Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Quality product that was easy to order and shipped quickly. This is the second mat I have ordered for my home. These mats are nice looking, hold up well, and appear to be constructed very much like mats I have purchased from popular catalog/online retailers that cost twice as much.
When we first started inquiring about mats for our offices we had no idea of what an overwhelming task that was going to be. All the different pile heights, styles, colors, sizes etc.
Ultimate Mats has made ordering mats truly a great experience. The personal care you receive from staff/ownership to the mats you will receive is top notch.
I was able to order a Waterhog mat in the exact size that I needed. Sandra was great and proactively reached out to let me know timelines, having a real person to communicate to is rare so i really appreciate the outreach! Service was excellent! Will be using ultimate mats for future purchases.
We ordered the WaterHog Fashion Diamond mats. They are great: no sliding, no curling edges and no creasing. We will buy from Ultimate Mats again in the future for our business needs.
Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
1311 Monticello Drive, 75078, Prosper
Great experience. We found exactly what we needed for our retail store and received the items ordered within a week or two.
Date of experience: 22 November 2024
Reply from Ultimate Mats
Thanks for the great review. Glad the mats were exactly what you needed. The longest part of getting the delivery is the time it takes FedEx to get them from Georgia to Washington Sate.
I am so happy with my new mats! I ordered one for my front entry and right away on ordered on for the back entry. High quality and easy vacuum to keep clean. Looks great too. I use in high traffic area for my pups and no more dirty floors.
Will be telling everyone about this awesome find!
Date of experience: 12 November 2024
Reply from Ultimate Mats
Thanks for the great review. The Super Berber is one of the easiest mats to Vacuum and really traps moisture and dirt.
Excellent product and customer service! The floor mat is just what we were missing in our office, high quality and durable. A special shoutout to David for his outstanding assistance—he went above and beyond to ensure my experience was smooth. Highly recommend!
Date of experience: 21 November 2024
Reply from Ultimate Mats
Thanks for the great review. Glad we could add that little something to your office. Was my pleasure to help you get the perfect design.
I was kept in the loop throughout the quick delivery. The mat is excellent quality and exactly what I wanted.
Date of experience: 18 November 2024
Reply from Ultimate Mats
Thanks for the great review. Glad you see the excellent quality and was exactly what you wanted.
Reply from Ultimate Mats
Thanks for the great review.
Very easy communication and fast process!
Date of experience: 12 November 2024
Reply from Ultimate Mats
Thanks for the great review. We do our best to reply as quickly as possible.
Exactly what I wanted! We got the exact dimensions we needed and the quality of the mat was unquestionable great!
Date of experience: 31 October 2024
Reply from Ultimate Mats
Thanks for the great review. Happy we had the exact size you need.
We have existing mats and have had good luck with them.
Date of experience: 29 October 2024
Reply from Ultimate Mats
Thanks for the great review. Good to know you have had good luck with them.
The service was fantastic and the mat is amazing quality. We have had one in our office breakroom for years and loved it so much we bought another.
Date of experience: 29 October 2024
Reply from Ultimate Mats
Thanks for the great review and for ordering with Ultimate Mats again.
Easy to order, availability of the sizes needed, lots of color choices, pricing, customer service, what is not to like about all of that? We will definitely order from Ultimate mats again.
Date of experience: 20 October 2024
Reply from Ultimate Mats
Thanks for the great review. We are looking at adding more sizes of to make it easier to find the perfect mat.
Worth the price. The product is great, we are really happy with our purchase and wish them all the best!
Date of experience: 20 October 2024
Reply from Ultimate Mats
Thanks for the great review. Glad your really happy with the purchase.
I have nothing but good words to say. Amazing work by their team once again.
Best regards
Date of experience: 17 October 2024
Reply from Ultimate Mats
Thanks for the great review and ordering with us again.
You can feel the difference in quality! One of the best purchases so far and it's sad that I didn't know about this place before. Thanks again!
Date of experience: 21 October 2024
Reply from Ultimate Mats
Thanks for the great review. Now you know, Thanks for sharing the news!
Customer service exceeded my expectations! The idea of all the sizes to choose from and the fact they could be customized was what drew me to Ultimate Mats.
Date of experience: 22 October 2024
Reply from Ultimate Mats
Thanks for the great review. Glad we had the 7 Standard sizes you needed and was able to provide the custom cut for the one special size.
Our experience was great , the order process was great and we received them pretty quickly. The District office loved them. Thank You
Date of experience: 22 October 2024
Reply from Ultimate Mats
Thanks for the great review. Glad everything thing went great with the order. Happy District Office Happy School day!
I loved the mats so much, I ordered more.
They are an excellent quality and very attractive.
Date of experience: 21 October 2024
Reply from Ultimate Mats
Thanks for the great review. We love returning customers! 40% of our orders come from returning customers!
Ordering was easy, delivery was quick and easy, disappointed in the rug part, it has no design, just a velvet look. Quality looks good.
Date of experience: 14 October 2024
Reply from Ultimate Mats
Thanks for the good review.
Great customer service and great quality product!
Date of experience: 09 October 2024
Reply from Ultimate Mats
Thanks for the great review.
I have nothing but positive things to say about Ultimate Mats! Diana was great to work with and I always knew what was happening! If I had any constructive advice it would be to shorten turnaround times. But since I know nothing of the mat business that may not even be possible. Thanks again!
Date of experience: 01 October 2024
Reply from Ultimate Mats
Thank you for the kind words, Julie! It was so nice working with you. All of our mats have different lead times. Your SuperScrape Impressions shipped out fast, but those Super Berber mats just take some time to make. They're usually worth that wait though! :)
The experience I had with Diane Noles was superb! Wonderful customer service, answered all my questions, gave me feedback, provided tons of viable information in guiding our school to make our decision on what we wanted for our front entrance lobby. The company provided unlimited proofs as well as free shipping - that is a huge savings for a heavy rug, or two! The rugs are just gorgeous - super bold in color and the quality is unmatched. Heavy duty material that will last an incredibly long time. Our logo that we provided is beautifully printed and our school pride shines. We'll definitely be a return customer for more rugs soon...
Date of experience: 24 September 2024
Reply from Ultimate Mats
The Super Berber mats do not disappoint!! It was such a pleasure working with you on these with you. We will be here ready to help when you're ready for another one!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
