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Another scam service - fell for the single payment "bait and switch" trick. Do not use.
Also - if your password no longer works for this site - be sure to copy and paste the code they send you as when I tried to key the code in - it said "incorrect code" Luckily managed to unsubscribe.
Absolutely garbage scam website - charged me twice without my knowledge after I thought I was paying for a $1 one-time use. The AI enhancing was absolutely trash anyways and I had no idea they subscribed me to their disgusting service.
Yep - like the others, just got scammed into buying a subscription. Very snakey - they make it look like you're paying for a one time use rather than entering a trial period, and then charge your card for a monthly subscription two days later without any notification.... Avoid!
Paid $1 for a one off resizing of an image and ended up being charged a subscription fee. Went to cancel on the site for the "subscription" and they are now trying to charge me x3 $49 which doesn't even make sense because it's only been 2 months (says UNPAID - on 2 invoices on their website, and in my bank I paid the $1 and the $49 which was unknown to me).
At Vecticon.co, we revolutionize the way you perfect your content with cutting-edge artificial intelligence editing services.
SOHO - Punchbowl Centre, Elia Zammit Street, STJ3154, St Julians, Malta
I had exactly the same experience. They made you think you ill be chared £1 and then I was shocked to se on my credit card a £26 charge.
you better stay away from this company! They are thives
Date of experience: 17 October 2024
Scan company, do not use! They take £26 out of your account.
Date of experience: 26 October 2024
SCAM AVOID AVOID AVOID
£1 For the photo enhancement and then stung £26
After speaking to my bank they said that Vecticon roll out a new subscription monthly on your account this is why it won't show on your banking monthly subscription.
You have to block it via your banking app
Complete scam avoid at all costs.
Date of experience: 20 September 2024
Like so many other people who have written reviews, I thought I was paying £1.00 for one photo enhancement. Was shocked to see they then took £26.00 from my account.
I emailed them to complain, twice. They replied each time telling me I'd agreed to the subscription. I persisted and emailed them a third time and attached a selection of poor reviews from Trustpilot highlighting I was not alone in being dissatisfied. Good news, they refunded me £26.00!
I advise you not to use them but if you have and they took £26.00 from your account unexpectedly then be persistent and hopefully you too will get a refund.
Date of experience: 27 September 2024
The trial period is two days for $1, with unlimited downloads and usage. After I used the account, I canceled it, and they charged me $30.00.
I contacted them and they stated they couldn't refund me, but my account was canceled.
Date of experience: 19 October 2024
Fraud company. They tell you it's £1 for the picture. Once you enter details. They then take £26 out of your account a few days later. Claiming you agreed to a subscription. Which is a blatant lie. Say bye bye to your money. You won't be able to get it back. Keep well away from this company
Date of experience: 20 October 2024
SCAM. Tells you £1 and then starts taking payments from your bank. AVOID!!
Date of experience: 18 October 2024
Awful and overpriced. I thought I’d cancelled this ages ago, but they’ve just taken another £26.
Date of experience: 21 October 2024
This service is a complete scam. They took money without authorization. I highly advise staying away from this company.
Date of experience: 12 October 2024
We are a Special Needs School. Some of our kids are a little shaky when using a camera. The Vecticon platform has shown real improvements for the children in terms of their work as we can now clean up images to give a better reflection of what they are trying to achieve. This is nothing short of a cool platofrm.
Date of experience: 16 October 2024
It’s a scam. When you pay £1 for an imagine to download, they bill you £26 two days later. They maintain that you’ve signed up for a subscription. I hadn’t signed up, they do it and don’t inform you that they’ve done it!! Disingenuous at best or a complete scam!! Avoid.
Date of experience: 13 October 2024
First off, the photo enhancement application is brilliant and greatly improved the image I had. I was able to use it for a mobile game when all pictures previously submitted were rejected due to ‘low quality!’
Like most folk who have come to Trust Pilot, I too was caught out with the £1 trial period. I thought it was for this one image and was surprised when a subscription charge came out of my bank account a few days later.
I wouldn’t call it a ‘scam’ as other have done on here as this was all detailed in the T&Cs. I also did get a confirmation email explaining this however, it was flag as junk and I missed it.
Following this charge, I contacted Verticon.co and asked for a refund which I have now received.
This did take a bit of haggling as the T&Cs I agreed to, stated that it’s not possible to refund once this fee has been charged. I highlighted that under the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013 (UK law), there is a 14-day cooling off period for subscription such as this and customers cannot waive this right.
As I cancelled my account as soon as the charge was made and had not used the application outside of the trial period, I am entitled to a refund which I got.
I will also credit Vertico.co with their excellent communication. I might not have liked nor agreed with some of their replies but they always responsed promptly and politely.
In summary: The application is great, I’m stupid for not reading the T&Cs and Vertico.co provided me with the refund as requested.
Thank you!
Date of experience: 14 October 2024
SCAM This company is effectively engaged in online theft. Do not give these people your account details, stay away.
Date of experience: 13 October 2024
It's a total SCAM. I paid $1 to try the service and was charged for a monthly subscription. The company created an account for me without my knowledge. Stay away from this company.
Date of experience: 11 October 2024
Like others, I thought I was paying a £1 to download an image only for the company to try and sign me up for a rolling contract. Fortunately, the bank intervened and registered it as a scam/attempted fraud.
Date of experience: 11 October 2024
SCAM. Like everyone else here I paid £1 for a one off service and did not notice I got myself subscribed to a rolling contract which resulted in an additional £26 charge two days later. No confirmation email, no nothing.
I CONTACTED MY BANK WHICH CONFIRMED IT’S A SCAMMING PRACTICE AND MY CREDIT CARD WAS CANCELLED IMMEDIETALY TO PREVENT FURTHER CHARGES. NOW THE CASE IS WITH A DISPUTE TEAM TO GET £26 BACK.
Date of experience: 02 October 2024
Funny thing is, I was thrilled with the Image Vectorizer. On one hand, after signing up for the trial, which I thought was a one time thing, I didn't get those extra charges some people got. Unfortunately the second time around I realized I was paying $29, but was too late. Couldn't cancel the payment as it was going through. Contacted them but based on other reviews, I'm not expecting a refund. If you haven't created an account, go through the reset password flow because they create an account for you when you go through the trial flow the first time. Then go into your account and cancel the subscription. Hopefully I won't get any more charges.
Date of experience: 08 October 2024
It was a scam. They tried to charge $30 after I paid for a $1 service a few days ago. Luckily, my bank flagged the transaction.
Date of experience: 07 October 2024
I have had the same experience as everybody else on this platform and they took an unauthorised £26 out of my account in September and October.
This company is running an illegal scam.
I SUGGEST WE TAKE OUT A CORPORATE LEGAL CLASS ACTION AGAINST THESE FRAUDSTERS AND SUE NOT ONLY FOR THE RETURN OF THE LOSS OF MONEY BUT FOR THE DISTRESS CAUSED.
Date of experience: 03 October 2024
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