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Farmina Pet Foods Reviews 215

•
TrustScore 4 out of 5

3.8

Pet Supply Store

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Company details

  1. Pet Supply Store

About Farmina Pet Foods

Written by the company

Farmina’s Italian heritage dates back to 1965. Today, the company provides consultancy services through a Pet Care Program that helps pet parents achieve their pet’s long-term wellness. For Farmina, pet nutrition represents living a healthy life and spending time together with the ones that we love the most not only through just food but also through creating a proper long-term tailored course of action for your pet’s health!

 

To build a strong bond with pet parents, Farmina’s consultancy service offers nutritional solutions featuring hyper-premium products whose effectiveness is scientifically validated by prestigious universities worldwide and is tailored towards pets’ unique needs. Our Farmina Genius Consultants, with the help of your local Veterinarian, can recommend the right plan to ensure a happy and healthy life for your pet.  Learn more about us on our website.

 

The nutritional consultancy service is now also available on the FarminaGenius App. Enroll your pet in the Pet Care Program and go through the 5 Key Indicators. Our Farmina Genius Consultants and your Veterinarian will be at your service, scheduling check-ups and monitoring the results.

Contact info

Rated 1 out of 5 stars

I have been using Farmina Venison cat food for years

I have been using Farmina Venison, apple, and pumpkin cat food for years and ordering directly from Farmina. About 10 days ago I received my last order. They sent me Farmina dog food not the dry cat food that I ordered. I.have left voice-mail, emailed them with no response. Apparently this echick person was on vacation. I've never heard back from anyone. Horrible customer service. I will never order from them again!

Date of experience: 30 May 2024

Rated 1 out of 5 stars

Inedible cat food

I started buying this food for my cat who suffers with IBD. The cans are small and do not contain a large amount of food for the price but the cat seemed to enjoy it. However 2 weeks ago I opened a can that was unusable. It mostly contained a large piece of gristle inedible to the cat. I photographed the item and contacted the company via there website. I did not hear back so again contacted them. Still nothing.
I have now stopped buying the food. Clearly this company have little regard for their customers or their pets. One would have expected them to be concerned this had happened. As I write this I have not heard back.
Companies that genuinely care about the product they sell do not behave in this way.

Date of experience: 20 January 2024

Farmina Pet Foods logo

Reply from Farmina Pet Foods

Good morning, we are very sorry about that. If you want, please write us your contact or if you prefer privately to the email c.fochi@farmina.it. We will do an internal check and have you called back from your country of reference!

Rated 1 out of 5 stars

Half empty tins, poor customer service

The cat food tins are often half empty or filled with liquid. Despite contacting the company twice to bring this to their attention, I've received no communication from them at all. Very poor service and inconsistent products.

Date of experience: 10 January 2023

Rated 5 out of 5 stars

I have used Farmina now the last 7-8…

I have used Farmina now the last 7-8 months, and is really pleased with the food!
I now have 6 dogs, all eating Farmina.
Have had 1 litter since we started with Farmina, and we have never ever had a female in so great condition when having puppies!
All our dogs (and our cat) lives the food, the coat is shiny White, the droppings is reduced and firm, and the dogs is in great conditions!
Highquality food with excellent ingrediences.
Strongly recommend Farmina!

Date of experience: 27 October 2020

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