of a 5-star review. ShopiOSx, keep up the fantastic work!

Date of experience: 19 September 2023

From July 25th they cancel every order after 3 or 7 days, I have ordered lots of items and nothing came, I sent lots of emails and no one reply to me, DON'T DEAL WITH THEM EVER!

Date of experience: 25 July 2023

Parking situation needs to improve at Chicago store they also never have ps5s at that location I traveled out there for my son and they told me they didn’t have any

Date of experience: 12 September 2023

The Chicago store has limited hours and is only open a few days a week. I opted for local delivery, which took six hours. The iPhone is working good, but the Chicago store needs to improve.

Date of experience: 11 September 2023

I just would like to have my tracking number the one I got was for someone else but I just want to know when it’s going to arrive but every time I call on email I get no response and agents are always busy I just want to know when the oculus is going t arrive please

Date of experience: 09 September 2023

This website is a scam, never buy nothing from there. I placed an order 2/3 months ago and everything was right until they sent me the tracking number wrong, I waited, but after 3 weeks I started emailing without any answers from the company, proceed to call them and they answered me saying it was found a mistake on it, it was sent “again” they say, and gave me another tracking number that is still incorrect and now my account apparently doesn’t exist anymore or order by their website, not answering emails or phone at all. But still they sent me an email to do a review of my order last month, that of course I did a very poor review. No answers no reimbursement no nothing. Don’t trust this website.

Date of experience: 10 July 2023