toucanBox Reviews 4,339

TrustScore 4.5 out of 5

4.6

Art Handcraft


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Rated 5 out of 5 stars

I’ve been using these for years and now my children have sadly outgrown them. They contain everything you need and once they’ve made their creation it’s something they can then play with. Great to pack for holidays too in case there’s a rainy day.

Rated 5 out of 5 stars

My granddaughters loved receiving their crafting boxes over last 3 years. Lots of interesting ideas that have kept them busy for hours.

Rated 5 out of 5 stars

We've had these boxes since my little boy was 3. He's always found them fun to make and play with. I'd recommend them.

Rated 1 out of 5 stars

Hello,
I bought a toucanbox on the French website, but i am still waiting for the confirmation email.
Secondly, when i want to create my customer account, it doesn't work, so i can't follow the sh
ipping.
Then, i sent an email but i have no response from the customer service.
However you took correctly the 214,80€ from my bank account...


Company details

  1. Art Handcraft

Written by the company

A flexible subscription encouraging crafting, creativity and learning in children aged 3-8

Contact info


Rated 5 out of 5 stars

Has everything you need

I’ve been using these for years and now my children have sadly outgrown them. They contain everything you need and once they’ve made their creation it’s something they can then play with. Great to pack for holidays too in case there’s a rainy day.

Date of experience: 16 January 2025

Rated 5 out of 5 stars

Great for 3+

We've had these boxes since my little boy was 3. He's always found them fun to make and play with. I'd recommend them.

Date of experience: 05 January 2025

Rated 5 out of 5 stars

Hours of Enjoyment

My granddaughters loved receiving their crafting boxes over last 3 years. Lots of interesting ideas that have kept them busy for hours.

Date of experience: 09 December 2024

Rated 1 out of 5 stars

No response from customer service

Hello,
I bought a toucanbox on the French website, but i am still waiting for the confirmation email.
Secondly, when i want to create my customer account, it doesn't work, so i can't follow the shipping.
Then, i sent an email but i have no response from the customer service.
However you took correctly the 214,80€ from my bank account...

Date of experience: 03 December 2024

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Reply from toucanBox

Thank you for your feedback. We did send you an email with a solution to address your complaint. Please, check your inbox for further details.

Rated 1 out of 5 stars

Be careful with subscriptions …

I think this company is a bit sneaky when it comes to a subscription. I went to cancel mine but it ‘failed’ and continued. I was then charged on two further occasions before I noticed and complained. Not impressed

Date of experience: 03 December 2024

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Reply from toucanBox

Thank you for your feedback. We did send you an email with a solution to address your complaint. Please, check your inbox for further details.

Rated 5 out of 5 stars

My daughter is always so excited when…

My daughter is always so excited when her craft box from toucan box arrives.
The activities keep her happy and busy and she proudly displays what she has made.

Date of experience: 25 November 2024

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Reply from toucanBox

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Lovely little packages delivered…

Lovely little packages delivered monthly.
Excellent for younger children. They'll be entertained and get to be creative. So much in the package and excellent value for money.

Date of experience: 25 November 2024

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Reply from toucanBox

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Amazing company

Amazing company, the boxes are incredible but customer service always great and they’re always on hand for questions. The kids love these boxes, would recommend to all.

Date of experience: 22 November 2024

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Reply from toucanBox

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Only great things!

The boxes are awesome, my kid really loves them and they are also a good way to bond. We are both waiting every month for the box to arrive :)

Apart of the great content and crafts, the CS team is always super helpful and super responsive.

Keep up the great work :)

Date of experience: 01 November 2024

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Reply from toucanBox

Thanks for sharing your experience with us!

Rated 4 out of 5 stars

I would 100% recommend Toucan to friends and family.

The content of the boxes has on the whole been brilliant. However, there have been quite a few activities that have repeated 3-4 times since we started the subscription, which is frustrating. Also, the latest accompanying magazine had a competition in it with an external advertiser which closed some years ago. I am extremely impressed with Toucan's efforts to minimise their impact on the environment - with the magazine and the packaging being recyclable/reusable, that is super. Also the packaging inside is I think probably as minimal as they can make it without compromising things. I have to say that I have just cancelled our subscription, but that's because we were getting too many repeats, and we also have saved up a backlog of the projects. We may rejoin in the future because we love every project we try. I would 100% recommend Toucan to friends and family.

Date of experience: 11 November 2024

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Reply from toucanBox

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Awaiting this months box

I have ordered these boxes for over two years for my great granddaughter who is now becoming too old for them. They have given enormous pleasure and encouraged learning and imaginative thinking.
I recommend ordering them for any lucky child.

Date of experience: 01 November 2024

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Reply from toucanBox

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

An excellent company - great craft ideas

We bought a year's subscription for our 5 year old grandson and he has loved receiving the packs every month. The craft ideas are fun and achievable and allow him to be relatively independent as everything is provided. We would highly recommend toucanBox as a company, they have been efficient and helpful.

Date of experience: 28 October 2024

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Reply from toucanBox

Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Excellent arts and crafts

Excellent arts and crafts. Really fun for the kids. Very imaginative - helped the kids to create funny pieces of art.

Date of experience: 28 October 2024

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Reply from toucanBox

Thanks for sharing your experience with us!

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