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Teresa_Cyrus's avatar
Teresa_Cyrus
MVP
Jun 17, 2023

Mail & Calendar Apps Will Be Replaced with New Outlook for Windows December 2024

Original Publish Date: June 2023 | MC650424 Revised Date: August 30, 2023, based on Microsoft's Updated Message See text in red font.   Microsoft's revised announcement states that the Mail and C...
outlook for windows
JayFMSTechComm's avatar
JayFMSTechComm
Iron Contributor

One of the greatest features of Outlook Desktop from Office365 is that you can open an email, update the subject line, close the email with the "X", and click save.

We've all gotten emails from people who reply to old threads to send you a new email where the subject has nothing to do with the content of the new email. We've also gotten emails from people who type a subject of "Question" or "Update", with no context.

 

For compliance searches and email organizing, being able to edit Subject Lines is vital. I don't know if the New Outlook for Windows allows this because I'm afraid to install it but, if it's not able, it's a deal killer.

angiekat72's avatar
angiekat72
Copper Contributor
Oct 13, 2023
I'm inclined to agree with this Steven. As a Legal IT Trainer, I always include this very thing in training for the same reason you mention above. Its useful to change the subject line for displaying the email in the Inbox but also saves time when filing the email to a DMS. I am on the new desktop but I cannot see a way to edit and save the subject line of the email. In fact, I'm finding there are quite a few things "missing" which is a bit of a wasted opportunity. I always thought that if you change something it should be for the better, not remove things that you had before. I do hope that by the time this is fully rolled out that many more of the "old" features are reintroduced otherwise I fear Microsoft will lose alot of confidence with much of its audience.
  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    MVP
    Oct 13, 2023

    Hi angiekat72 JayFMSTechComm 

     

    Outlook Classic has been around for 25 years and has built a reputation for being a good mail client. The features that we all know and love were not created overnight, and Microsoft has publicly stated that not all features will be carried over to the new version. However, based on users' feedback and innovation, they will incorporate the best features from various versions of Outlook, such as Mail, Outlook.com, Web, and Classic. Microsoft is requesting feedback from users and strongly encourages them to provide input.

     

    Users who switch from New to Classic Outlook are asked to complete a feedback questionnaire. Users can provide constructive feedback by including how often they use a particular feature and how they use it. As you know, the squeaking wheel gets the attention.

     

    As a user, I agree with many of the comments posted about the new version of Outlook. I am an early adopter of the new version and assist other users in making a smooth transition by sharing the features that have been rolled out. And sometimes, the sounding board for users to vent. :lol: And I do give Microsoft feedback on a regular. 

     

    I will end with Microsoft has acknowledged that they still need to regain the trust of their users. 

    Teresa

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