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Para um limite de Crédito até 1.500€
•Documento de Identificação Civil e Fiscal ou autentique-se com a sua Chave Móvel Digital;
•Informação Bancária (comprovativo do IBAN)
Oney gives the best shopping experience in my area . Shelves are well filled and prices displayed clearly. Machines available to check prices if necessary. 10% Discount on own produce on Monday is a good bonus. I like the ability to select and price vegetables. The self checkout system is good and quick and help nearby if needed. The restaurant is ideal for a quick snack. Easy access and unlimited parking is good.
I really like the way they treat costumers. They are friendly, knowledgeable, and quick to respond. They are there to take care of costumers.
And an open communication creates trust and prevents misunderstandings. ´
Best regards,
Paula Reis
Company details
Written by the company
No Oney Bank, oferecemos soluções financeiras para o dia a dia. Transformamos o poder de compra em poder de escolha, para que os clientes possam consumir à sua maneira. Oney. Your money, your way.
Contact info
Av. José Gomes Ferreira 9, 1495-139 Algés, Lisbon, Portugal
- apoiocliente@oney.pt
- www.oney.pt
Reply from Oney Portugal
Olá, PatrÃcia,
Um comentário cinco estrelas vindo de uma cliente cinco estrelas!
Obrigado,
Oney
Don't waste your time!
This is not true:
Para um limite de Crédito até 1.500€
•Documento de Identificação Civil e Fiscal ou autentique-se com a sua Chave Móvel Digital;
•Informação Bancária (comprovativo do IBAN)
Date of experience: 23 October 2024
Reply from Oney Portugal
Olá,
Caso não se sinta esclarecido sobre um pedido apresentado anteriormente ou não esteja satisfeito com algum serviço prestado, envie um email para: satisfacaocliente@oney.pt.
Obrigada,
Oney
For me and my family Oney is big home &…
For me and my family Oney is big home & I really appreciate it and good for me in every way ���
Date of experience: 20 September 2024
Reply from Oney Portugal
A five-star review from a five-star customer!
Thank you,
Oney
ThisI is My Opinion
My opinion is based on years of good assistance from Oney.pt and extreme cordiality.
Date of experience: 01 October 2024
Reply from Oney Portugal
A five-star review from a five-star customer!
Thank you,
Oney
Onye is best but much intrest rate…
Onye is best but much intrest rate more cut mony every month
Date of experience: 27 August 2024
Reply from Oney Portugal
Hello, we appreciate your feedback. If you feel unclear about a previous request, or if you are not satisfied with any of the services provided, please send an email to: satisfacaocliente@oney.pt. We hope you'll be able to rate us with more stars in the future!
Thank you,
Oney
Till now any doubts or problems
Date of experience: 16 June 2024
Reply from Oney Portugal
Hi, Rui! Thank you for your feedback! We will continue to work and improve our services in order to receive 5 stars in the future.
As expected, ordinary
It is ordinary, I don't see much advantage in having the card, only the fact that I can concentrate all payments in the same date
Date of experience: 24 May 2024
Reply from Oney Portugal
Hello Juliana,
We really appreciate your feedback, which allows us to improve. Regarding the advantages of our cards, we invite you to find out about the various benefits on our website at oney.pt. We are sure that you will be surprised thank you, Oney
I enjoy shopping at Auchan
I enjoy shopping at Auchan, Ria Shopping, Olhão as the staff are friendly and always willing to assist. The cleanliness and dispaly of your merchandise is a big plus.
In fact I do 95% of my shopping at Auchan.
Date of experience: 20 May 2024
Reply from Oney Portugal
Hi Amelia,
Thank you for the feedback. We will share it with our partner Auchan. Oney
I am very satisfied with Oney bank and…
I am very satisfied with Oney bank and my number 1 credit card
Date of experience: 21 May 2023
Reply from Oney Portugal
Hello, Jussara,
A five-star review from a five-star customer!
