Make and receive phone calls in FaceTime on Mac

1. In the FaceTime app on your Mac, sign in and make sure FaceTime is turned on.

2. Set up your iPhone and Mac for phone calls if you haven’t done so already.

3. Depending on the macOS app you want to use for your phone call, do one of the following:

   • FaceTime: Click New FaceTime, enter a phone number in the pop-up window, press Return, then click to choose the phone number to call.

     If you have a card for the person in the Contacts app, you can just enter the person’s name or select them from Suggested.

     If you set up RTT phone calls, you can choose to make an RTT call.

     Note: You can also invite a person to a call by sending them an SMS message.

   • Contacts: Select a contact, move the pointer over a phone number, then click the Phone button .

     If you set up RTT phone calls, you can choose to make an RTT call.

   • Safari: Click a phone number on a webpage, then click Call.

   • Mail: Place the pointer over a phone number in an email, click the pop-up menu , then choose how you want to make the call.

   • Maps: Click a place of interest, then click the Call button .

   • Spotlight: Enter the name of a person or place in the Spotlight search field, then click a search suggestion to view in Spotlight. Move the pointer over a phone number, then click the Phone button .

   • Calendar: Open an event, look for an underlined blue phone number in the event details, click the number, then click Call. Or, for a FaceTime video call added to a calendar event, click Join.

   • Reminders: Open the reminders list, click an underlined blue phone number, then click Call.

   • Find My: Open the People list, then select a name. Click the Info button , click Contact, then click the Call button .

On your Mac, when a notification appears in the top-right corner of the screen, do one of the following in the notification:

• Accept an incoming call: Click Accept.

  If the person calling you has set up RTT for the call and you want to answer it that way, click RTT.

• Decline a call: Click Decline.

  Tip: If the call came from someone you don’t want to receive calls from, you can block the caller.

• Decline a call and send a message using iMessage: Click next to Decline, choose Reply with Message, type your message, then click Send. Both you and the caller must be signed in to iMessage.

• Decline a call and set a reminder to call back later: Click next to Decline, then choose how long you want to wait to receive a reminder. When the time comes, you receive a notification — click it to view the reminder, then click the link in the reminder to start the call.

If your Mac has a Touch Bar, you can use it to accept a call, decline a call, decline and send a message, or decline and set a reminder.

You can’t receive a call from someone who’s restricted by communication limits in Screen Time but it appears as a missed call in the FaceTime window or in Notification Centre.

When you make or receive a phone call in FaceTime, you can manage the call in various ways, such as transferring a call to your iPhone or using call waiting. See FaceTime phone call requirements.

• Switch to a FaceTime video call: Click Video in the notification (or use the Touch Bar).

• Switch to an RTT call: Click RTT in the notification.

  Note: When you switch a phone call to an RTT call, the microphone remains active — click the Mute button (or use the Touch Bar) to turn off audio for the call.

• Use call waiting: If you’re on a call and a new phone call notification appears, click Hold & Accept. Click to switch between calls.

• Add an incoming caller to a current call: Click Hold & Accept, wait for the incoming call to connect, then click Merge.

• Transfer the call to your iPhone: When your Mac is near your iPhone, swipe up from the bottom to the middle of your iPhone screen and hold until you see the App Switcher. Tap the Phone app banner at the bottom of the screen.

  Depending on how you set up Wi-Fi Calling, a green bar that says “Touch to return to call” might appear at the top of the screen on your iPhone when you unlock it. See the Apple Support article System requirements for Continuity on Mac, iPhone, iPad and Apple Watch.

• Control the volume and other audio options: See Change audio options for FaceTime calls.