Request or give remote control in FaceTime on Mac
During a one-to-one FaceTime video or audio call on your Mac, you can remotely control another participant’s screen, or allow them to remotely control yours. The person controlling the screen can help with an issue or demonstrate how to use an app.
Note: To remotely control someone’s screen or allow them to control your screen, both participants need to be using a Mac with macOS 14 or later.
Request remote control
While on a one-to-one FaceTime call on your Mac, ask the other participant to share their screen with you.
Click in the toolbar of the Screen Sharing window.
Accept a remote control request
While on a one-to-one FaceTime call on your Mac, start sharing your screen.
Click in the menu bar, then click Allow Control.
When you receive a remote control request notification, click Allow in the window that appears.
WARNING: The person remotely controlling your screen can perform tasks like opening windows or files, changing settings or restarting your Mac. You can click Don’t Allow to deny a control request, and you can stop remote control at any time.
The person remotely controlling your screen may be restricted from tasks such as changing your Apple Account settings, making payments or erasing your device. Your Touch ID will be disabled during a remote control session.
You can still type, scroll or move your pointer while your screen is remotely controlled — your actions take priority over remote actions.
Decline a remote control request
When you receive a remote control request notification, click Don’t Allow. Screen sharing continues, and the other participant can still draw or write on your screen to highlight important areas.
Stop remote control
Do one of the following:
If someone is controlling your screen: Click in the menu bar, then click Allow Control. (The button is dimmed.)
If you’re controlling someone else’s screen: Click in the toolbar of the Screen Sharing window.
Ending a FaceTime call also ends remote control and screen sharing.