I’ve used InsureandGo previously and happy to move up to an annual subscription. Very easy website to manage and very reasonably priced. Everything is simple to understand.
I’m retiring later this year and traveling with peace of mind.
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Received my annual renewal but price had increased, so went on website as a new customer and and got a better quote. Rang Insureandgo and spoke to Autumn. Very helpful and friendly. She cancelled my renewal and found my quote. She even got me a slightly better price.
Phone answered promptly by Michelle.
She was professional in her dealings and not robotic.
Treated me with patience and understood my conerns about costs and made relevant adjustments.
I felt confifdent i bought the right product at the end of call.
Angela F was truly amazing
I have pre existing health problems she spent so much time during our several phone calls personally giving us great advice and a good deal for our annual travel policy
THANKYOU Angela F for all your patience care and understanding
Jennifer X
Informações sobre a empresa
Sobre InsureandGo UK
Escrito pela empresa
We believe travel insurance should be available to as many people as possible. That's why our policies have no upper age limit and we'll consider all pre-existing medical conditions.
Why choose InsureandGo?
- We’ve covered over 27 million travellers - Trusted for 20+ years - 24/7 Emergency medical helpline - Our Gold travel insurance has twice been endorsed as a Which? Best Buy. - 100+ Sports and activities covered as standard - Cover for medical expenses, cancellations, travel delays, and more
About InsureandGo UK
Escrito pela empresa
Informações de contacto
2nd Floor, Maitland House, SS1 2JY, Southend-on-Sea, Reino Unido
- 0800 072 6778
- social@insureandgo.com
- insureandgo.com
Does what is says on the tin-Insure and Go
2nd year of using Insure and Go but renewing from an annual policy to a backpacker policy. Simple and easy to complete; covers all our requirements for a 5 month trip in various countries and does not heavily penalise for a minor medical condition. Highly recommended.
Data da experiência: 04 de novembro de 2013
Easy to book
So simple follow instructions and you have insurance no problem booking quick response
Data da experiência: 04 de novembro de 2013
Excellent, fast cheap and efficient
It was all easy and quick, no problems at all.
Data da experiência: 03 de novembro de 2013
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Poor service
This company has been appalling. After a bad experience that ruined my holiday I put in a claim. This was about six weeks ago and since then I have only had an automated email saying they had my claim and would process it in due time. When I emailed for an update I got another automated email saying they would look at it again but please don't email again as it will slow the process!
*UPDATE*... I emailed claim number as requested the day the company responded.. however am still waiting to hear anything!!! It seems as though this company responds immediately to negative reviews on here but then fails to follow up!
UPDATE... Still not heard anything!!!! Funny how all the good reviews on this site are about them selling you something and all the bad ones are about you actually claiming, "using the product."
Data da experiência: 02 de novembro de 2013
Resposta da InsureandGo UK
Quick and easy to find the cover I needed
Data da experiência: 02 de novembro de 2013
Competitive insurance, friendly staff
Bought insurance for my dad who is going on a big trip to Australia. He has medical conditions which made it difficult to find cost effective insurance. The staff were very helpful and friendly. The silver cover was comprehensive and cost effective
Data da experiência: 01 de novembro de 2013
Very easy to take out a policy and to add health preconditions
Good web site and easy to use
Data da experiência: 01 de novembro de 2013
So far - so good
I have for the first time purchased insurance cover on line. I had a small query when I hit submit, I wasn't sure if I had purchased the policy or not as there was no response
so I dialled the telephone number and was reassured that it had not gone through at this stage, so the lady kindly stayed on line while I did the necessary to make the purchase.
Very helpful and courteous. So far - so good
Data da experiência: 01 de novembro de 2013
OAP. Is insured to GO !
Excellent no quibble service. Just as they say - INSURE and GO !
Data da experiência: 01 de novembro de 2013
Never had to use it, but a quick and easy purchase !
Good, clear website and choice of products. Best price and value for what I wanted.
Data da experiência: 01 de novembro de 2013
Not a happy bunny
My husband telephoned insure and go on Monday and gave all information requested.
Received our policy details to day only to find all medical information given was not
quoted. He telephoned to day to ask why this happened and had to go through all details once again. Surely In these circumstances your staff should be more careful when taking down details, and also did not quote correct monies to be paid. We have used insure and go for three years and rated them very highly to our friends, who have also taken out policies. Very disappointed that our information was not correct first time around.
Data da experiência: 01 de novembro de 2013
All the staff l spoke to good apart from one! whose name l did'nt get unfortunately.l hung up!!
good customer service apart from one member of staff who did not like me asking
questions when l did not understand and was trying to get clear idea of the policy
Data da experiência: 01 de novembro de 2013
just what i was looking for
i thought my partner had sorted out travel insurance and she thought i had. So when i saw this site i just had to use it. So many tarriffs and grades of cover to suit all pockets and travelers . Will be using them again and will be telling my friends and family.
Data da experiência: 01 de novembro de 2013
Very good. Straightforward. Covers our needs.
Good renewal process. Helpful contact.
Data da experiência: 01 de novembro de 2013
100% saving and no hassle!
I like to keep things simple so I arranged travel insurance through my travel agent when I booked flights for New Zealand. I was contacted later to be told that because of medical conditions and my age the premium would be increased by 200%!! I was not impressed. I had used Insure and go previously and knew their processes and systems were simple and efficient so made alternative insurance arrangements within minutes which caters for my age and covers my disclosed medical conditions at half the final price that was being quoted by the travel agent. I was impressed! I have never had occasion to make a claim but if their claims process is as efficient as the sales process then I will be a very satisfied customer.
Data da experiência: 01 de novembro de 2013
The best for less
Always used insure and go for price and service and will continue to
Data da experiência: 31 de outubro de 2013
quick and efficent
Very pleased, easy to do on web, paper copy arrived very quickly.
Data da experiência: 31 de outubro de 2013
Courteous and helpful
Needed an Annual Travel Insurance policy and as I had a pre existing medical condition the Insure & Go representative
listened to my problem and was able to match meto a policy that matched my needs at a competitive price .
Data da experiência: 31 de outubro de 2013
quick and easy
easy to sort out, confirmations came as promised
Data da experiência: 31 de outubro de 2013
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