Velliv Reviews 1,105

A great introduction to insurance and pension coverage. Had Johnny Holm as pension adviser. He was very qualified and friendly, and did not try to "sell" me something, but instead informed me of the pros and cons of their products.

Date of experience: 21 June 2023

Katja provided exceptional pension planning services. She was professional, patient, and explained complex financial concepts clearly. I feel confident in my retirement planning thanks to her expertise and would highly recommend her to others. Thank you, Katja!

Date of experience: 11 May 2023

Their costumer service was rude and condescending. Instead of trying a solution I was given the “if you don’t like it go elsewhere”, with no sense of empathy, understanding nor service to costumers over their own/their collaborators mistakes.

I really dont recommend dealing with companies that value costumers so little and are unapologetically unkind, specially on matters as serious as health and pension.

Date of experience: 21 April 2023

Just had my first pension meeting with Velliv and it was a super positive experience! I can warmly recommend my advisor Johnny Holm. He explained everything in a way that I understood (for someone who never dealt much with pension questions before a big plus :)) and gave me great advice while walking me through the different options, without being pushy. Many thanks!

Date of experience: 16 March 2023

Date of experience: 15 March 2023

Today, I had my first meeting with Velliv and many thanks to Johnny Holm for the good presentation and advise for the producst and the coverage explanations.

Date of experience: 08 March 2023

For some strange reason Veliv is unable to calculate my annual retirement amount. I had called them twice where they say is a mistake not easy to fix and cannot give a date when will be corrected. It´s their obligation to provide me this info in a blink of an eye but they lack capacity to fix their own problems and have no rush to amend their faults. This is critical information that I am as a loyal paying customer have the right to know. What is going on Veliv? Is it a bigger problem I should worry about? Projecting my pension age funds shouldn't be complex unless there is a big problem going on? Please fix you error immediately, I´ll continue taking further actions until you fix the issue and don´t recommend this company to anyone!

Date of experience: 28 February 2023

My meeting with Velliv (as represented by Johnny Holm) was a thoroughly positive experience as it helped to clarify everything I was unsure about and offered the kind of guidance and advice that I needed. I came away with the strong sense that my affairs are being expertly handled and managed by a team of judicious and professional brokers.

Date of experience: 20 February 2023

Really helpful! For someone that had zero idea about the pension system, insurance, etc, everything was well explained in details. Johnny was so helpful and patient :) I am really happy after the meeting!

Date of experience: 06 February 2023

Anders Pedersen was very helpful and focused on understanding my personal needs and to make the best decision from that point of view. I can highly recommend him.

Date of experience: 25 January 2023

Den mest værste oplevelse med kundeservice. Aldrig tilgængelige, ikke respekterede vilkår, løfter over løfter ... ser ud som ingen, der arbejder der.

07/02/2023 update
i raised my review from 1 star, because the issues was discussed over the phone. I feel my situation in good hands again. I hope i can make an update soon how the things going and offer the maximum stars. Thank you Lina & Velliv, made my day just much better!

Date of experience: 02 February 2023

God og professional samtale med Johnny Holm.
God til at lytte og vejlede og vise forståelse for ens situation. En god rådgiver.

Date of experience: 08 November 2022

I had a great meeting with the advisor , she answered all questions regarding pension and gave me good advices.

Date of experience: 01 November 2022

Thank you Anders for your fast and easy explanations! The process was easy to follow and the setup meets my needs. Kind regards!

Date of experience: 17 October 2022

During video meeting about pension I have received very detail information with recommendations, but with no preasure. It was nice to choose from given options. It was also pleasantly personal conversation. Recommendations :)

Date of experience: 13 September 2022

Very bed service, not recommending to anyone.

Date of experience: 16 August 2022

Had a great introduction to Velliv and their products with Johnny. Feeling very confident and safe having my retirement fund with Velliv.

Date of experience: 09 August 2022

Got so good information from Johnny Holm (Pensionskonsulent at Velliv) about retirement pension in Denmark.

Date of experience: 04 August 2022

Probably the worst customer service in Denmark. Answering times count in weeks, telephone to customer service not answering. Still waiting for an answer to my 6 e-mails and reminders starting weeks ago. Poor.

Updated status:
Thank you Lina, e-mail was sent last week, no answer of confirmation of receival yet. The e-mail thread is 2 weeks old already, fingers crossed for an answer this week.
I will update this here.
Marius

Date of experience: 03 June 2022

Well-advised

I had a talk with Johnny Holm about my pension scheme and he made everything easy to understand. He also had some good advice in regards to different decisions to be made about the pension scheme, so I felt that I was well-informed.

Date of experience: 27 May 2022