Forum Discussion
Bing chat enterprise not showing for all users
We have enabled bing chat eneterpise, some users can access Bing chat enterprise, other users who are using edge, and are signed in with their work accounts can not see Bing chat enterpise. I don't u...
I've got the same problem in one of my customers' tenants. I haven't got any fix as for now, all licenses and policies checked including M365 admin portal - all ticked and green https://admin.microsoft.com/AdminPortal/Home#/MicrosoftSearch/configurations
- Our issue is resolved, it was a license issue
E3 users saw bing chat enterprise, E5 users needed to have E3 Extended features licenses added manually to the users to enable bing chat enterprise- We had a bunch of users affected and it started to work after deleting Edge cache.
- i deleted cache, did sign-out/sign-in, reboots, tried different machine, tried edge and chrome.
the outcome is the same, i can't see the logo of enterprise and under the under the user it's not showing protected sign.
