If you need to order or replace your ZEISS Optical Inserts

If you require prescription glasses, including for astigmatism, you may be able to order prescription ZEISS Optical Inserts that you can use with Apple Vision Pro. Find out how to order or replace ZEISS Optical Inserts.

What you’ll need before you order

To purchase ZEISS Optical Inserts for Apple Vision Pro, you’ll need a comprehensive prescription that hasn’t expired. Depending on your country or region, you can either upload your prescription or enter information from your prescription.

Depending on your prescription, your vision needs may not be met through ZEISS Optical Inserts. Visit ZEISS to check whether your prescription is supported and what prescription information you need to provide:

Check whether your prescription is supported

After you’ve placed an order for ZEISS Optical Inserts and entered your prescription information, you’ll receive a verification email stating whether ZEISS Optical Inserts are available to you within about one working day.

How to order your ZEISS Optical Inserts

You can order ZEISS Optical Inserts when you purchase Apple Vision Pro, or later from the Apple Store website or app. If you start or stop using ZEISS Optical Inserts later, you may need a different sized Light Seal to ensure proper fit.

Order ZEISS Optical Inserts when you purchase Apple Vision Pro

1. If you have a comprehensive, up-to-date prescription, go to apple.com/uk/store. ZEISS Optical Inserts – Readers can be purchased in person at an Apple Store or online.

2. Start your Apple Vision Pro purchase and complete your face scan.

3. Complete the vision questionnaire.

4. Purchase your Apple Vision Pro and ZEISS Optical Inserts as a set.

5. If you have a prescription, upload your prescription. You’ll receive a verification stating whether ZEISS Optical Inserts are available to you within about one working day.

6. You may be asked to provide additional information while your prescription is being reviewed.

You should receive your ZEISS Optical Inserts within approximately two weeks after your prescription has been confirmed. After you’ve received your ZEISS Optical Inserts, you’ll need to attach and pair them.

Find out how to attach and pair your ZEISS Optical Inserts

Order ZEISS Optical Inserts through the Apple Store

1. Go to apple.com/uk/store or download and open the Apple Store app.

2. Search for ZEISS Optical Inserts.

3. If you need a new pair or your prescription has changed, complete the vision questionnaire.

4. Add the ZEISS Optical Inserts to your bag and complete the transaction.

5. If you have a prescription, upload your prescription. You’ll receive a verification stating whether ZEISS Optical Inserts are available to you within about one working day.

6. You may be asked to provide additional information while your prescription is being reviewed.

You should receive your ZEISS Optical Inserts within approximately two weeks after your prescription has been confirmed. After you’ve received your ZEISS Optical Inserts, you’ll need to attach and pair them.

Find out how to attach and pair your ZEISS Optical Inserts

If you need another pair of ZEISS Optical Inserts

If you need to order another pair of ZEISS Optical Inserts, or a replacement pair, just follow the steps to order a pair of ZEISS Optical Inserts from the Apple Store. You’ll need to upload your prescription for each pair of ZEISS Optical Inserts you purchase.