The service was really bad
The service was really bad, and I didn’t feel laser ( so it will not be any effect)
Date of experience: 09 August 2024
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Reviews4.6
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Great results and amazing staff
I had such a great experience with Pernille. She is always great at making me feeling comfortable with the treatments, she knows everything about the laser treatments and how the hair responds. She’s a pleasure to be around and I highly recommend her. I’ve seen amazing results and it’s been a pain free and comfortable experience at smooth.
Date of experience: 03 August 2023
Reply from Smooth - Østerbro
Hi Pamela,
We are so glad to hear about your experience, thank you so much for sharing!
It is great to hear that you always feel comfortable during your treatments with Pernille, and that you've seen amazing results 😍
De bedste hilsner
Liva & Team SMOOTH
Don't recommend this clinique
Don't recommend this clinique - My booking was cancelled without having received a notification. I show up for my appointment and am informed they can't take me and I should book something else. She was also a bit rude and dismissive.
Date of experience: 25 February 2023
Reply from Smooth - Østerbro
Hi there
I'm so sorry that you had an unpleasant experience at our clinic and of course you weren't supposed to not get noticed about the cancellation.
Could you please contact us so that we can find a solution together? At kontakt@smooth.dk or 28117373 🧡
I look forward to hearing from you and wish you a nice day.
Best regards
Cecilie & Team SMOOTH
Professional and kind
Pernille is the to go to! She was super friendly and made sure everything was okay and assured to make me comfortable as well. She took over my sessions as I just relocated to Copenhagen from Aarhus. A kind soul and makes you feel comfortable. Definitely recommend!
Date of experience: 06 July 2023
Reply from Smooth - Østerbro
Hi,
We are so glad to hear that you are a fan of Pernille, and that she always assures that you are comfortable during the treatment 😍
Thank you for the recommendation!
De bedste hilsner
Liva & Team SMOOTH
All around always the best experience…
All around always the best experience with Savannah! Not only is she professional, but she’s always with a smile on her face, making the appointment a highlight! ☺️✨
Highly recommend her and Smooth! 🫶🏻
Date of experience: 04 July 2023
Reply from Smooth - Østerbro
Hi,
Lovely to hear that you always have the best experience with our sweet operator Savannah 🥰
Thank you for your recommendation!
De bedste hilsner
Liva & Team SMOOTH
Happy with my experience
I am getting some permanent removal treatment and I am very happy with the results so far. But the best experience for me is Lidia, she doesn't just offer a treatment, she offers an experience.
Date of experience: 19 January 2024
Reply from Smooth - Østerbro
Hi Ioana,
Thanks for sharing! We're thrilled you're happy with the permanent removal treatment results. Lidia aims to offer not just a treatment but a great experience. We appreciate your positive feedback!
Best regards
Liva & Team SMOOTH
Good experience
I had a good experience at Smooth, the girls were nice and professional. I had both a good consultation session and a first treatment.
Date of experience: 07 November 2023
Reply from Smooth - Østerbro
Hi Bogi,
It is so nice to hear that you had a good experience, and that our girls are nice and professional 😍
De bedste hilsner
Liva & TEAM SMOOTH
Alice does an amazing job!
Alice does an amazing job!
Getting the whole body lasered in one session is a lot, but she is so good a calming me down and giving me the breaks I need.
Date of experience: 11 July 2023
Reply from Smooth - Østerbro
Hi Ellie,
Thank you so much for your kind words about sweet Alice, it is great to hear that you feel calm and listened to throughout your treatment 🥰
De bedste hilsner
Liva & Team SMOOTH
It is always a great experience for me…
It is always a great experience for me at Smooth :)
Date of experience: 03 April 2024
Reply from Smooth - Østerbro
We are happy that you are having a great experience. We are looking forward to se you in the Clinic again :-)
Best regards
Tenna and Team Smooth