Yesim Reviews 615

TrustScore 4.5 out of 5

4.3

Telecommunications Service Provider


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Rated 1 out of 5 stars

Unlimited scam package (confirmation)
I’ve been using it for 5 days with unlimited package. Just few days and it’s a disaster. Do never take unlimited package!

Rated 5 out of 5 stars

Very very well made app, and it offers unlimited data ! I love it and customer service is super nice !

Rated 5 out of 5 stars

Tested in China. Before travel everything was set with "delay activation", but before leaving Europe. Works great! I will use next time.


Company details

  1. Telecommunications Service Provider
  2. Internet Provider

About Yesim

Written by the company

Yesim is a pioneering eSIM solution that enables seamless connectivity across the globe. Founded on June 1, 2019, Yesim has established itself as a leading provider of innovative mobile solutions. The main products include eSIMs with unlimited data in Europe, the United States, Turkey, Asia Pacific and 200+ total destinations. As an active company, Yesim is committed to staying at the forefront of technology, offering its smart eSIM app to connect users to the best cellular networks in over 200 countries worldwide. Whether you're a casual traveler, business professional, or adventure-seeker, Yesim is the perfect companion for staying connected on-the-go.

Key Highlights
  • Over 200 countries covered worldwide
  • Smart eSIM technology for reliable and efficient communication
  • User-friendly app for easy connection management
  • High-speed Internet access worldwide
  • Virtual numbers
  • Unlimited data plans and a wide range of regional solutions, including a special “Business Destinations” option
  • Secured connection and variety of top-up payment methods from bank transfers to crypto payments
  • No need for a plastic SIM card or an overpayment for roaming
  • 100% Money Back Guarantee

Contact Us

Headquarters
Yesim offices are located in Switzerland, the UAE, and Europe

Stay connected with Yesim and discover the freedom to roam without boundaries.

Contact info


Rated 1 out of 5 stars
Invited

There are better and cheaper alternatives

Internet keeps cutting off and I needed to repeatedly troubleshoot.
Eventually, the prices went sky high compared to competitor apps such as Airalo.

Date of experience: 11 October 2023

Yesim logo

Reply from Yesim

Hello, thank you for the review. Ensuring a seamless internet connection is our top priority, and we apologize for any inconvenience. We're continuously working to improve our offerings, and try to provide only the best quality, as well as quickly responding and resolving any questions.

Rated 3 out of 5 stars
Invited

It is not easy to activate plan

Date of experience: 10 January 2024

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Reply from Yesim

Hello, your feedback is valuable to us, and we apologize for any inconvenience this may have caused. We're here to assist you every step of the way, so please don't hesitate to reach out to our support team: [ support@yesim.app ] for assistance with activating your plan. We appreciate your patience and understanding.

Rated 3 out of 5 stars
Invited

i like the UX of app

i like the UX of app.
i don't like:
- quite often esim doesn't work from the beginning and i need to reinstall the esim.
- tariff's prices significantly higher than competitors

Date of experience: 09 February 2024

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Reply from Yesim

Hello, thanks for the detailed and constructive review. We are sorry for the inconvenience. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're always here to help!

Rated 4 out of 5 stars
Verified

At the beginning I had some problem to…

At the beginning I had some problem to activate it but then the customer service solve the situation. The e sim works very good and veru good quality price

Date of experience: 10 March 2024

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Reply from Yesim

Thank you for sharing your experience! We're sorry to hear that you encountered difficulties, but we're glad to hear that our customer service was able to resolve the situation for you. If you have any further questions or feedback, please don't hesitate to reach out to us. We appreciate your support!

Rated 5 out of 5 stars

Just amazing

Just amazing! Easy to install, great work and excellent support service

Date of experience: 05 December 2023

Yesim logo

Reply from Yesim

Thank you for your feedback! We're thrilled to hear that you found our service amazing and easy to install. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're always here to help!

Rated 5 out of 5 stars
Invited

Fast response

Fast response

Date of experience: 11 March 2024

Yesim logo

Reply from Yesim

Thank you for your feedback! If you have any further questions or need assistance, feel free to reach out to us anytime. We're here to help!

Rated 5 out of 5 stars
Verified

Working esim ! No fuss

Purchased a data plan for Australia and it worked as soon as the esim was installed . Didn't need to make any change in settings and had good speeds thought my stay abroad . Would recommend :)

Date of experience: 02 March 2024

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Reply from Yesim

Thank you for sharing your experience! It's great to know that you didn't encounter any issues with the settings and experienced good speeds throughout your stay abroad.
If you ever need assistance in the future or have any questions, feel free to reach out!

