Travelcareukltd Reviews 50

•
TrustScore 4.5 out of 5

4.6

Travel Agency


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Rated 5 out of 5 stars

Shanza was an absolute delight! From my first contact with her, she demonstrated exceptional professionalism, attention to detail, and a genuine passion for creating memorable travel experiences. She took the time to understand my preferences, needs, and budget, crafting an itinerary that perfectly suited me. Every recommendation felt thoughtfully tailored. Throughout the planning process and even during the trip, she quickly responded to my questions and provided invaluable support.
I am grateful to Shanza, but I can’t recommend TravelCare Services enough. I will turn to them for all my future adventures. If you’re looking for someone to bring your travel dreams to life, look no further!

Rated 5 out of 5 stars

I asked for quotes for 15 people
The help was amazing
The quotation was up to our range but ended up being with someone else
Again the service provided is 5 stars highly recommend

Rated 5 out of 5 stars

This exceptional travel agency excels at arranging Umrah pilgrimages. They are consistently responsive and eager to assist. Their Umrah packages are affordably priced, even during peak seasons like December. Eighteen members of my family have successfully completed Umrah with their valuable support.

Rated 5 out of 5 stars

Thanks to them we were able to go for umrah last December. Their service was good and we were very satisfied.


Company details

  1. Travel Agency
  2. Travel Insurance Company

Written by the company

Welcome to Travel Care, where we’re all about making sure you have a safe and fantastic journey wherever you go. We’re not just about planning trips; we’re here to take care of everything so you can enjoy your travels worry-free. Our special services are designed just for you, focusing on keeping you healthy and secure during your adventures. Whether it’s a relaxing vacation or a work trip, our team is dedicated to making sure your experience is not only memorable but also safe and tailored to your needs. We understand everyone is different, and that’s why we personalize our approach to ensure your journey is enjoyable and secure. With a commitment to innovation and raising the bar in the travel industry, Travel Care is here to be your reliable companion, setting new standards for your well-being worldwide. Your safety is our top priority at Travel Care—come join us on a journey where worry-free travel is the name of the game!

Contact info

  • 826 Leeds Road, Bradford, England, BD3 9TY, BD3 9TY, BRADFORD, United Kingdom

  • travelcareukltd.com

Rated 5 out of 5 stars

Shanza was an absolute delight

Shanza was an absolute delight! From my first contact with her, she demonstrated exceptional professionalism, attention to detail, and a genuine passion for creating memorable travel experiences. She took the time to understand my preferences, needs, and budget, crafting an itinerary that perfectly suited me. Every recommendation felt thoughtfully tailored. Throughout the planning process and even during the trip, she quickly responded to my questions and provided invaluable support.
I am grateful to Shanza, but I can’t recommend TravelCare Services enough. I will turn to them for all my future adventures. If you’re looking for someone to bring your travel dreams to life, look no further!

Date of experience: 22 January 2025

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, with prompt responses and honest advice. The customer service team demonstrates care and understanding of customer needs. They are proactive in following up to ensure that customers receive a comprehensive and satisfactory package.

Date of experience: 23 January 2025

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Reply from Travelcareukltd



Dear Guest,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our customer service excellent and that our team was able to meet your expectations with prompt responses and honest advice.

Understanding and addressing our customers' needs is always our top priority, and your kind words reaffirm the value of our efforts. We’re grateful for the opportunity to assist you and are always here to help with any future travel plans.

Wishing you the best in all your journeys!

Best regards,
Travel Care Customer Support Team

Rated 5 out of 5 stars

I asked for quotes for 15 people

I asked for quotes for 15 people
The help was amazing
The quotation was up to our range but ended up being with someone else
Again the service provided is 5 stars highly recommend

Date of experience: 13 January 2025

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Reply from Travelcareukltd

Dear Aneela,
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you found our service to be amazing and that our quotation matched your expectations. Your kind words about the 5-star service mean a lot to our team.

While we’re sorry that we couldn’t assist you this time, we truly appreciate the opportunity to provide you with a quotation. Should you plan another journey in the future, we’d be delighted to assist you and hopefully have the chance to serve you.

Wishing you and your group a wonderful experience on your travels!

