If you can't connect your iPad to your Magic Keyboard, Magic Keyboard Folio, Smart Keyboard, or Smart Keyboard Folio

Find out what to do if your Magic Keyboard, Magic Keyboard Folio, Smart Keyboard, or Smart Keyboard Folio doesn't respond to your typing or trackpad input.

Match your iPad to a compatible keyboard

First make sure your iPad and keyboard or folio will work together.

Update iPadOS

Update your iPad to the latest version of iPadOS. Go to Settings and tap the Software Update Available notification. Or, go to General > Software Update to see if an update is available.

Sofware update panel open under Settings on iPad

Magic Keyboard for iPad Air requires iPadOS 18.3 or later. Other Magic Keyboard devices require iPadOS 14.5 or later.

Clean the Smart Connector

  1. Disconnect the keyboard or keyboard folio from your iPad.

  2. With a soft, lint-free cloth, clean the Smart Connector on the keyboard and on the back or edge of your iPad. Learn about the Smart Connector.

  3. Remove any other iPad case or cover if you're using Magic Keyboard or Smart Keyboard Folio.

  4. Connect your Magic Keyboard or Smart Keyboard / Smart Keyboard Folio. If your keyboard doesn't immediately respond, restart your iPad.

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