Textline Reviews 166

TrustScore 4.5 out of 5

4.6

Business to Business Service


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Rated 5 out of 5 stars

i feel that Text Line has greatly improved the office communication's between our field expert's & the staff here in the building.

Rated 5 out of 5 stars

Many uses beyond just texting and decent pricing although I'd like bigger discounts for larger volume of subscriptions.

Rated 5 out of 5 stars

I have worked with many sms platforms in the past dropcowboy, textedly, slick texting just to name a few. Textline is by far the best text platform I have used. They're support staff is amazing and easy to communicate with where other platforms it is always hard to get a hold of someone. Ece, the representative that helped me get set up was very helpful with both accounts I have set up with them. I highly recommend.

Rated 5 out of 5 stars

As a newer TextLine customer, we are enjoying the ease and convenience of texting our customers directly from our CRM, Pipedrive. The Tech support has helped us work out some minor issues with our integrations and now we are texting and seeing a great response from it. Works well for our team of 7 sales people and all the conversations are recorded in Pipedrive which we needed. Thanks!


Company details

  1. Business to Business Service
  2. Automation Company
  3. Internet Marketing Service
  4. Software Company
  5. Telecommunications Service Provider
  6. Web Collaboration Platform

About Textline

Written by the company

Textline, the most secure business texting platform on the market.

Textline is a secure business texting software that makes communicating with contacts easier. Conduct one-on-one conversations, update a group of contacts, or send bulk texts at scale from your computer or via our mobile app. Textline is used by companies of all shapes and sizes to message customers, leads, and employees. Use our SMS platform to power your SMS marketing campaigns, improve customer service, quickly reach leads, or simplify back-and-forth conversations.
With a 98% open rate and 45% response rate, it's clear why thousands of businesses are adding SMS as a communication tool.

Why Textline?

Textline is designed for modern support, sales, operations, and marketing teams. With business SMS, we help teams boost productivity, improve customer satisfaction, and scale. Plus, Textline is top-rated for SMS security, compliance, and trust. Rest easy knowing your data is protected and your team has the right tools. View some of Textline's powerful SMS features:

Contact info


Rated 5 out of 5 stars

I have worked with many sms platforms…

I have worked with many sms platforms in the past dropcowboy, textedly, slick texting just to name a few. Textline is by far the best text platform I have used. They're support staff is amazing and easy to communicate with where other platforms it is always hard to get a hold of someone. Ece, the representative that helped me get set up was very helpful with both accounts I have set up with them. I highly recommend.

Date of experience: 15 March 2024

Rated 4 out of 5 stars
Verified

The app is user-friendly the factor…

The app is user-friendly the factor that it is an SMS line it also has features of a chatting or email style as you may send attachments and photos compared to a regular text from a phone unless you are using an IOS like imessages.

Date of experience: 21 February 2024

Rated 5 out of 5 stars

Amazing

After 4 years had a problem and it was fixed with non-issue and Great service.

Best communication tool I have ever had. My clients love having it 24/7.

Date of experience: 31 January 2024

Rated 5 out of 5 stars

great customer service

I was having difficulties restarting my account and getting all my correct disclosures and I had the pleasure of working with Jennifer, who helped me every step of the way, customer service with Textline has been first class - Thank you

Date of experience: 23 January 2024

Rated 5 out of 5 stars

Great Tech support and platform

As a newer TextLine customer, we are enjoying the ease and convenience of texting our customers directly from our CRM, Pipedrive. The Tech support has helped us work out some minor issues with our integrations and now we are texting and seeing a great response from it. Works well for our team of 7 sales people and all the conversations are recorded in Pipedrive which we needed. Thanks!

Date of experience: 21 November 2023

Rated 5 out of 5 stars
Verified

Have had a wonderful experience while using Textline!

Have had a wonderful experience utilizing Textline in regards to correspondence with drivers and customers on the platform! The ease of receiving messages in real time and instantaneously, makes resolving issues that require a more expedited resolution, a breeze!

Date of experience: 03 November 2023

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