Best regards,
Travel Care Customer Support Team

Rated 5 out of 5 stars

MashaAllah

This exceptional travel agency excels at arranging Umrah pilgrimages. They are consistently responsive and eager to assist. Their Umrah packages are affordably priced, even during peak seasons like December. Eighteen members of my family have successfully completed Umrah with their valuable support.

Date of experience: 25 December 2024

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Reply from Travelcareukltd

Dear Benozir,

MashaAllah, thank you so much for your kind and encouraging words! We’re truly honored to have had the opportunity to assist you and your family with your Umrah pilgrimage. It brings us immense joy to hear that all 18 members of your family had a successful and blessed journey.

Your satisfaction and trust in our services inspire us to continue providing the best possible experience for our valued customers. If you or your loved ones plan another pilgrimage in the future, we would be delighted to assist you again.

May Allah (SWT) accept your Umrah and bless you and your family abundantly.

Best regards,
Travel Care Customer Support Team

Rated 5 out of 5 stars

Review

Thanks to them we were able to go for umrah last December. Their service was good and we were very satisfied.

Date of experience: 23 December 2024

Rated 5 out of 5 stars

I appreciate my agent (Mirza Asad Baig)…

I appreciate my agent (Mirza Asad Baig) for being prompt and explicit each time I have a question around my travel arrangements. Very clear terms and condition of service and they keep their words. Even though I had to cancel my travel plans eventually, he was quite amazing in his customer service delivery. And my refund was prompt. I look forward to doing business with you again.

Date of experience: 17 October 2024

Rated 5 out of 5 stars

Amazing and Affordable Travel Package!!!

I recently booked an Umrah package through Travel Care Office and requested to add a Turkey tour as well. To my surprise, the entire package was very affordable. Mirza Asad Baig, my agent, was extremely professional, helpful, and ensured every detail, from hotel bookings to sightseeing, was handled perfectly. Everything was discussed beforehand, and the trip went smoothly, Alhamdulillah. Highly recommend their services!

Date of experience: 22 September 2024

Rated 5 out of 5 stars

Huge thanks to Travel Care for a great…

Huge thanks to Travel Care for a great Umrah trip. We were able to perform our Umrah successfully and visited most of the historic site. The hotels we had were not too far from the Masjids which made going for prayers a lot easier.
The group was soo lovely and supportive. The guide provided was very supportive, although could speak a lot of English but tried as much as possible to help. Thanks

Date of experience: 01 October 2024

Rated 4 out of 5 stars

Thank you so much to the company and…

Thank you so much to the company and mostly to Shanza for a job well done. Made my first umrah easy. Will definitely call back when Allah invites me again and recommend it to others.
The only challenge I faced was our guides didn’t speak much English and mostly used Hindi which other people in the group could understand but as a non Hindi speaker I found that a challenge as the people that were translating also had a challenge translating otherwise it was great! Alhamdulillah
JazakAllah �

Date of experience: 02 October 2024

Rated 5 out of 5 stars

Value for money

I usually arrange my own Umrah package, but this time, I traveled with a large group of family and relatives. After a lot of research, I chose Travel Care UK Ltd to provide us with a group Umrah package. Alhamdulillah, they delivered excellent service, and it was definitely value for money. I would highly recommend them to others.

Date of experience: 05 August 2024

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Reply from Travelcareukltd

At Travel Care UK, we are so happy to read your kind words!

We take pride in providing exceptional service, and it truly warms our hearts to know how much our team's helpfulness meant to you. Your feedback is what motivates us to keep going the extra mile.

We sincerely appreciate you choosing Travel Care UK, and we look forward to serving you again on your future journeys. Jazakallah for taking the time to share your experience!

Rated 5 out of 5 stars

I received the service according to…

I received the service according to offer and we expected

Date of experience: 24 July 2024

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Reply from Travelcareukltd

At Travel Care UK, we are so happy to read your kind words!

We take pride in providing exceptional service, and it truly warms our hearts to know how much our team's helpfulness meant to you. Your feedback is what motivates us to keep going the extra mile.

We sincerely appreciate you choosing Travel Care UK, and we look forward to serving you again on your future journeys. Jazakallah for taking the time to share your experience!

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