Homebase - Bishop�s Stortford Reviews

318  •  Excellent
TrustScore 5 out of 5

4.8

In the Home Improvement Store category

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Location

Fitzroy Park, Stansted Road, CM23 5PP Bishop's Stortford, Hertfordshire, GB

Reviews4.8

318 total


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Rated 5 out of 5 stars

Garden corner set purchase

Stacey was extremely helpful and knowledgeable about the garden set we purchased and kept us updated on delivery. What an asset to Homebase, Bishops Stortford she is.

Date of experience: 18 May 2024


Rated 5 out of 5 stars

Great customer service team

Please thank James at the Bishop’s Stortford branch for his help at the till to get us the right decorating gloves and your other team member, Riccardo, who always makes us feel welcome in store.

Date of experience: 22 June 2024


Rated 5 out of 5 stars

James & Francesco were very helpful

James was very polite, friendly and organised someone to help me to my car with all my purchases. I visited the store twice on 25th May and James was great both times. His colleague Francesco was also very friendly and helpful on 26th May and loaded my heavy slate into my car.

Date of experience: 25 May 2024


Rated 5 out of 5 stars

You don't know how luck you are to have…

You don't know how luck you are to have Maddy in the store,she not just tried to make sure i had everything but she even gave me some tips about what i was looking for and how to improve my journey in growing plants, one of the best lady out there.

Date of experience: 28 May 2024


Rated 5 out of 5 stars

Click and collect order

Placed an online order and the stock was not available at the store.
The store rang to say that they would transfer it from another store and the manager would go and pick it up from the branch for me.
This is amazing service, a lot of places would not have bothered. The staff and manager have gone above and beyond to help.
Excellent service. I would definitely be shopping here again.
Thank you 😀

Date of experience: 17 June 2024


Rated 5 out of 5 stars

Maddy was excellent

Maddy on the till was really friendly, helpful and knowledgable - and pointed out the special 10% event. Great service

Date of experience: 30 September 2024


Rated 5 out of 5 stars

Staff were amazing as always at bishops…

Staff were amazing as always at bishops stortford. Staff were happy to help pack the car up with the heavy items, and kept watch of some of the order in the back yard while I had to drop half of the order at home due to car size.

Thank you :)

Date of experience: 24 July 2024


Rated 5 out of 5 stars

Polite and friendly

The lady serving me was polite, friendly and happy, she also asked if I got everything I was looking for and genuinely showed an interest in her work.

Date of experience: 29 April 2024


Rated 5 out of 5 stars

Alan-the Dulux paint blender

Alan was very patient trying to get the closest paint colour match he could. He also made sure I had a copy of the colour code ‘ in case the one on the tin got covered in paint’ good service
He did a great job
He also guided me around the store to find another item I needed

Date of experience: 25 July 2024


Rated 5 out of 5 stars

Brilliant customer service

I was buying black metal paint. Stacey was brilliant. She found me exactly the right black metal paint by checking the stock everywhere. She was just so helpful.

Date of experience: 08 May 2024


Rated 5 out of 5 stars

Great Staff

Exceptional staff on the paint mixing desk, I have been in twice today and have dealt with George and Leigh, they were both so helpful, especially Leigh

Date of experience: 11 May 2024


Rated 5 out of 5 stars

Great service.

Great service.
Very friendly and helpful staff.
Could not have been more efficient.

Date of experience: 19 October 2024