Forum Discussion
Newest Outlook version doesn't open pdf in Acrobat
DeeReinhardt when noting this problem via Feedback to Microsoft (New Outlook/Help/Feedback), they acknowledged that it is a feature that PDFs do not open in third-party app. hope for a fix in a future version.
drkp89_rti Why are so many of the functions that existed in the old outlook not present in this supposedly new and better version. I understand that the new outlook will be the only option moving forward in the near future. without all these items addressed, how does that make sense. Please fix this as I use PDF files often and will need to have the ability to open them directly into adobe and not some pre prescribed pdf viewer from Microsoft. Please let me know if you get this resolved.
Thanks, Stephan
Potential cause of the issue has been traced to a missing folder in %userprofile%\appdata\local\microsoft\olk called 'attachments' .
Create this folder yourself and it should resolve the issue.
drkp89_rti - Thank you for sharing. This is unacceptable and may be our last straw. We keep losing too many features. All of our employees use this hundreds of times per day.
