ABTA Travel Insurance Reviews 935

TrustScore 4.5 out of 5

4.6

Travel Insurance Company


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Rated 5 out of 5 stars

Hi. Insurance can be a nightmare to purchase, there are
so many companies, offering all types of insurance, saying, they are the best, the cheapest, and they are the most trusted.I went through a
website, that I have used before, and is well known, and trusted. I read the reviews beforehand, and felt happy to go ahead, and apply for my holiday of a lifetime insurance.
The website, was clear, precise, and easy to understand.

Rated 2 out of 5 stars

Two parts
1) My travel insurance quote was £168, more than double that of one 6 months ago for the same type of cover (and no changes in circumstances). I made the mistake of just accepting it with
out due diligence.

2) However once I realised quickly that I could get the same cover with another insurance for £60 the cancellation process was very quick and I received a full refund within a week.

Rated 5 out of 5 stars

Used a few times now It’s so easy to do online in no time at all really good and really good price too


Company details

  1. Travel Insurance Company

About ABTA Travel Insurance

Written by the company




Visit our website Contact us

ABTA Travel Insurance

ABTA Travel Insurance is a travel insurance product from ABTA and underwritten and administered by the AXA Group.

Keep your plans on track with ABTA Travel Insurance.

It offers:

  • Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
  • Up to £10,000 cancellation cover per person*
  • 24/7 emergency helplines
  • Easy online medical screening process.

*Terms and conditions apply.

ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:

  • Free access to an online English speaking doctor via the Doctor Please app
  • Missed connections cover
  • Cruise cover
  • Gadget cover
  • Over 120 sports and activities covered.

About us

ABTA Ltd is an Appointed Representative of Inter Partner Assistance S.A. UK Branch. Inter Partner Assistance UK Branch is a Branch of Inter Partner Assistance S.A. Inter Partner Assistance S.A. (Financial Conduct Authority registration number 202664).

Contact info


Rated 3 out of 5 stars
Verified

I cannot get into the doctors app no…

I cannot get into the doctors app no email is being sent to me to register

Date of experience: 20 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Thank you for your review. We’ve checked with AXA, who administer the scheme on our behalf, the email was sent out on the 21st of January. Please check the junk folder in your emails in case it is in there. If you cannot find it, please contact customer services on 0203 093 0767 and they will be able to assist you. - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

It’s so easy to do online in no time at…

Used a few times now It’s so easy to do online in no time at all really good and really good price too

Date of experience: 20 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your great review - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

simple to follow website

simple to follow website, clear information and straightforward payment system

Date of experience: 18 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your great review - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

Easy to obtain

Not much to say other than it was easy to obtain but thankfully, I didn't have to use it.

Date of experience: 07 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Rated 4 out of 5 stars
Verified

pre-existing medical condition

I have a pre-existing medical condition and was worried that I would not be eligible for travel insurance or that quotes would be too high. ABTA quoted a reasonable price and it was easy to apply for the travel insurance, was also sent information about ways to contact for help once abroad and information about the Doctor app which was reassuring , thank you

Date of experience: 01 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Rated 2 out of 5 stars
Verified

Costs ridiculous / Cancellation easy

Two parts
1) My travel insurance quote was £168, more than double that of one 6 months ago for the same type of cover (and no changes in circumstances). I made the mistake of just accepting it without due diligence.

2) However once I realised quickly that I could get the same cover with another insurance for £60 the cancellation process was very quick and I received a full refund within a week.

Date of experience: 15 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Thank you for your review. We are sorry that you did not have a good experience renewing your annual travel insurance policy. We have passed this review onto AXA, who administer the scheme on our behalf - The ABTA Travel Insurance team.

Rated 5 out of 5 stars
Verified

Easy and simple

Easy and simple will full cover for single trip for someone 70 years of age. Recommended by Money Saving Expert.

Date of experience: 08 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

Excellent.

Excellent all round service.

Date of experience: 07 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

Easy information

Easy information, clear to understand, good rates for a quality product

Date of experience: 14 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

Easy to complete

Easy to complete

Date of experience: 12 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

What's covered, what's not!

Hi. Insurance can be a nightmare to purchase, there are
so many companies, offering all types of insurance, saying, they are the best, the cheapest, and they are the most trusted.I went through a website, that I have used before, and is well known, and trusted. I read the reviews beforehand, and felt happy to go ahead, and apply for my holiday of a lifetime insurance.
The website, was clear, precise, and easy to understand.

Date of experience: 11 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

Easy to arrange, good price

The insurance was easy to set up and a good price, with good coverage. As I didn’t claim I can’t say any more

Date of experience: 29 December 2024

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

honest and easy

honest and easy

Date of experience: 30 December 2024

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Rated 5 out of 5 stars
Verified

A very prompt response to my initial…

A very prompt response to my initial online enquiry and straight forward questions on health to answer !

Date of experience: 05 January 2025

ABTA Travel Insurance logo

Reply from ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

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