Thank you,
Oney
very easy to search what i needed
very easy to search what i needed. fast process
Date of experience: 12 April 2024
Reply from Oney Portugal
Hello Ana!
5 star review from a 5 star customer.
Thanks! Oney
cannot use/login AUCHAN App
we cannot use AUCHAN App.
first our App didn´t recognize for instance mondays - at check out, ALWAYS has to request help of a company worker to come and do this manually, other issue were some montlhy discounts mentioned on newsletter never become available.
following company local workers advice, I uninstalled App and did a new install, but since then I cannot even login in my account, through the App, because through computer no problem.
so any shopping has to be through normal payment process.
as you can understand this is quite annoyed and took us to another stores.
our shopping in AUCHAN stores has decreased and as you know, as we get more use to shop in other stores, we will decrease even more.
what´s more annoyed is that this is an issue with years, reported several times and without an answer from company
Date of experience: 22 April 2024
Reply from Oney Portugal
Hello Jorge,
we'll pass the feedback to our partner. Thank you!
Nice and very helpful 😃
Date of experience: 24 April 2024
Reply from Oney Portugal
Hello Guljit Sidhu!
5 star review from a 5 star customer.
Thanks! Oney
Reply from Oney Portugal
Hello Nádia e �caro brabo,
5 star review from a 5 star customer.
Thanks! Oney.
Company with soul
I really like the way they treat costumers. They are friendly, knowledgeable, and quick to respond. They are there to take care of costumers.
And an open communication creates trust and prevents misunderstandings. ´
Best regards,
Paula Reis
Date of experience: 27 March 2023
Reply from Oney Portugal
Hi, Paula,
A five-star review from a five-star customer!
Thank you,
Oney
Poor discounts and campaigns
Very poor discounts and campaigns - compared to an equivalent chain: Continente.
Date of experience: 26 March 2024
Reply from Oney Portugal
Hi, Ana,
We appreciate your feedback and will share it with the partner.
Thank you,
Oney
Is very simple.
Date of experience: 05 March 2024
Reply from Oney Portugal
5 stars from a 5-star customer! Thanks for the feedback
Rejected without a reason given and for no reason
Asked for a small loan (1300 euros) 3x with no interest at a store. I have no outstanding debt (never have), have a good salary, high tax contributions to SS, no other loans and was immediately rejected. When the person at the store called them up to ask what could be done, no reason was provided and the process deleted straight away.
Not a professional company, avoid.
Date of experience: 14 February 2024
Reply from Oney Portugal
Hello, David!
Thank you for your feedback, as it helps us to improve.
We apologise for what happened and for the inconvenience that may have been caused. If you have any questions, you can contact us at apoiocliente@oney.pt.
Thank you,
Oney
Be carefull with this company!
Be carefull with this company!
After returning an item worth €250 at Aki in Cascais, this financial company continued to debit my bank account for the amount.. BE VERY careful when making a credit with them through IKEA and Leroy Merlin Stores.
Muita atenção com a financeira ONEY, fui enganada depois de devolver um artigo novo no Aki de Cascais .
Os débitos foram retirados e depois de reclamação disseram para eu pedir ao banco a devolução do valor quando o banco me informou que eles deveriam enviar o cancelamento dos débitos ..
O apoio ao cliente foi mau e demorado, demoram a responder aos e-mails e são pouco profissionais.
Date of experience: 07 February 2024
Reply from Oney Portugal
Olá, Bárbara!
Agradecemos o seu feedback, pois ajuda-nos a melhorar os nossos serviços. Lamentamos imenso o sucedido e os constrangimentos que possam ter sido causados durante a sua experiência com o Oney.
Obrigado,
Oney
Useless. No customer care. Stay away.
Continuous downgrading of available budget (plafond) with no reason, renders card useless.
Date of experience: 30 November 2023
Reply from Oney Portugal
Hi Jorge! Thank you for your feedback.
We apologize for any inconvenience that may have been caused. You can contact us via email: suportecliente@oney.pt.
Thank you,
Oney
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