Onboarding - Online |
Installation |
Automatic/manual tenant configuration |
Templates customization (includes template creation, naming format, and duplication check) |
Automation configuration |
Monitoring settings configuration |
Helpdesk roles and delegation settings configuration |
Virtual Tenant configuration |
Custom content search profile configuration |
Enabling identification of emails with PII |
Auditing configuration |
Alert customizations |
Schedule configuration for industry-standard reports |
Mail server configuration |
Dashboard customization & product rebranding |
Product license management |
Note : The client is responsible for the creation of a service account with the permissions required to perform these activities.
Onboarding add-ons |
Training (up to 4 Participants) |
Security hardening & privacy 1. SSL configuration 2. Single Sign-on configuration 3. TFA configuration 4. GDPR privacy configuration 5. LDAP over SSL configuration 6. SIEM Integration for log forwarding |
Database migration (PGSQL to MSSQL) |
Note : The implementation of the above services are subject to fulfilment of client deliverables outlined in the scope of work (SOW).