łącznie 117
I had a lovely experience in vodaphone changing my provider from o2. The staff were professional and friendly. They let me know what was happening at every step. They ensured I was comfortable throughout. Kirsty and Charlie were super supportive. I am excited to get my new phone
Data doświadczenia: 12 stycznia 2025
Odpowiedź od Vodafone UK - Ayr
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Thank you Chloe
I can’t fault the helpfulness from Chloe when I called into the branch on Saturday She went above and beyond to help and resolved all 3 of my issues
Thanks again
Gill
Data doświadczenia: 04 stycznia 2025
Odpowiedź od Vodafone UK - Ayr
Hello, Gillian,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothly and it did. Left with new SIM cards correct phone numbers for each phone. (EE mixed them up) Broadband set up and speeds are much faster. Thank you Simon good experiences all round recommend Vodafone to anyone looking to move.
Data doświadczenia: 12 listopada 2024
Odpowiedź od Vodafone UK - Ayr
Hi Mr Kyle,
Thanks for taking the time to write such a brilliant review! We're delighted that Simon was able to get you sorted with exactly what you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Steven from the Ayr store has been great today with upgrading my phone, 10 out of 10 for service. Both him and Simon were very helpful and went above and beyond to help ☺️
Data doświadczenia: 18 grudnia 2024
Odpowiedź od Vodafone UK - Ayr
Hi Karen. Thank you for your review for Steven. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Nathan for setting up my broadband, excellent job.
Data doświadczenia: 04 stycznia 2025
Odpowiedź od Vodafone UK - Ayr
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Both me and Mum came into the branch looking to upgrade our phones.
The staff were incredibly helpful in explaining the best possible plan going forward. My Mum got a very good deal in comparison to her previous. I also got an improved deal with a great forward plan for a future upgrade. Charlie was extremely helpful and made us feel at ease through out this process.
The shop as a whole had a very nice atmosphere and a calmness which was great as sometimes it can be stressful changing a phone.
Data doświadczenia: 31 lipca 2024
Odpowiedź od Vodafone UK - Ayr
Hi Adam,
This is a great review for our Ayr store.. We’re glad to hear you and your mum found the best options when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I just switched back to vodafone from sky. I left vodafone for a better package deal from sky, mostly because their customer service wasn't great.
However I have just had the best experience with having a rejoined them - a new fiber box installed - installation was seamless and took around 2 hours.
My internet connection is more than I have paid for.
They completely took over the switch from sky - Sky communication was awful.
vodafone has been on the ball with communication and even to contact their customer service with a small query was so easy.
Amazing service 100% happy !!
Data doświadczenia: 27 sierpnia 2024
Odpowiedź od Vodafone UK - Ayr
Hi Samantha,
Thank you for taking the time to leave a review. It's great to hear about your recent experience and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Simon was very approachable on the shop floor and has excellent people skills. He helped me sort out a new plan, saving money on my phone plan and also broadband whilst upgrading my broadband to better tech.
Data doświadczenia: 03 sierpnia 2024
Odpowiedź od Vodafone UK - Ayr
Hi Ritchie, It's great to see Simon's been able to help you save a little today.
Thanks for your feedback, The Vodafone Social Media team
Stevie’ service was friendly and quicker than when we usually visit Vodafone stores. He quickly sorted a new phone out for my son then managed to improve my own contract, saving me money. We called in near to closing time but didn’t feel rushed at all.
Data doświadczenia: 05 września 2023
Odpowiedź od Vodafone UK - Ayr
Hi, It's really great to see Stevie was able to find you a couple of great deals!
Thanks for your awesome feedback, The Vodafone Social Media Team
Kirsty was very friendly and helpful. She got me a good deal on my phone, and tried to help me out with a specific request I had. Always good customer service in the Ayr store.
Data doświadczenia: 13 listopada 2024
Odpowiedź od Vodafone UK - Ayr
HI Kelly,
We’re glad to hear you found the best deal for you when visiting Kirsty in our Ayr store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Went in to purchase a phone as an Xmas gift for family. Andy was patient and helpful!
Data doświadczenia: 15 grudnia 2024
Odpowiedź od Vodafone UK - Ayr
Hello, Stephen,
It's lovely to hear about the positive experience which you had with Andy. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good fortune to be helped by Joe , who worked diligently till all my distorted phone issues were corrected and updated. Top marks for care, courtesy and efficiency.
David Forrest.
Data doświadczenia: 18 października 2023
Odpowiedź od Vodafone UK - Ayr
Hi David. Thank you for your review for Joe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Having been a Vodafone customer previously, I was keen to return due to network coverage and customer service. Simon in the Ayr shop helped me to identify the most cost effective option. He was friendly and efficient, and his customer service was excellent. I would highly recommend.
Data doświadczenia: 07 września 2024
Odpowiedź od Vodafone UK - Ayr
Hi there,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Extremely happy with Vodafone. Joe was so friendly and helpful, my mum needed a new phone and he took the time to find the right phone and contract for her. I will be switching to Vodafone when my contract with other company ends as the customer service is fantastic here!
Data doświadczenia: 10 grudnia 2023
Odpowiedź od Vodafone UK - Ayr
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I was given the time to discuss the best options for what I needed. This resulted in enhanced service, new products and a significant saving!
The staff, Paul in particular, were excellent and I felt they were really interested in what would best suit my needs!
Data doświadczenia: 12 sierpnia 2023
Odpowiedź od Vodafone UK - Ayr
Hey there,
Thanks for letting us know what an amazing job Paul did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Data doświadczenia: 06 stycznia 2025
Odpowiedź od Vodafone UK - Ayr
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We were served by Charlie who was a gem to deal with. Pleasant and conscientious, she checked anything she wasn’t sure about with Paul the manager. The whole experience was stress free and we left happy customers.
Data doświadczenia: 23 kwietnia 2023
Odpowiedź od Vodafone UK - Ayr
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Came in for phone and WiFi and Jordan and Joe were very helpful and got everything sorted for me quickly will defo be recommending them to my friends who want to switch to just go and talk to them as they will sort it quickly
Data doświadczenia: 07 sierpnia 2023
Odpowiedź od Vodafone UK - Ayr
Hi Thomas,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Joe was an absolute star, showed incredible patience and was exceptionally helpful. Called in for a pac code, encouraged me not to leave Vodafone and ended up getting a new contract.
Data doświadczenia: 16 września 2023
Odpowiedź od Vodafone UK - Ayr
Hi Robert,
It's great to hear about your recent experience, and how Joe has been able to help. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Simon was very helpful. Provided lots of information about upgrading phone. And got me a great deal on a new phone. Very happy with my new phone
Data doświadczenia: 28 października 2024
Odpowiedź od Vodafone UK - Ayr
Hi Sam,
Thanks for your review for Simon. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
