Create a sandbox

You can create a sandbox in a new sandbox site or add it to an existing site.

Before you begin

Here are some prerequisites.

Eligible products and plans

You can create a sandbox for:

• Jira Premium or Enteprise

• Jira Service Management Premium or Enterprise

• Confluence Premium or Enteprise

Permissions

To create a sandbox, you must have organization admin permissions. Once created, all organization admins will have access to your sandbox. Manage permissions the same as you would for your production sites. Learn about admin permissions and groups and product access

Create sandbox with a new sandbox site

To create a sandbox in a new site:

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Products > Sandbox.

3. Select Create sandbox:

   1. Select the source production site. Your new sandbox site will be mapped to it.

   2. Add a name. We’ll use it to create a sandbox URL, for example dev-atlassian.com.

   3. Select the product instance from your production site. We’ll create a sandbox for it in your new site.

We’ll notify you through email and your Sandbox page when your sandbox is ready. If you refresh the page while we’re creating your sandbox, your sandbox will continue creation in the background.

If your sandbox is inactive for 28 days, then it will transition into the offline state. More about offline state of sandboxes

Add a sandbox to an existing sandbox site

When you create a new sandbox site, you can add only one product to it. However, if your production site has more products, you can later add them to existing sandbox sites from the Sandbox page. This allows you to combine sandboxes under common sandbox sites instead of creating new ones.

To add a sandbox to an existing site:

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Products > Sandbox.

3. Under Actions for a specific sandbox site, select Add.

4. Choose a product you want to add, and select Add. This list will only include eligible products that exist in the corresponding production site.

We’ll notify you through email and your Sandbox page when your sandbox is ready. If you refresh the page while we’re creating your sandbox, your sandbox will continue creation in the background.

View sandboxes

To view your created sandboxes:

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Products > Sandbox.

Sandboxes for BYOK-encrypted products

When you create a sandbox for products encrypted with Bring You Own Key (BYOK) encryption, the sandbox data is also BYOK-encrypted. Otherwise, your sandbox data is encrypted using Atlassian-managed keys. What is BYOK encryption?