Rated 5 out of 5 stars
Verified

Excellent internet coverage with easy instalation

Excellent coverage and multi-country econom packages! Easy to install and use. Thanks!

Date of experience: 10 March 2024

Yesim logo

Reply from Yesim

Thank you for your feedback! We're glad that the installation and usage process has been easy for you. If you ever need further assistance or have any questions, feel free to reach out to us!

Rated 5 out of 5 stars
Verified

Really impressed

Really impressed, downloaded it when thinking about my trip to Jamaica in a few months but just tried it for a week in Portugal and its saved me a fortune in daily vodafone charges, can set your phone up to use sim1 for phone and texts and esim for data. Gives you constant updates on the amount of data used. 3gb in a week was ideal for me.

Date of experience: 09 March 2024

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Reply from Yesim

Thank you for sharing your experience! We're glad you found our data usage updates helpful, and it's great to hear that the 3GB data plan suited your needs perfectly. If you have any questions or need assistance in the future, feel free to reach out to us! We're here to help make your travel experiences seamless and enjoyable!

Rated 5 out of 5 stars

Good app and nice prices👍

Date of experience: 18 January 2024

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Reply from Yesim

Thank you for the positive feedback! We're glad to hear that you're enjoying the app. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help! 👍

Rated 5 out of 5 stars
Verified

Worked as intended

Worked as intended. I used it for a trip to London and had no problems. I would definitely use it again.

Date of experience: 08 March 2024

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Reply from Yesim

Thank you for your feedback and choosing us, and we look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out. Safe travels! 🌍✈️

Rated 2 out of 5 stars
Verified

I would like to have a plan that I…

I would like to have a plan that I could use in more than one country.

Date of experience: 04 March 2024

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Reply from Yesim

That's not a problem! You can check our International eSIM plan. It works in 140+ countries. You can check it here yesim.app/international-esim/ and if you need any assistance just contact our support team from the app or via email support@yesim.app

Rated 3 out of 5 stars
Verified

Late

Late in response

Date of experience: 02 March 2024

Yesim logo

Reply from Yesim

We apologize for any disappointment caused! Normally, our support team available right in the Yesim app or at support@yesim.app during working hours from 8:00 to 01:00 GMT+2, we respond within a few minutes, but occasionally, there might be an overload causing longer response times. Also there is an Internet setup guide in the "Help" section of the app that works even offline!

Rated 2 out of 5 stars
Verified

Everything goes well and easy but no speed

Everything goes well and easy. But connection speed is really a blame. Local network companies offer real good internet but with your eSIM its very very slow :-(

Date of experience: 01 March 2024

Yesim logo

Reply from Yesim

Thank you for your feedback. We're sorry about the slow connection speeds you've experienced. Often, issues with slow internet can be quickly resolved with a few adjustments. Please reach out to our support team at your earliest convenience, and we'll do our best to improve your connection speed. Your satisfaction is our priority, and we're here to ensure you have a smooth and fast internet experience.

Rated 5 out of 5 stars
Verified

I have used Yesim 2 times and i am…

I have used Yesim 2 times and i am totally satisfied. Very easy and good quality. Also App has very good UI/UX.

Date of experience: 01 March 2024

Yesim logo

Reply from Yesim

Thank you for considering us! It is a great pleasure to see how people's needs are covered with our products!

Rated 3 out of 5 stars
Verified

Overpriced compared to other apps…

Overpriced compared to other apps including airalo!!

Date of experience: 29 February 2024

Yesim logo

Reply from Yesim

Thank you for your feedback. We strive to offer competitive pricing while ensuring high-quality service and extensive coverage. We understand the importance of value and are constantly reviewing our pricing in relation to the market. We also offer promotional codes and deals that might help offset costs. Your input is valuable as we continue to adjust and improve our offerings.

Rated 5 out of 5 stars
Verified

Easy to install and use

Date of experience: 27 February 2024

Yesim logo

Reply from Yesim

Thank you for your review! We're glad to hear that you found our service user friendly. Enjoy your Yesim experience!

Rated 5 out of 5 stars
Verified

Used for the first time in Albania

Used for the first time in Albania. Perfect service, easy to start and the connection was very fast.
When i will need in future, I will use from the easy to use app.

Date of experience: 20 February 2024

Yesim logo

Reply from Yesim

Thank you for your review! We look forward to serving you again in the future through our user-friendly app. Safe travels and enjoy your seamless connectivity with Yesim!





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