I bought a USB mini charger to fit my power socket on motorcycle plus a charging cable. Really good, fast service. Great prices and very useful bit of kit for my upcoming bike trip. Highly recommend UA.
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After I made an error installing your heated Grips the following day call to your business and the helpful comments of your staff I was able to order the replacement item within an hour of the phone call for help.
Well done all of you.
David Schindler.
Good website, easy to navigate. Delivery in 2 days. Good prices. Purchased kit based on customer reviews.
Most recent order 30785. The website easy to navigate and postage and packaging great. The items themselves very much fit for purpose. I have three bikes kitted out with various mounts. No issues with durability so far … the visor wipe now an add on when it has previously been chucked in for free- but hats off to ur marketing dept ! Great products good luck with the continued deserved success of ur Buisness. Ride safe. Ian Pop.
Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Cell Phone Accessory Store
- Motorcycle Parts Store
- Motorcycle Shop
About Ultimateaddons
Written by the company
Motorcycle & bike waterproof Smartphone mount specialists based in the UK developing unique mounting solutions for Apple Samsung Smartphones.
Contact info
Unit 1, IH Building, IV26 2SR, Ullapool, United Kingdom
- +44 (0)1854 611172
- sales@ultimateaddons.com
- www.ultimateaddons.com
Verified
Reply from Ultimateaddons
Thanks Si
Verified
Very well made products
Very well made products. Good value and excellent service from Ultimateaddons. Thank you!
Date of experience: 17 May 2018
Reply from Ultimateaddons
Glad you like the products and service.
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I phone x case and fittings
Great product fast delivery highly recommend, found your product thanks to Richy Vida on YouTube.
Date of experience: 16 May 2018
Reply from Ultimateaddons
Hi Jay thanks for taking the time to leave a reply
Verified
Excellent product but just a little thing
The product is amazing, good quality and it's exactly what it look like from the website.
The only negative part is that the microphone is 100% isolated from the silicone and the cover so if you try to do a call people doesn't hear you. You can avoid the problem with a bluetooth device but it could be perfect if in the next models Ultimate Addons is gonna solve it.
Date of experience: 16 May 2018
Reply from Ultimateaddons
Hi Adriano
Thanks for the feedback, will pass it onto the relevant department.
Verified
Needed a product by the following day
Needed a product by the following day, and rang them to explain the predicament. They fixed it for me, and sent me the item recorded delivery, free of charge. Great products, even better service!
Date of experience: 16 May 2018
Reply from Ultimateaddons
Thanks Kristian
Verified
Best customer service I have ever…
Best customer service I have ever experienced. Asked on messenger if what I had ordered was right for what I already had on my bike, answered really fast and removed a part of my order that I didn't need and refunded the difference. Nothing to say about the customer service, just perfect.
Date of experience: 15 May 2018
Reply from Ultimateaddons
Hi Steven, thanks for taking the time to leave a review and glad you are happy with the level of support we offer our customers.
Verified
Satisfied French customer
I am a French customer for many years. I always equipped my bikes with your products. I am completely satisfied.
Date of experience: 11 May 2018
Reply from Ultimateaddons
Hi Pascal, thanks for your loyalty in the brand and for taking the time to leave a review
Verified
Everything is fine
Everything is fine. Very quick delivery, too. Even to Germany, it took less than a week! The quality of the case is very high as expected...
Date of experience: 11 May 2018
Reply from Ultimateaddons
Hi Peter, thanks for taking the time to leave a review
Verified
I was waiting for the new product and…
I was waiting for the new product and contacted the UltimateAddons's about when the new version would be available. I was added to the notification list. Later I received an email notification that they were taking pre-orders so I ordered. About 2 weeks later, I have my new product! Smooth, worked just as they stated.
Date of experience: 10 May 2018
Reply from Ultimateaddons
Hi Tony, thanks for taking the time to leave a review
Verified
I have been using Ultimate addons…
I have been using Ultimate addons products for 5 years now and really rate their waterproof phone housings. Excellent customer care and communication. Fantastic products.
Date of experience: 10 May 2018
Reply from Ultimateaddons
Hi Nicholas, thanks for leaving a review
Verified
Brilliant delivered in 2 days
Date of experience: 09 May 2018
Reply from Ultimateaddons
Hi John,
Thanks for the positive comment, perhaps there is a mistake with the stars allocation, we hope!!
All the best,
Ultimateaddons
Verified
Totally hopeless for off road…
Totally hopeless for off road motorcycling.....
Bought 2 of these now and both haven't lasted the day.
Opened one up and was able to re-solder some joints, but failed again the next ride..................Tried "customer support" ...not interested.
Date of experience: 08 May 2018
Reply from Ultimateaddons
Hi Matthew,
We are very sorry to hear this, can you please advise how you contacted our Customer Support as we endevour to reply to all messages within 24 working hours. We look forward to hearing from you and resolving your issue. Thank you.
Verified
Reply from Ultimateaddons
Hi Chris, thanks for taking the time to leave a review.
Verified
Reply from Ultimateaddons
Hi Alan
Thanks very much for leaving a review.
Verified
Great easy to fit !
Date of experience: 07 May 2018
Reply from Ultimateaddons
Hi Roger
Thanks for taking the time to leave a review.
Verified
Order was processed and received in a…
Order was processed and received in a very timely manner. I was made aware of where my package was at all times. Would definitely order again.
Date of experience: 07 May 2018
Reply from Ultimateaddons
Hi Bruce
Thanks for leaving a review, is there anything we could have done to make your experience better?
Verified
Have no reason to give other than 5…
Have no reason to give other than 5 stars for service
Date of experience: 07 May 2018
Reply from Ultimateaddons
Hi Paul, thanks for leaving a review :-)
Verified
Perfect
Fast, friendly, Perfect! Friendly & fast Customer Service. Fast Shipping to germany. Good Products. Love Scotland. Thanks
Date of experience: 07 May 2018
Reply from Ultimateaddons
Hi Michael
Glad your happy with the service :-)
Verified
I would recommend ultimate addons to…
I would recommend ultimate addons to everyone. A++
Date of experience: 04 May 2018
Reply from Ultimateaddons
Hi Anthony thanks for the review.
Verified
Ultimateaddons and their iPhone X motor cycle case
I have used Ultimateaddons before and loved the product even though the 2 cases I had for the iPhone 7 Plus both broke.
I was not happy to find out that they did not have a case ready for the iPhone X at the time it was launched, even with all of the online leaks about what it would look like.
So I have had to wait until now for it so I preordered at directly with UA, expecting it to be delivered the day it was released. Sadly it was not. I had to wait approx 3 extra days. And I had to chase to find out what was happening.
Even though they had provided me with a tracking number, the tracking site NEVER updated so I didn’t know where my order was at any time until it arrived.
The unit itself is great quality, and the long reaching clamps that hold the using closed do so with a reassuring snap. But the unit has lost the extra compartment (based on the iPhone 7 Plus case) at the bottom where the cable plugs in. While this makes its foot print smaller it makes it very difficult to remove the phone from the case not to mention while with gloves on.
The fabric safety harness that came with this case did not inspire confidence so I used the old one from the 7 plus case.
I did like the addition of the stand on the back of the case, but I can’t imagine a scenario where I would use it personally.
Overall the product is great and I would recommend it over all others but I feel it could be improved as above and UAs customer service experience is not the best (but far from the worst). When dealing with Apple accessories there is a level of expectation already set.
Date of experience: 03 May 2018
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