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I absolutely love the idea of being able to purchase a star and name it. The detailed information you get with the deed is very insightful. The packaging they came in was excellent shipping was quick. I had to reach out to customer service with a question via email and I was very impressed with the quick response. Overall I would definitely recommend this to anyone and I will purchase more in the future. Happy stargazing!! 🌟
The star name was an easy process, it was to remember someone dear who passed, the family who l sent it to absolutely loved it, l highly recommend this to anyone 😊
From the idea of this as a gift for our first newly born grandson, it was incredibly easy to navigate the website and make decisions about what we wanted. Tracking the delivery was easy as well. One note, it would be good if you included a picture of the constellation with an arrow indicating the star in the folder. Other than that, everything about the experience was first rate.
The site is very easy to navigate through and vary simple to follow the instructions are easy to follow an very fast at getting certificate mailed to you
Have you named a star with us already? Please get in contact with our friendly 24 hour customer service team If you have any questions or issues regarding your name a star gift purchase. We're here to help! At Star Name Registry customer service is very important to us. If you are looking to buy a star gift, then please visit our Name a Star Canada website or give our team a call on our dedicated phone line to assist you. Our designated phone lines and online chat service is open 24 Hours a day Monday - Friday and 8 hours per day on weekends. We aim to respond to all emails within 12 hours.
1918 Boul. Saint-Regis, H9P 1H6, Dorval, Quebec, Canada
Very very fast service! Would highly recommend
Date of experience: 26 October 2020
I only recieved 1 out of 4 orders for my kids. Very upset
Date of experience: 25 October 2020
From ordering the star to receiving the star, the process was flawless.
Date of experience: 25 October 2020
I could not be happier with this company. Outstanding customer service. Fast shipping. Extremely satisfied!! A++++
Date of experience: 24 October 2020
My boyfriend absolutely loves this gift. Super romantic, just amazing.
Date of experience: 23 October 2020
I wanna buy two identical gift set but the website only allows one shipping address. So I contact the support via online chat. The Customer Service Advisor called Ryan helped me ALL out and he did everything he can to separate the order and now I don't need to worry any of them. It is the best experience I have, especially with Ryan. He is so helpful and friendly. I am so dammed happy now and just gonna wait for the physical one to arrive.
Date of experience: 21 October 2020
It would have been nice to get the presentation box as shown on Facebook
Date of experience: 20 October 2020
It was very simple and easy they walk you threw the while thing I also forgot to write something down in the personal msg so I called in and simply told them what I forgot and they put it in for me appreciate everything and would buy another for a gift any day thank you again
Date of experience: 20 October 2020
Date of experience: 20 October 2020
I was quite excited when I ordered this product but several things left me disappointed.
First, Star Name Registry is very difficult to contact, as I had shipping issues.
Next, the product itself is disappointing... the box and presentation is not worth the price. I was also letdown by the App... I could have easily used Google to find the same location of the star. They should just take the money from their overpriced product and build a better App... one that allows your GPS to find your star.
Lastly, they should choose a better freight company. I hate DHL- they always do something to mess up the delivery. In this case, I requested a change in delivery location the same day as I received the shipping confirmation, from my office location to my home location. They missed the confirmed delivery date (too late for the occasion that I bought the gift for). They dont deliver on weekends, and their customer service line is closed over the weekend. And then, finally when the package arrived, it was delivered to the original address, not the new confirmed address. I had to pay another $15 for a courier to deliver it to my house.
A total disaster all around. Save your money and buy a telescope.
Date of experience: 20 October 2020
A lovely gift! It will be much appreciated by the amateur astronomer in my family!
Date of experience: 19 October 2020
The package came very quick and everything included was very detailed! My boyfriend will love it!
Date of experience: 19 October 2020
Date of experience: 18 October 2020
I picked up two packages for this coming Xmas, for my Aunt for my Uncles passing, and for my husband for his dads passing.! They are everything they say they are, I’m very pleased and fingers crossed the receivers are as happy as I am!. Thank you start registry Canada I will in fact be buying more of them in the future.! ��
Date of experience: 17 October 2020
The process of naming a star was quick and easy and they delivered the certificate in a very timely manner. Highly recommend!
Date of experience: 14 October 2020
The gift package arrived earlier then a week and was absolutely beautiful
Date of experience: 08 October 2020
The name of my srat is Corona, that just a little bit depressing, but other than that, it is an amazing Gift!
Date of experience: 06 October 2020
This was exactly what I was looking for as a birthday gift for someone who has everything! He LOVED it.
Date of experience: 05 October 2020
Meredith went above and beyond to make sure that everything was P E R F E C T ! Thank you so much it was the best gift ever! Everything arrived on time including an updated certificate to reflect some changes I asked for at the last minute! EXCELLENT in every way. Please make sure that Meredith gets a huge hi-five���
Date of experience: 05 October 2020
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